Fónfix Reviews 364

Adam on the front desk was very helpful with helping me resolve my issue when I broke my phone. Was extremely quick

Directed by Apple for an authorised repair. Greeted by Adam at the front desk who was welcoming, personable, and understanding. He made me feel confident they could repair my phone. He explained how they keep me informed by text and email at each stage of the process. Within 24 hours my phone was ready.

All in all a very positive experience.

I’ve never had such a good experience. Adam went above and beyond, helping me deal with Apple and eventually fixing my phone screen. I would 1000% recommend Fonfix after my experience dealing with Adam.

Adam Morton in sandyford is an absolute gent to deal with. From the moment I dropped in with my phone for repair it was a great customer experience, from the super helpful attitude, regular progress updates and quick turnaround… super service!!

Adam at the front desk was extremely helpful with not just me but every customer the day was there.

Great Service 👍

I recently visited Fonfix to get my iPhone battery replaced, and I had a fantastic experience. Adam was incredibly courteous, professional, and kind throughout the process. He took the time to explain everything clearly and made sure I was comfortable with the service being provided.

The replacement was done quickly and efficiently, and my phone is now working perfectly. I really appreciated Adam’s friendly attitude and excellent customer service. It’s rare to come across such a pleasant experience, and I will definitely be recommending Fonfix to others.

Thanks again, Adam, for your outstanding customer service!

Quick, efficient service. Pickup and Repair is a gamechanger, very reliable too. I have no faults, my phone works better than before and can't thank the team and whoever did the repairs for me enough. Satisfied customer, well done Fónfix!

Great customer service by Front Desk Coordinator: Adam.
Very professional with big knowledge.
He explained step by step the process of the repair.
Im very happy with overall service and will highly recommend.

Pretty bad experience overall.I went into them with a 2017 MacBook a few weeks ago and paid €50 only to be told it was completely unfixable and beyond repair.Took it to another place and all they had to do was plug it into the LAN and connect it to the internet.Waste of €50!

Adam Morton on reception was v friendly and helpful. He was knowledgeable about phones in general, and fair and honest. He gave me some good information and tips going forward ! I had had a bit of a nightmare with the phone up until then. However, the drop in appointment at Fónfix was much easier and quicker. I should have just dropped it in sooner. The phone looks great, it's like a brand new phone. Their experties come through well.

Excellent and efficient service

Used twice with same day service in Dublin. Top class, very simple. No problems

Just got hold my iPhone after the back glass repair with in almost 24 hours. It looks pretty neat and these guys are lightening fast when it comes to fixing phones.
And shoutout to my guy Adam Morton for helping out with quick repair and the lad/lass who did the fix. Legends!

Very fast and hassle-free repair—same-day service! Adam at the front desk was very helpful, explaining everything about personal data and ensuring I understood the process. A genuinely nice guy and excellent service overall. Thanks Fonfix.

Absolute great experience. Phone was fixed in no time at all.
Adam was so helpful an absolute gent to chat with, any queries I had he answered and even went through all the stuff I forgot to ask. Put my mind at ease through the whole experience of getting my phone fixed. Thanks again. And will definitely use again if I have any other issues.

Really good Adam was really nice

I ordered a battery and charging port replacement from Fonfix with same-day delivery on Wednesday, January 29th, 2025, and scheduled a same-day repair for Friday, January 31st. However, I had to reach out to Fonfix to ask about the collection timeframe, as this was not stated anywhere on their website. The total cost was €105, including a €15 courier fee. The courier collected my phone on Friday, but after that, I had no updates on the return. On Tuesday, February 4th (after the bank holiday), I received a notification saying that the repair would cost an additional €200, making the total €305. I chose to have my phone returned instead.

Unfortunately, I haven't received any further customer service responses since Friday, and the contact number on their website doesn't connect to anyone or allow for leaving a message. There was no mention of potential additional charges for the repair on their website, which I would have inquired about before proceeding, as the cost could have justified replacing the phone entirely. This experience has been very frustrating due to poor communication and lack of transparency. I just want my phone returned and a refund issued without further delay or the need for legal action.

Everything went super smooth with a battery replacement for a Google Pixel 7a. I booked the job in advance, communication was great, they replaced the battery same day (took about 3-4 hours). Would use again.

Adam was excellent from start to finish. Despite being inundated with appointments, he made time to check my MacBookAir earlier than scheduled. He clearly explained the issue and how he would fix it. An issue that would’ve taken way longer by consulting Apple was solved by Adam in a matter of minutes. I will be back.

Quick and reliable service, Adam Morton is a top fella advised on my best options, when the screen went on my phone, even spent time backing up my phone so all my things wouldn't get deleted.
Daren H