GB Mobile Reviews 

Ordered a charger, but when it arrived it was the wrong one. I have emailed several times and got no response.
Avoid this company at all costs.
Wish I had checked the reviews before I placed order.
Don’t know how the company gets away with this.
The high percentage of bad reviews is shocking!!!

Faulty product email sent and duly ignored

I wish I had read the reviews first. I am unsure if I received the correct item as it has a different number on the charging plug to that on the website. As I did not wish to potentially damage my phone, I sent an email to ask about it and request a return if the wrong item. I had 1 reply to which I replied, then nothing after 2 further emails to them. I would 100% never buy from this website again.
However GB Mobile is also on eBay. If you purchase from there you DO eventually get replies - though very brief and delayed. Apparently the 2 different offices do not talk to one another. In addition you are covered by eBay money back guarantee. So I would purchase their products on eBay instead.

Awful to get hold off. Dispatched an order I told them to amend before dispatching. Emailed them as you cannot call them. No reply to any of my emails!

Charger arrived as promised, on time, and exactly as described. A Samsung SUPER FAST CHARGER. (The genuine article). Thanks for a great deal.

Simple clear website describing the product. Straight forward ordering process. Acknowledged receipt of my order immediately.
Dispatched day after ordering and arrived on date predicted. I was able to track delivery.
All this for an order of less than £5.

Product arrived swiftly & is as advertised. Excellent item.

Perfect just what I needed

The item was dispatched very quickly. It was delivered by Royal mail today 2nd June. Meant to have been here by 28th May.

The product was exactly what I needed at a great price and delivered quickly. Great all round service

Excellent
I placed my order, was informed when it was dispatched, it arrived on time .would use this company again.

Fast, efficient service
Excellent... very pleased

Competitive price, great service and communication x

AVOID! I wish I seen these reviews before ordering. Ordered a replacement lead, paid extra for delivery. Royal Mail tracking number is not recognised, item never received, no response to emails. Don't waste your time, effort and money with this company!

Item stop working after a few day seller would not respond to messages requesting information and how to return.

I wish I had read the reviews before ordering I've not received my order sent plenty of emails no response take care people

Beware, They advertise genuine Samsung products but I received non genuine products , tried to contact them to return the items but several weeks later and no response.

I ordered a pair of wired Samsung headphone and received them within the expected time. Good.
Deceived by the ease of the previous order I then ordered two Samsung European chargers on the 28 April '26. I received just one in a Jiffy bag with the tracking number supplied by GB Mobile. I emailed (GB Mob) asking when the second one would arrive. No response. I have now emailed six times and still have not received a single response from them (21/05/26). You may be lucky and receive the item you ordered but there is no customer service - just a black hole where your enquiries and complaints disappear or are just ignored.

Ordered earphones described as compatible for my A35, but proved to be faulty, or incompatible on arrival - Completely non-functional and weren't recognised as even being plugged in by my phone.
Website has no customer support contact, and only offers an "info" email address or a "contact" form, neither of which are responded to.
I emailed twice to ask for a return and refund... no response.
I used their contact form for the same... no response.
Now having to start chargeback proceedings through paypal.
No contact, no support, no service.