We were having trouble understanding the web site to setup EFT for our account. Contacted PowerPay help line for assistance. Was the Best thing we did, as Emmanuelle, customer rep, directed us thro... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
After discovering Erie Home had arranged financing through Powerpay for our Grandmother (80 years old) for the total of $88,000 for a 1,400 Square foot roof replacement and two car garage (11% interes... Toon meer
Bedrijf heeft geantwoord
Talking with a live person helps. May I suggest that when the screen kicks back with the message of 'need correct data' (or some facsimile), a second sentence should be included, stating "If you hav... Toon meer
Bedrijf heeft geantwoord
AMY A. Was oh, so very pleasant and courteous as she explained quite articulately what we were doing before we authorized anything. Well trained, well versed. She should be training others, in... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
PowerPay is a financial technology (fintech) company that offers affordable monthly payments for home improvement and healthcare purchases. It operates as a digital lending platform, providing loans through a network of partners like home improvement contractors and healthcare providers. PowerPay's goal is to make large purchases more affordable for consumers by streamlining the lending process and offering competitive interest rates.
Up to 2 years with no payments, no interest, no down payment, no credit card
Geschreven door het bedrijf
- Lowest monthly payments for any home improvement
- With rates from 4.99% to a maximum of 14.99% and terms up to 15 years with no prepayment penalty - PowerPay offers fair and reasonable loans for the home improvement you want and need.
Contactgegevens
1121 N. Bethlehem Pike – Suite 60-147, 19477, Spring House, Verenigde Staten
- 800-397-4485
- app.support@getpowerpay.com
- getpowerpay.com
3,7
Gemiddeld
1K reviews
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van PowerPay
We greatly appreciate your feedback and review! If you have any questions or need anything from us, please feel free to reach out. Thank you!!
Initial Contact
So far I have only the initial contact with the contract signing, but it was good. I had a few questions and they were answered.
28 juni 2022
Antwoord van PowerPay
Hello Morgan, we appreciate you taking the time to write us a review! Throughout the process, if you need any help or have any other questions, please don't hesitate to reach out. Thank you!
Ann A
Ann A. was able to help me with my question regarding my loan application document, and even made a note in my file to let others know that I had made contact with Ann and was not not ignoring the e-mails I have received in the last few days. She was courteous and patient with me while I explained my concerns and the reasons for the delay in signing the documents.
28 juni 2022
Review zonder uitnodiging
Antwoord van PowerPay
Hi Gary! Thank you so much for taking the time to write us a review. We are so happy Ann was able to assist you. If you need anything from us going forward, please feel free to call at 1-800-397-4485! Have a wonderful day!
Very easy smooth transaction with…
Very easy smooth transaction with explanation through every step highly recommend
24 juni 2022
Antwoord van PowerPay
Hello Teresa! We greatly appreciate your feedback and review! If you have any questions or need anything from us, please feel free to reach out. Thank you!!
Antwoord van PowerPay
Hello Alejandro! We appreciate you taking the time to write us a wonderful review. If you need anything from us, please feel free to give us a call at 1-800-397-4485. Have a great day!
Super good job highly recommend can’t…
Super good job highly recommend can’t wait till my next project to use them again
18 juni 2022
Antwoord van PowerPay
Hi Robert! Thank you so much for the great review. We are so happy to hear you are satisfied! If there's anything else we can do for you, please don't hesitate to give us a call!
So far it has been a great experience.
So far it has been a great experience.. Nicest people ever and willing to help you.
17 juni 2022
Antwoord van PowerPay
Hi William! Thank you so much for the review! We truly appreciate the feedback. If you need any assistance, please feel free to reach out at 1-800-397-4485. Thanks!
Antwoord van PowerPay
Hi Warren! Thank you for writing us a review. Great contractors like Great Day make it easy for us at PowerPay to provide a simple and smooth experience for our borrowers. Hope you are enjoying your new home improvement!
Experience with Power Pay has been…positive
Experience with Power Pay has been positive so far. Easy to use and navigate.
9 juni 2022
Antwoord van PowerPay
Hi Shawn, thank you so much for taking the time to write us a review! If you have any questions or need anything from us, please don't hesitate to give us a call. Have a wonderful day!
Easy process
7 juni 2022
Antwoord van PowerPay
Hi Paul, thank you so much for taking the time to write us a review! If you have any questions or need anything from us, please don't hesitate to give us a call. Have a wonderful day!
Antwoord van PowerPay
Hello Brenda! Thank you so much for the great review. We are so happy to hear the transaction was quick and easy. If you need anything else, please don't hesitate to reach out!
Jeric Mendez Was excellent to work…
Jeric Mendez Was excellent to work with.
Very good, Very patient with good communication skills. Got me taken care of and back on track.
28 mei 2022
Review zonder uitnodiging
Antwoord van PowerPay
Hello Thomas, thank you so much for the great review! We greatly appreciate you taking the time to write this. We are so happy to hear Jeric was able to assist. If you need anything else, please don't hesitate to call!
Surely PowerBar does not need another 5…
Surely PowerBar does not need another 5 stars but it must be said the people make this company stress less and understandable. They have mastered combining business with pleasure.... thanks for your perfection.
27 mei 2022
Review zonder uitnodiging
Antwoord van PowerPay
Hi Winnona, PowerPay would not be able to grow and develop without your feedback! We really appreciate you taking the time to leave us this great review. If there is anything else we can do for you, please feel free to let us know! Have a wonderful day.
applied with powerpay through the…
applied with powerpay through the company that did my garage roof, everything went through as easy as you could want.
27 mei 2022
Antwoord van PowerPay
Hi Tony! Thank you so much for the positive feedback. We are so happy to hear you received great service. If you need anything else, please don't hesitate to reach out!
Antwoord van PowerPay
Hi Renee! We greatly appreciate your feedback and review! If you have any questions or need anything from us, please feel free to reach out. Thanks and have a great day!
What happen to the application
We did the application and paperwork as required. They had everything they needed for payments to start 30 days after completion of the building. We received docs to esign again and Carlene’s were incorrect …. We got a second set of docs for me and did them on the phone however something still was not right so they finally sent another esign set and we completed them. We were told at that time all was good But we get a call last week and they stated they didn’t have them. I told them to check with whomever they needed to but somebody has those docs and they were done. Got a call later they have what they needed
Makes me wonder if you accounting office has a routine and works together. I will be watching my account monthly
24 mei 2022
Antwoord van PowerPay
Hello Daniel, we appreciate your feedback greatly. We sincerely apologize for any inconveniences that you may have experienced. There are occasions where technology is not on our side and these issues occur unfortunately. We appreciate your continued cooperation and if you need anything at all, please don't hesitate to reach out. Thank you and have a great day!
Antwoord van PowerPay
Hello! We sincerely hope that your experience with Power Pay continues to be a positive one. Please feel free to call us at 1-800-397-4485 if you have any questions! Our team is always ready to assist! Thank you!
Antwoord van PowerPay
Thank you for the 5 star review! If you have any questions for us, please feel free to call us at 1-800-397-4485.
Power Pay was friendly and made our…
Power Pay was friendly and made our financing such an easy process!
19 mei 2022
Antwoord van PowerPay
Hello Wendy,
PowerPay would not be able to grow and develop without your feedback! We really appreciate you taking the time to leave us a review. If there is anything else we can do for you, please feel free to let us know!
Awesome experience with Alicia Hazzard
I had a very good experience dealing with Alicia Hazzard. She was very pleasant and professional in finalizing the finance documents. She’s a real asset to your company. Definitely a 5 star employee.
18 mei 2022
Review zonder uitnodiging
Antwoord van PowerPay
Hello Gary! Thank you so much for the 5-star review. Your feedback is so greatly appreciated. We are so happy to hear Alicia was able to help! If you need anything else from us, don't hesitate to call.
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