FramesPlus Reviews 

Excellent quality and value for money. massive range to choose from. I had to contact the business direct for a query and they could not be more helpful. First class

Good quality at a decent price combined with quick delivery
What`s not to like?

Item received damaged. No response to email sent. PayPal have opened a case.

My frame arrived damaged, most likely during transit so it's not necessarily the seller's fault. The frame itself does seem of good quality. I promptly sent pictures of it to FramesPlus just to know they were out of business until Mid January 2023, a 2 month break!

Now I have yet to receive any response from them of any sort...

Moral of the story I'm left with a decent frame which is too bent to be used
Definitely disappointed

Great choice of frames, affordable prices!

1 star for early despatch / delivery. I received a larger sized frame than ordered so emailed FramesPlus. Waited and waited, and still waiting. They asked me to review the product - I said I might be more inclined when they got back to me about wrong size received. Still no reply. Now asked to review the company - so this is it. Customer services non existent. Pity.

The frames are reasonably priced, made really well and arrived on time

I read previous reviews so was a bit sceptical. But the frame I bought was in great condition and delivered quickly. Great value for frame and postage. I'll use them again.

Ordered a frame 2 weeks ago, haven't received it yet and there is no way I can contact the company. Don't use this company, I think it's a fraud and will report it.

The frame back is too big for the frame. And so the frame has a crack in two places and is not likely to last very long.

Great selection and sizes. I bought the perfect size frame for the poster I had. Very well packaged. I’m sure I’ll use them again

The frames are okay, they do the job, the right size for the pictures ive got. Although I ordered the same frame, 2 slightly different sized frames came. Can't really complain because they were cheap. The paper wrapping is coming off in the corners. As I said, cheap and cheerful, you can't really expect anything more/less for £7.50 each.

Item arrived damaged. Returned it. Emailed 3 timed asking for a refund. No response from company

Nice frame, well packaged, arrived promptly.

Excellent, securely packaged and item just as described.

The frames were advertised as 40cm but are in fact 43cm. I needed them to be exact. I have tried several times to contact Frames plus to return but they don't answer emails etc. So stuck with unwanted frames. 😡 shame as don't like giving negative feedback.

Ordered 3 frames which never arrived. Contacted company twice and was told they were lost in transit. They were never dispatched. Etsy refunded money. Total joke of a company.

Do not get sucked in by their website. It all looked professional and legit. I wish I had read other reviews. I ordered 5 frames and one arrived damaged. They only provide an email for customer care, and they do not reply. I am now out of pocket with a damaged frame. I am reporting them to trading standards as a rogue company. Please don’t buy from them, go elsewhere.

For the price - incredibly happy. Would note that there is a bit of a lead-time on delivery and limited communication during that time (I followed up asking for an update on delivery given the delay and did not receive a response). You can tell production of the mounts was a little sloppy but for our purposes, this was not an issue.