Very late delivery. No email update or notification when it might be arriving or why it was so delayed. I nearly cancelled it a few times, but decided to wait a bit longer and see. Also, that's the in... Toon meer
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Lees wat reviewers zeggen
Order placed 5 June. Now 23 June. Order untrackable on Royal Mail website using reference given by GB Mobile. Had to email GB Mobile for 2nd time this evening to chase delivery as they didn’t reply to... Toon meer
Great original product but was not delivered between 1 and 3 days. I will definitely use again but will lower my delivery expectations
Do not recommend! Slow processing of order and appalling/nonexistant customer service! Wish I had read reviews beforehand.Ordered charging cables with GB mobile as needed quickly for a holiday and web... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We aims are to offer customers good quality of products at the lowest price possible, We feel that all customers should be able to buy in more then one way, so we have setup this online shop so customers from all over the UK and around the world can benefit from our services and our products
Contactgegevens
London, Verenigd Koninkrijk
- info@gbmobile.co.uk
- gbmobile.co.uk
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I wish I could give zero stars.
I wish I could give zero stars.
Absolutely terrible service. Do not buy from this seller. It has been 4 days since I ordered my phone charger, and I still haven't received it. I paid £6.99 for Royal Mail 24 Tracked, but I never received any tracking email. Every time I check the tracking page, it just says "No information found."
To make matters worse, I paid extra for Royal Mail 24, yet my order was dispatched with Yodel instead. If you're going to charge customers for a specific delivery service, then that's exactly what you should provide.
I've emailed the seller multiple times and filled out their contact form, but I've received no response whatsoever. The customer service is completely unacceptable. On top of that, there's no option to cancel the order, leaving me stuck waiting with no updates and no support.
This has been one of the most frustrating online shopping experiences I've had. I paid extra for a service I didn't receive, have been ignored when asking for help, and I'm still waiting for my order. I will never buy from this seller again and would strongly recommend that others avoid them. Save yourself the time, money, and frustration by shopping elsewhere.
Items missing from Order
I ordered 3 Samsung Data cables and paid for these, however only 2 data cables came through the post. They have not responded to any of my email communications requesting why this was. Therefore please avoid using these as you will end up paying double the price anyway so you might as well go else where.
Always informed on a great delivery and…
Always informed on a great delivery and great screen
Cheap tool never did the job too long…
Cheap tool never did the job too long to deliver tool
Item says it has been delivered but I…
Item says it has been delivered but I have not received it. I have e mailed twice but no response. Very disappointing
Посылка не пришла!
Моя посылка не пришла мне даже.
Я писал на почту, но мне не отвечали просто.
И теперь даже не знаю что думать по это у поводу.
Disappointed with this company.
I put my order in on 26th June. It's now 8thJuly and nothing has arrived. I have emailed them with no response. Disappointed to say the least!
Delivery in a 2 day period
Delivery in a 2 day period. Got what I ordered. Very good service and communications. 5 ☆ all round. Would use again. 👍
Avoid
Avoid, useless customer service, no reply to emails, basically stealing
Adapter for phone ear buds
My product arrived promptly. I have only used it once so far, but it does what I need it to do. It feels good quality and is a good fit, which it was advertised as.
Go elsewhere
Bought Samsung charger and cable on June 17. Nothing. Emailed twice as could find any contact number. Asked bank for a charge back.
Ordered a new phone charger
Ordered a new phone charger. 7 days later, there had been no update on dispatch. Emailed the company this morning asking for the order to be cancelled and to receive a refund. Nothing. Emailed again mid afternoon today asking the same. A few hours later I received a notification saying the delivery label had been created and was ready to dispatch.
There's been zero communication throughout this process and now my refund request has been ignored.
Avoid this company all together, not worth your time or the hassle.
Appalling
Appalling. Delivered almost a month after the original due date. I wrote twice to query the whereabouts of my order and was ignored. The product I ordered was advertised as a genuine Samsung article. There is nothing on either the product or the packaging to suggest this is true.
Product i bought was good quality and…
Product i bought was good quality and more than happy with ordering and delivery.
Still Still Still NOT RECEIVED MY ORDER…
Still Still Still NOT RECEIVED MY ORDER FROM WEEKS AND WEEKS AGO. Absolute SCAMMERS where is my refund you scum?
Failure to deliver or respond
Ordered a charger cable for my iPad on June 11th. It's now July 1st and no sign of my purchase. Email requesting information totally ignored. Have Ordered and obtained cable elsewhere. Not just poor service, no service at all.
Item was sent through very quickly and…
Item was sent through very quickly and does the job it was purchasd for. Thumbs up!
Delivery woes
Considering the courier (Yodel 🤬) seem to be unwilling or unable to deliver my package my experience so far is exceptionally bad.
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