We were having trouble understanding the web site to setup EFT for our account. Contacted PowerPay help line for assistance. Was the Best thing we did, as Emmanuelle, customer rep, directed us thro... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
After discovering Erie Home had arranged financing through Powerpay for our Grandmother (80 years old) for the total of $88,000 for a 1,400 Square foot roof replacement and two car garage (11% interes... Toon meer
Bedrijf heeft geantwoord
Talking with a live person helps. May I suggest that when the screen kicks back with the message of 'need correct data' (or some facsimile), a second sentence should be included, stating "If you hav... Toon meer
Bedrijf heeft geantwoord
AMY A. Was oh, so very pleasant and courteous as she explained quite articulately what we were doing before we authorized anything. Well trained, well versed. She should be training others, in... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
PowerPay is a financial technology (fintech) company that offers affordable monthly payments for home improvement and healthcare purchases. It operates as a digital lending platform, providing loans through a network of partners like home improvement contractors and healthcare providers. PowerPay's goal is to make large purchases more affordable for consumers by streamlining the lending process and offering competitive interest rates.
Up to 2 years with no payments, no interest, no down payment, no credit card
Geschreven door het bedrijf
- Lowest monthly payments for any home improvement
- With rates from 4.99% to a maximum of 14.99% and terms up to 15 years with no prepayment penalty - PowerPay offers fair and reasonable loans for the home improvement you want and need.
Contactgegevens
1121 N. Bethlehem Pike – Suite 60-147, 19477, Spring House, Verenigde Staten
- 800-397-4485
- app.support@getpowerpay.com
- getpowerpay.com
3,7
Gemiddeld
1K reviews
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We are very early into this…
We are very early into this relationship but so far so good.
10 augustus 2022
Antwoord van PowerPay
Hi Lorene, thank you for writing us a review! During the process, if you have any questions at all, please feel free to give us a call at 1-800-397-4485. Have a great day!
Ann Arcille
Ann Arcille, was very professional and kind too. I didn't mind talking with her about my contract, because she was kind in her approach to me.
9 augustus 2022
Review zonder uitnodiging
Antwoord van PowerPay
Hello Joanne! Thank you for taking the time to write us a great review. We are so glad to hear Ann was able to help! If you need any further assistance, please let us know!
Great service Power Pay
The person I worked with was Kim. She was wonderful. Thanks Kim for working with me through the times Great Day was slow at progress. And sometimes they wasn't truthful and poor communication. But they wanted to be paid! Very disappointed in the company Patio Enclosures Maybe my project didn't make them enough money. But they shouldn't have excepted it. They excepted my money which was financed through Power Pay. Thanks. I would not recommend them. The contractors was slow but they got the job done once they started.
5 augustus 2022
Antwoord van PowerPay
Hello Etta! Thank you so much for taking the time to write us a review. We are so happy that Kim was able to assist you. If you need anything from us going forward, please feel free to call at 1-800-397-4485! Have a wonderful day!
Antwoord van PowerPay
Hi Sandra! Thank you so much for taking the time to write us a review. If you need anything else from us, please feel free to give us a call. Have a wonderful day!
Ann A
Ann A. Was very polite and kind. I appreciated her call as she was very courteous and professional.
29 juli 2022
Review zonder uitnodiging
Antwoord van PowerPay
Hello Colleen! Thank you so much for taking the time to write us a review! We are so happy to hear Ann was able to assist you. If you need anything else, please don't hesitate to reach out.
Kind of difficult to sign documents in…
Kind of difficult to sign documents in the system. Would be helpful to remove the automatic payment portion from the document that needs to be signed. Automatic payments should be completed when making a payment online not as a signed consent.
27 juli 2022
Antwoord van PowerPay
Hello B Allen,
We thank you for taking the time to give us a review! Your feedback is very much appreciated. We will take your suggestion to our development team for review. If there is anything else we can do for you, please let us know!
Ann A was very professional and great…
Ann A was very professional and great to talk to. she understood about our housing project.
24 juli 2022
Review zonder uitnodiging
Antwoord van PowerPay
Hi Mary! Thank you so much for taking the time to write us a review! We are so happy to hear Ann was able to assist you. If you need anything else, please don't hesitate to reach out. Have a wonderful day!
New shower
I was very satisfied with the work done in putting in a new shower. A very thorough job.
23 juli 2022
Antwoord van PowerPay
Hello Terry, thank you so much for the great review! Great contractors like Luxury Bath of Tampa Bay make it easy for us at PowerPay to provide a simple and smooth experience for our borrowers. Hope you are enjoying your new home improvement!
Antwoord van PowerPay
Thank you so much for the great review. We are so happy to hear you are satisfied with the work completed to your home. If you need anything else, please don't hesitate to reach out!
Antwoord van PowerPay
Hello! We thank you for taking the time to give us a five star review! Your feedback is very much appreciated. If there is anything else we can do for you, please let us know!
Antwoord van PowerPay
Hello Fred! We appreciate you taking the time to give us a five star review! Your feedback is very much appreciated especially about Anna A! If there is anything else we can do for you, please let us know!
Anna A
Anna A. Was a pleasure to speak with. She was patient with me and I appreciated that!
20 juli 2022
Review zonder uitnodiging
Antwoord van PowerPay
Hello Michael, we thank you for taking the time to give us a five star review! Your feedback is very much appreciated especially about Anna A! If there is anything else we can do for you, please let us know!
The problem was solved by the extra…
The problem was solved by the extra effort made by Ann A.
12 juli 2022
Review zonder uitnodiging
Antwoord van PowerPay
Hello Mike,
We thank you for taking the time to give us a five star review! Your feedback is very much appreciated. If there is anything else we can do for you, please let us know!
I gave Ann.A 5 stars she was very…
I gave Ann.A 5 stars she was very polite and answered all my questions and explained what I needed to know.
10 juli 2022
Review zonder uitnodiging
Antwoord van PowerPay
Hello Charlene,
PowerPay would not be able to grow and develop without your feedback! We really appreciate you taking the time to leave us a review. If there is anything else we can do for you, please feel free to let us know!
Delightful experience
I cannot say much of my experience with PowerPay since we only touch basic one or two times over the phone. But I can say my experience with Bath Planet was a delightful experience. The crew were friendly and professional throughout the entire project.
10 juli 2022
Antwoord van PowerPay
Hello Carmen,
Thank you for providing feedback regarding your contractor! Contractors like Bath Planet make it easy for us at PowerPay to provide a simple and smooth experience for our borrowers. Hope you are enjoying your new home improvement!
Called in regarding payments
Called in regarding payments. Questions were answered to my satisfaction.
9 juli 2022
Antwoord van PowerPay
We are happy to hear the process went smoothly for you, Kendra! If any questions come up do not hesitate to reach out!
No problem at all very easy to access
8 juli 2022
Antwoord van PowerPay
Hello Doreen, we thank you for taking the time to give us a five star review! Your feedback is very much appreciated. If there is anything else we can do for you, please let us know!
Antwoord van PowerPay
Hi Natasha, PowerPay would not be able to grow and develop without your feedback! We really appreciate you taking the time to leave us this great review. If there is anything else we can do for you, please feel free to let us know! Have a wonderful day.
Ann Arcilla was my representative and…
Ann Arbilla was my representative and she was great. Very professional and courteous. She helped to resolve an issue with my application and then followed up to make certain I received the assistance I needed.
Ann is a very true and valuable asset to your company and it is because of her I want to do business with PowerPay.
Thank you Ann A.
Morris Hines
4 juli 2022
Review zonder uitnodiging
Antwoord van PowerPay
Thank you Morris for leaving PowerPay a five star review! We are happy to hear that Ann has been able to assist you. If any additional questions arise, do not hesitate to reach out!
Ann A was very polite and resolved my…
Ann A was very polite and resolved my issue quickly.
1 juli 2022
Review zonder uitnodiging
Antwoord van PowerPay
Thank you for the Five star review. We greatly appreciate your feedback!
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