GB Mobile Reviews 

Considering the courier (Yodel 🤬) seem to be unwilling or unable to deliver my package my experience so far is exceptionally bad.

Easy to order, delivered on time, good product

There was poor communication around delivery times and expectations and no response when I reached out to confirm what was happening. The product works but the customer service and delivery timescales were not as advertised

The earbuds did not fit my Samsung galaxy A15 5g phone but advertised they would.

Avoid!!!! Do not use this company!!!
I placed an order on the 10th June, still waiting for it to be dispatched 3 weeks later. I have emailed and tried to call, recieved no response. I have now asked for a refund but again nothing. Absolute poor shocking customer service. Now reporting them to trading standards as a Ltd company.

Ordered an item which was repeatedly delayed.

I haven't received my order and despite sending numerous emails have had no response or acknowledgement of my email.

First time.ordering from them, wish I had read the reviews.

Do not recommend ordering from. Them. ZERO CUSTOMER SERVICE, once they have your money they don't care about the customer.

I ordered two USB phone cables on 16/06/26. The cables didn’t arrive, and there has been zero communication despite multiple emails. Paid via PayPal, and received an immediate refund. I can't recommend using this company.

Ordered a charger from them and it took 3 weeks to be delivered! No updates from them, and no responses to my emails asking for an update.

seem a bit scam using gmail account to buy broken samsung phones

Placed an order for a set of earphones and an adaptor and I only received the adaptor. I emailed the customer service address to say I had an item MISSING and received one line,"Sorry your item was damaged". Avoid unless you want to throw money away.

Ordered a Samsung 25W charger and cable. Only received the charger, cable was missing. Sent several emails and got no response. Avoid this company, maybe they need reporting to trading standards.

I ordered and paid for 2 x genuine Samsung charger cables and plugs for my elderly father who's chargers had stopped working. his phone is a lifeline...
To ensure fast delivery I paid for Royal Mail Next Working Day at 14.99. Order confirmed at 10:29 on 24th June well before the cut off for next day delivery. Shop tracking advises that it is in fact with Yodel and is not du for delivery until 27th. There are no answers to my emails. It feels like a total misrepresentation. So annoyed that I ordered from here...

Don't buy anything. I received a faulty sky remote control. I sent numerous emails and they did not respond. Talks about returning faulty items, but gives no address

Order placed 5 June. Now 23 June. Order untrackable on Royal Mail website using reference given by GB Mobile. Had to email GB Mobile for 2nd time this evening to chase delivery as they didn’t reply to first email

I ordered a Huawei branded 100 watt charger and USB C cable from this company. Their website heading clearly stated it was a genuine Huawei charger, and the photos showed this too. I ordered this on a Friday about 2pm, before their 4pm order dispatch cut off. It was eventually dispatched the next Wednesday. I paid extra for a 48 hour service and it was sent by Yodel, and delivered 3 days later on the Saturday. Opening the jiffy bag I saw that it was an Honor branded charger. On the Monday I emailed them asking how to return it for a full refund, no reply. I chased them up on the Tuesday, again no response. Very fortunately I paid by PayPal so I opened up a dispute with them for incorrect goods. Got an immediate refund, so excellent service, unlike the atrocious service from GB Mobile. Avoid these imbeciles like the plague, they are inept, liars, inefficient and utterly useless.

Ordered an item on the 9th June it's now the 18th it hasn't arrived. I emailed asking for an update and have received no response. I shall now have to attempt to get a refund.

Wish id of come to trustpilot before buying
Its been over a week no phone charger no postal updates and no reply to my email today
Awful company !!

I ordered 2 phone charger cables from this company, at first everything went well, the goods were dispatched quickly and delivered as promised. However the company sent the wrong items, I received 2 headphone adapters. I contacted the company twice by email , I have had no response to either email. In the circumstances I really don't feel that I could recommend using this company

Worst company i ever dealt with !
Ordered some wired earphones for a long haul flight over a week ago with next day dispatch, i was given a Royal Mail tracking number & i checked yesterday & Royal Mail have not recieved the item from them. I emailed GB Mobile straight away asking fir a full refund as i am going away tomorrow morning, i then ordered the earphones on Amazon which were delivered in 15hrs, i wished i had never found the gbmobile website !
P.S GB Mobile have not replied to my email so i will now contact my bank & report a fraudulent transaction.

the items purchased didn't fit my xperia phone I have emailed them twice to no avail or answer ,when I tried to click on their website the antivirus on my PC went berserk .AVOID AVOID AVOID