GB DIY Store Reviews 

Speedy dispatch of a new locking mechanism that has solved my clunky upvc door. Easy to install and works perfectly fine 😊

Information on website was clear and presise, items ordered and delivered next day. Fitted wiht no issues. Excellent service.

Found the product I needed and at a great price.

Wide range of products at competitive pricing.
Very simple transaction, quick delivery.

Excellent quality item super quick delivery

Well described on website. Super quick delivery. No complaints

Very helpful in identifying door gearbox required as I had no idea which one was needed. Saved me a lot of money as quoted £260 from a lock smith to supply and fit gearbox.

The item I ordered arrived in 2 days, which was fine but I wanted to purchase additional items and tried to use the on line chat. Unfortunately nobody answered and I was forced to place the order without additional items. Rather frustrating, I did get an email apology but it was too late to make a difference.

UPDATE: I'm impressed that they obviously do care about their customers and I have received emails from a Director offering help and advice and explaining what went wrong. Thank you for taking the trouble.

I was looking for an old upvc door mechanism/gearbox. Sent an email with pics and dims to technical support and had a reply from Taylor explaining that the model I had was discontinued and advised a suitable replacement. I sent many emails asking questions and Taylor responded quickly and with good information. Based on the service Taylor gave, I ordered the part I needed along with other items. Great service!

Great product, great service and very quick delivery.
Thank you very much.

Excellent service and great value quality goods. Thank you.

2nd time using this business for the same product and the 2nd time it's been a faultless experience.

Ordered for first time from this ordered locks for my front door an received a empty piece of plastic wrapping with nothing inside reported it to royal mail an tried to get in touch with GB DIY store but know one answers sent an email I did get a response they sent a new one out in royal mail again came the following day however royal mail slungvthe package outside in the street witch because off what I had ordered this was not secure I would have been happy to pay the extra to have special delivery or courier for this item to make the delivery secure I have now received item but was left outside in street I understand this is not gby fault but adding the option for special delivery paying extra would be helpful for items such as this

Good product delivered on time

From ordering to delivery time scale was exactly as stated enabling me to plan my work. Quality product at very competitive price

exactly what i wanted , good description , great price best by far on internet even sparkworld were 50% dearer, next day delivery GREAT company !!! have let all friends know

Excellent service found what I'm looking for and good price

Great item at a good price. Delivery was quick aswell