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Focused Umbrella Reviews 

135
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Can’t fault the service, extremely helpful! Dealt with a person called Matt, who was really supportive within dealing with my request when they arose. Top umbrella service!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is an extremely efficient and effective way of accessing temporary employment without setting up a company. Everything has been thought through and the processes are extremely efficient. I have u... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a very friendly and comforting experience when having to deal with focused settling wages they were more than nice and done everything they could, especially mat he was a big big help at custome... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From first contact to final sign off, Focused were great. Very attentive, very quick, very professional, very human. Always easy to get to on the phone, always answer the phone, and always gave perfe... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Payrollservice

Over Focused Umbrella

Geschreven door het bedrijf

Focused is the PAYE Umbrella of choice for hundreds of agencies across the UK and was voted Best Umbrella Company (500 - 1,000 clients) at The Contracting Awards 2024. Our brand is well known in the contracting sector representing both quality of service and compliance.

Our teams of ex-recruitment professionals and qualified payroll staff ensure that our umbrella employees, limited company directors and agency clients are provided with intelligent advice and forward thinking solutions to their contracting needs. Despite our substantial growth in the market we have retained the small company service mentality ensuring that every relationship is valued and nurtured.

We are proud to have secured preferred, approved or sole supplier status with the UK’s leading recruitment agencies. This means that we have passed their extensive due diligence tests and can therefore work with all candidates, contractors and consultants within those agencies, providing our umbrella or limited company solutions.

Our team of Account Managers cover the whole of the UK including our core areas of London, the Home Counties, Birmingham, Manchester, Bristol, Cardiff, Newcastle and the surrounding areas.

We are confident that our solutions are competitive, attractive to contractors, simple for agencies and 100% compliant.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

135 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(135)

52 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Can’t fault the service

Can’t fault the service, extremely helpful! Dealt with a person called Matt, who was really supportive within dealing with my request when they arose.

Top umbrella service!

8 juni 2026
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Antwoord van Focused Umbrella

Hi Lewis,

Thank you for your feedback.

We're delighted to hear you had such a positive experience with our service. It's great to know Matt was able to support you whenever needed, and we'll be sure to pass your kind words on to him. We really appreciate your recommendation!

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

Efficient and effevtive

This is an extremely efficient and effective way of accessing temporary employment without setting up a company. Everything has been thought through and the processes are extremely efficient. I have used the service twice and would recommend it to anyone thinking about temporary roles.

8 juni 2026
Review zonder uitnodiging
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Antwoord van Focused Umbrella

Hi Anna,

Thank you for your feedback.

We're delighted to hear you've found our service such an effective and efficient solution for temporary employment. Knowing you've chosen to use us more than once and would recommend us to others is a huge compliment. We really appreciate your support!

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

Best umbrella

I had a very friendly and comforting experience when having to deal with focused settling wages they were more than nice and done everything they could, especially mat he was a big big help at customer service and had me sorted within the same day. Very reliable and nice people.

19 mei 2026
Review zonder uitnodiging
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Antwoord van Focused Umbrella

Hi Kurtis-Lee,

Thank you for your feedback.

Thank you for your kind words! We're really pleased to hear that you had such a positive experience with our team. It's especially great to know that Matt was able to provide the support you needed and help resolve everything so quickly. We truly appreciate your feedback and are delighted that you found us reliable, friendly, and helpful.

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

First class service

From first contact to final sign off, Focused were great. Very attentive, very quick, very professional, very human. Always easy to get to on the phone, always answer the phone, and always gave perfect service.
Payment always on time; documentation always on time; first-class customer service.

27 mei 2026
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Antwoord van Focused Umbrella

Hi Mick,

Thank you for your feedback.

We're delighted to hear that your experience with Focused has been consistently positive from start to finish. Providing a professional, personal service and being there when our customers need us is exactly what we strive for. We really appreciate your kind words and are grateful for your recommendation.

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

Professional Service

My onboarding was seamless and the service provided was top notch. Very professional and payments are done timely.

Well done 👏

27 mei 2026
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Antwoord van Focused Umbrella

Hi Kwame,

Thank you for your feedback.

We're delighted to hear your onboarding experience was seamless and that you've been happy with the service. It's great to know our professionalism and timely payments have made a positive impression. We really appreciate your review!

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

Focused always processed my pay earlier…

Focused always processed my pay earlier than expected, and they were very helpful when I had any queries.

7 mei 2026
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Antwoord van Focused Umbrella

Hi Fahmida,

Thank you for your feedback.

We’re really pleased to hear payments were processed promptly and that our team was helpful whenever you had queries. We appreciate you taking the time to share your experience!

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

Received great support

Received great support from Matt A. He was very helpful in answering all my queries and the response time was also very less.

22 april 2026
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Antwoord van Focused Umbrella

Hi,

Thank you for your feedback.

We’re so pleased to hear Matt was able to support you and answer all your queries quickly and helpfully. We’ll be sure to pass your kind words on to him — he’ll really appreciate it.

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

13 april 2026
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Antwoord van Focused Umbrella

Thank you so much for the 5 stars Wasiu! We appreciate it.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

Onboarding and off-boarding was really…

Onboarding and off-boarding was really smooth. Connecting to the support team was so convenient that, it didn't felt that I am a contract worker. Specially Mat, have been so help-full all the times for all queries, he have been the best supporting person.

26 maart 2026
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Antwoord van Focused Umbrella

Thank you so much for the excellent review Sushil! We're really pleased to hear your experience with our umbrella was positive and we'll be sure to pass your comments on to Matt!

- The Focused Team

Beoordeeld met 5 van de 5 sterren

Professional & Reliable

Focussed have been exceptionally professional and reliable in dealing with my contract work, excellent communication and very efficient, thank you very much Matt & the team..

13 maart 2026
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Antwoord van Focused Umbrella

Hi Steve,

Thank you for your kind feedback!

We’re delighted to hear you’ve found our service professional, reliable, and efficient. We’ll be sure to pass your thanks on to Matt and the team — they’ll really appreciate it.

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

Years of great service from this company

Focused have been my umbrella company for years. In all that time they have never dropped the ball. Their service is efficient, fuss-free and user friendly. I love the fact that I can accrue for holiday and draw that money down if I take a week off to go away. I wouldn't hesitate to recommend them.

13 maart 2026
Review zonder uitnodiging
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Antwoord van Focused Umbrella

Hi Ms Shepherd,

Thank you for your fantastic feedback!

We’re really pleased to hear you’ve had such a consistently positive experience with Focused over the years. It’s great to know you value the efficient, fuss-free service and the flexibility around holiday accrual.

We truly appreciate your recommendation and your continued trust in us.

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

Always positive

My experience with Focused has always been positive and very supportive. Matt is very helpful and always provides very prompt resolutions.

24 februari 2026
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Antwoord van Focused Umbrella

Hi Joy,

Thank you for your kind words!

We’re so pleased to hear your experience with Focused has been consistently positive and supportive. It’s great to know Matt has been able to provide prompt and helpful resolutions — we’ll be sure to pass your feedback on to him.

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

The Focussed Umbrella are excellent

The Focussed Umbrella are an excellent choice should you require payment through an umbrella company.

The staff are extremely knowledgeable and professional in their manner and approach.

Whenever I call I am met with a friendly voice in Matt A, who can't do enough to assist.

Thoroughly recommended. You won't be disappointed.

19 februari 2026
Review zonder uitnodiging
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Antwoord van Focused Umbrella

Hi Mr O'Donnell,

Thank you for such a fantastic review!

We’re delighted to hear you’ve found our team knowledgeable and professional, and that Matt has been so helpful whenever you’ve called. We’ll be sure to pass your kind words on to him.

We truly appreciate your recommendation and your trust in Focused!

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

Very helpful Umbrella Company

Very helpful Umbrella Company. Staff prompt at responding to questions and give excellent advice. Prompt and accurate payment.

11 februari 2026
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Antwoord van Focused Umbrella

Hi Janine,

Thank you for your kind feedback!

We’re pleased to hear you’ve found our team helpful and responsive, and that payments have been prompt and accurate. We really appreciate you taking the time to share your experience.

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

Focused are so helpful efficient and…

Focused are so helpful efficient and genuinely care .

9 februari 2026
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Antwoord van Focused Umbrella

Hi Uzma,

Thank you for your lovely feedback!

We’re really pleased to hear you’ve found us helpful and efficient — and that our genuine care has come through. That means a lot to the team!

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

5 stars - Abbie, David and the team

I have worked with Focused Umbrella for some time now, and my experience has consistently been excellent. The team is professional, responsive, and genuinely committed to delivering a high standard of service.
In particular, I want to highlight the outstanding support I receive from Abbie and David, who I deal with regularly. Both bring a high level of reliability and attention to detail to every interaction.

21 januari 2026
Review zonder uitnodiging
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Antwoord van Focused Umbrella

Hi Kyle,

Thank you for such a thoughtful review!

We’re delighted to hear that your experience with Focused has been consistently excellent and that our team’s professionalism and responsiveness have stood out.

We’ll be sure to pass your kind words on to Abbie and David — it’s great to know their reliability and attention to detail have made such a positive impact.

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

Great

Always a good experience with Focused and customer service is great.

Abbie in the team is particularly helpful and always deals with queries quickly and efficiently.

26 januari 2026
Review zonder uitnodiging
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Antwoord van Focused Umbrella

Hi YF,

Thank you for your review of Focused Umbrella.

We’re glad to hear you’ve consistently had a good experience with Focused and that our customer service has been great. We’ll be sure to pass your kind words on to Abbie — it’s great to know she’s been so helpful and efficient.

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

Abbie Potter and the team are amazing

Abbie helps me onboard a range of contractors, some straightforward, others, tough to manage! Abbie makes the process smooth no matter how challenging the situation may be. She provides top quality customer care and is always on hand to help.

Focused always answer the phone and sort out any issues and they are always the first umbrella firm to spot potential future issues and get them sorted before deadlines! I couldn't ask for a better service from Abbie and the team.

9 januari 2026
Review zonder uitnodiging
Logo Focused Umbrella

Antwoord van Focused Umbrella

Hi Jemma,

Thank you for such a brilliant review!

We’re really pleased to hear how well Abbie has supported you with onboarding contractors, no matter how complex the situation. Her proactive approach and dedication to delivering top-quality customer care really do make a difference. It’s also great to know our wider team has been responsive and able to spot and resolve potential issues early. We truly appreciate your kind words and continued trust in Focused.

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

Fantastic company / great service No1 stop for Umbrella services

I've been working closely with Focused as an agency, particularly with Abbie and David, and they have been fantastic from the very beginning. Both of them are extremely personable and have consistently provided excellent service. I've never encountered any issues, and my wife also uses Focused as her umbrella firm, highly rating their services. Abbie and David are not only great professionals to collaborate with but also wonderful individuals on a personal level. Their dedication and approachability make them an outstanding duo to work with.

20 januari 2026
Review zonder uitnodiging
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Antwoord van Focused Umbrella

Hi Ryan,

Thank you for such a thoughtful review!

We’re delighted to hear about your positive experience working with Focused, and especially with Abbie and David. It’s great to know their professionalism, approachability, and dedication have made such a strong impression — both for you and your wife.

We truly appreciate your kind words and continued trust in our team.

Thank you for choosing Focused.

- The Focused Team

Beoordeeld met 5 van de 5 sterren

Excellent Umbrella company

We have been using Focused Umbrella for the past 12 months and they have proven to be an excellent Umbrella company providing exceptional service to both candidates and ourselves.
I highly recommend them if your looking for a reliable Umbrella company

20 januari 2026
Review zonder uitnodiging
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Antwoord van Focused Umbrella

Hi James,

Thank you for your fantastic feedback!

We’re really pleased to hear you’ve found us reliable and that our service has worked well for both you and your candidates.

We truly appreciate the recommendation and your continued trust in Focused Umbrella.

Thank you for choosing Focused.

- The Focused Team

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