We put 2 orders for samples in and within a couple of days (each time) we got an email that said they were unavailable. Of course we will not order product without seeing it.
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No samples after three requests and 7 weeks. I did get positive answers from them via email saying they are sending them out, but so far, nothing. They have now refunded my cost and hopefully the samp... Toon meer
Bedrijf heeft geantwoord
I ordered Bianco White Oak flooring and that was delivered with no issues. I subsequently needed to order 3 stair nose pieces. The website had totally inaccurate shipping information and I had to figh... Toon meer
Bedrijf heeft geantwoord
Just had 1200 sq feet of Yukon White Oak flooring installed, and it is even more beautiful than we thought it would be. The variation in tone & grain makes for a lovely natural look, and ties together... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
From the Forest is the leading US based hardwood flooring and Wallplank manufacturer located in the heart of the hardwood forests.
Contactgegevens
Progress Way 9004, 54476, Weston, Verenigde Staten
- fromtheforest.com
2,6
Slecht
154 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very happy with the product
Very happy with the product. It worked well for our needs. Shipped fast. Nice to deal directly with this company vs buying their product through AZN, and saved a couple dollars too as they were having a sale. I’d rather buy direct whenever possible! But most of all the product was great!
31 december 2023
Antwoord van From The Forest
Hi and thank you for taking the time to place a review. If you have any questions or concerns feel free to reach out!
Great, quality looking product
Great product. No issues, damage upon arrival. Sticks to the wall (almost too good). Very pleased with the finished product
26 december 2023
Antwoord van From The Forest
Hi Chad! We are happy to know that you are pleased with our product! Feel free to let us know if you have any questions.
Antwoord van From The Forest
Hi Jill, thank you for the visit and taking the time to post your kind words! Have a wonderful day!
Though I've only bought samples so far
Though I've only bought samples so far, I've found the customer service to be terrific! The wood samples are all beautiful, and it will be hard to choose among them. I expected, however, a 12X12 sample, and was disappointed to receive 12x 5 or by 4 pieces.. The wood is still beautiful. I also am happy about their policy of shipping a box and allowing a return, if it's not as wanted. No matter what the size of the sample, you really need a box to get a true idea of the variation of that flooring. Not many companies do this.
14 december 2023
Ordered some wood floor cleaner online
Ordered some wood floor cleaner online. Quick turn around and delivered promptly.
14 december 2023
Great quality
Great quality! Will definitely buy more From the Forest products again in the future
13 december 2023
I haven’t received my item…
I haven’t received my item but it has been charged to my credit card.
I asked customer service for an update on the shipping date and they responded that they have asked the vendor.
I still have no expected ship date.
11 december 2023
Antwoord van From The Forest
Hello Genaro, thank you for the review and we appreciate the kind words! Should you have any questions or concerns feel free to reach out and happy holidays!
Antwoord van From The Forest
Hello Christina! Thank you so much for the review and your kind words! If you have any questions or concerns feel free to reach out!
Overall great experience and great product
I had a great experience dealing with the company, placing my order and arriving from a local shipping company.
The floor matched up perfect with my existing floor which is also a product from the forest.
Great product and company I would definitely recommend.
28 oktober 2023
Antwoord van From The Forest
Hello and thank you for the review and kind words! We are happy that you love our products and the experience you've had with us. Please let us know if you have questions as we are always here to help!
First rate sales and support
All interactions with the sales and support staff were courteous and helpful.
22 september 2023
Antwoord van From The Forest
Hi JL,
We appreciate the kind words and we are happy to hear that you liked our service! We will continue to make sure that we replicate your experience across all our other customers. Feel free to reach out should you have questions or concerns!
We bought the same flooring 4 years ago…
We bought the same flooring 4 years ago for our home and it has worn like iron. If you like the color various, this is a handsome floor. The milling accuracy is excellent. We purchased more of this now for our house addition, and I loved being able to buy direct, and pick it up myself - a 2 hr drive away in Wisconsin. So nice to have such a manufacturer in our home state. The staff made it very simple over email.
11 september 2023
Antwoord van From The Forest
Thank you so much for your wonderful review, Christopher! We're so glad to hear that you're happy with our flooring, both for your home and your home addition. We're proud to be a Wisconsin-based manufacturer, and we appreciate your business and support.
We're always striving to provide our customers with the best possible experience, and we're happy to hear that you found our staff to be helpful and that you were able to buy our flooring directly from us.
Thank you again for your review! We hope you enjoy your flooring for many years to come.
Resolved wrong "Free Shipping"…
Resolved wrong "Free Shipping" statement to my satisfaction. Shipping company (ABF Freight) was polite and communicative. They passed off product delivery to Portland Air Freight. PAF box truck driver did everything possible be be accomodating/minimize our unloading efforts.
26 september 2023
Antwoord van From The Forest
Thank you so much for taking the time to write this review, Gregg! We are so glad to hear that you had a positive experience with our company, from the "Free Shipping" statement issue on the website to the shipping providers and to the delivery driver. We appreciate your feedback and will continue to work hard to provide our customers with the best possible experience.
We look forward to serving you again in the future.
paid $16 for a sample of a floor that…
paid $16 for a sample of a floor that was out of stock!
29 augustus 2023
Antwoord van From The Forest
Thank you for taking the time to write us a
feedback and we sincerely apologize for any inconvenience this has caused.
We've checked our inventory and we currently have 3 cartons left of the Prairie Natural Hickory. If you are still interested in this flooring, please let us know how many cartons you need by sending us an email at info@fromtheforest.com, and we will do our best to assist you.
Once again, we apologize for any inconvenience this has caused. We appreciate your feedback and the opportunity to improve our services.
GREAT LOOKING FLOORS
iF i COULD SEE i WOULD GIVE YOU MORE OF A REVIEW BUT THIS WILL HAVE TO DO tHE STUFF IS GREAT i LOVE IT
31 mei 2023
Antwoord van From The Forest
Thank you so much for leaving us a fantastic 5-star review, Pamela! We appreciate your kind words and are thrilled to hear that you love the flooring.
We're delighted that you find our floors to be great-looking. Your positive feedback means a lot to us and serves as a testament to the quality and appeal of our products.
Thank you once again for your support and for choosing our flooring. We hope you continue to enjoy the great looks and durability it brings to your space.
Antwoord van From The Forest
Thank you so much for taking the time to leave us a 5-star rating, Grady! We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with our team and enjoying our excellent products.
Thank you once again for your support and trust in From The Forest. We look forward to serving you in the future and providing you with more exceptional products.
Antwoord van From The Forest
Hi Michael! Thank you for your feedback. We're glad to know that you're happy with the product. If you have questions, please let us know.
Have purchased from From the Forest in…
Have purchased from From the Forest in the past and have always had great service! I love the fact that the flooring is made in Wisconsin out of locally harvested wood. What sold me is a the process that is used to keep the product environmentally friendly. As we r buying a new home soon; will certainly look to From the Forest !!!
9 januari 2023
Antwoord van From The Forest
Wow! We are grateful and honoured by your words and review! We are happy to be part of your home and hopefully be part of others too. We would love to see photos after you installed our products if you can share them with us!😍
Fantastic product
Fantastic product. Looks great and getting many compliments on your product and our floor
4 november 2022
Antwoord van From The Forest
Hi Vicki! We are so happy to know that you love our product and that others like it too. We'd love to be able to feature your floor on our website soon, if you are willing please share some pictures by sending it to info@fromtheforest.com together with any questions or concerns you may have. We thank you for your business.
I have to pay $15 in shipping for a $25…
I have to pay $15 in shipping for a $25 bottle of floor cleaner?
17 oktober 2022
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