Gearvet - Outboxer, LLC Reviews 292

I ordered one of the marine corps jackets for my husband for Christmas. I ordered his normal size but when the jacket arrived it was too large for him. I contacted Gearvet customer service, Amber, on January 5, 2026and she immediately agreed to send a replacement jacket. I can't say enough about Gearvet and their customer service. They truly believe in putting the customer first. My husband & I truly loved the jacket and really hoped to be able to replace it. Do not hesitate to order from this company. The jacket is beautiful and the quality is amazing. Thank you for all your assistance.

We tracked our order and found that our order was delivered to North Dakota. We live in Evansville Indiana. After contact with the company it was explained to us that there was a mistake in tracking and were assured that our order was still on it’s way. Sure enough it was delivered in a matter of days and just what we wanted.

Exceeded my expectations! We had a sizing issue and they didn’t ask any questions. They insisted on making it right and sent us the right size asap. Will be back!

I am in customer service and I must say Mia has been nothing but helpful. I tried to surprise my AirForceWifey veteran hubby with a bomber jacket. I ordered the wrong size and they are graciously willing to replace it for the correct size. Thanks Mia!!! I look forward to following your instructions to receive the proper size. Most importantly, my hubby loves his jacket and hat. Thanks, Terina

Great customers service

I made the problem by ordering the wrong branch of service. Ordered Army for my 90 years old father in law hewas in air force. They fixed it right away. Then noticed wrong name for hat and they fixed it also. This has been the best experience with their customer service.

Gearvet customer service is extremely helpful and responsive. We submitted a photo for a custom ornament, but we apparently weren't clear enough about which parts of the photo to include. The ornament turned out very nice but not what we had expected (for the photo; everything else was as listed in the description). Lisa let us know that they will send a replacement with the updated photo customization. Thank you Lisa and Gearvet!

I have purchased ten items through Gearvet and I am extremely pleased with every item. The quality is good the pricing is great for us old veterans and it allows us veterans to show our pride. Thank you for caring and providing us quality clothing at a great price and show our pride at the same time.

I couldn’t be happier with this Premium U.S. Veterans Bomber Jacket from Gearvet. From the moment I took it out of the package, the quality was obvious. The material is heavyweight without being bulky, warm without feeling stiff, and clearly built to last. This isn’t a novelty jacket. It’s solid, well-constructed, and meant to be worn.

It sits comfortably on the shoulders, moves well, and looks sharp whether zipped up or worn open. The stitching, zipper, and lining all feel premium and thoughtfully designed. Nothing about it feels cheap or rushed.

What really sets this jacket apart is the pride it represents. It’s respectful, tasteful, and unmistakably American without being overdone. I’ve already received several compliments and questions about where it came from.

If you’re looking for a bomber jacket that combines durability, comfort, and genuine respect for veterans, this one absolutely delivers. I would buy it again without hesitation and will definitely be ordering more from Gearvet in the future.

Highly recommended.

Quick customer service after ordering wrong size.

This company gearvet is very reliable company. I was leery at first because it was over a month and I didn’t have the product but the product came and my husband just likes it so much.
Thank you for being so reliable and honest

These folks are just GREAT!
I had an issue with my first order (the issue was my fault entirely), and when I contacted them, their response was quick and very positive. I was very pleased with the interaction I had with them and happy with the solution of the issue I had created.

I love these folks!

Wow! What a great company!! Ordered 2 items, a cap and a phone case for my husband. The phone case did not work, probably due to my error, but Gearvet corrected it for me. The cap was perfect!! He has worn it everyday everywhere we go!

The company is absolutely amazing and there products are beautiful
My children bought a hoodie for my father for Christmas and it was amaizing

Thank you all for what you do

The jacket was beautiful and good quality, but was too big. Amber was very helpful in helping me order the correct size. Amber addressed my issue promptly and was great. Highly recommend

Good product. Service is easy to work with

i ordered 2 t shirts iwrong size my fault gearvet was so understanding they took care of my problem the next day they sure have my business

I have ordered several items from Gearvet. Their products make Great gifts for family and fellow veterans. I have expressed to my veteran friends to check out the web site.
Many compliments when worn in public.

The people here are fantastic. Quality products and great customer service. I mistakenly ordered the wrong branch for a present for my uncle and they went above and beyond to fix MY mistake and make sure I had the right present. I'd give more than 5 stars if I could!!!

They sent ornaments with the name spelled backwards one side. They said it was by design.

They refunded my money.

Thank you.