WaveMax Reviews 186

I nervously called requesting a refund because the antenna I purchased did not work for me. When I spoke with Mary, she assured me everything was fine and she would send an email explaining the refund/ return process.
I haven’t received it yet, but I have faith that it will arrive soon.

Received 0 channels that would play, after setting to antennae and running search. Only channels that would play were free channels that stream through WiFi that I already had. Nothing else Don’t need to pay for something I already had. Thank you

Addressing the customer problems in a positive manner.9

This antenna does not work , it pulls in 1 channel, and thats not even good. I need to get my money returned.

Betrüger welche sich in Litauen verstecken! Ich habe eine Bestellung aufgegeben, war mit den Geräten nicht zufrieden und habe diese am 18.03.25 zurück geschickt. Bis heute 25.11.25 ist keine Rückerstattung eingegangen. Ein Misthaufen an Betrüger!

If you thought about buy anything from this company, DON'T,,,,, Please read all the reviews, then make your mind up, unfortunately I didn't, and was SCAMMED,,, I received more than I ordered, and and unfortunately paid for it, (my bad),,, as like someone else, I tried to cancel the order, within a short time, to be told my order has gone to the warehouse and is already packed, (late Sunday night, what?) you have 30 days to return items, but of course you need a returns address, after 6 messages asking for a returns address, I was ignored every time, 30 days up, quite obviously they had got my money and intended to keep it, deffo a really bad company, if you still want to buy from this company, give your head a shake, DON'T
The latest on this dogs breath of a company:- as with most people, they reply to your comments by saying they're sorry and get in touch by clicking on "getwave.com", and we will try to resolve the problem, they originally ignored all my messages (6) in two weeks, so I wasn't expecting to get satisfaction, but I thought I'll play your silly game, clicked "getwavemax.com", up came "Enjoy unlimited entertainment" with a blank page, as I said before don't buy from this company, or you risk loosing your money

I ordered 3 wave max
devices and five antenna boosters four weeks ago and only received the antenna boosters which are useless without the wave max devices.

Ordered two power antennas well over a month ago now have not received products. Wave max responded to my statement. I previously wrote, but I still have not received the products. Try to get in touch through support at wavemax.com with no success. They said they tried to deliver the products but nobody was home. Now the products are back at a hub that I cannot locate. We are always home so it is impossible they tried to deliver to the house. Do not use this company totally unreliable.

How do I my money back

wollte 1 Antenne bestellen.....daraus wurden plötzlich zwei......als Bestellung prüfen wollte......dann bestellbestätigung....mit 2 und 4.....ich sofort reklamiert und storniert....darauf eine Antwort....das nicht mehr stornieren geht, da bereits versendet....hahaha....ich mitgeteilt....das nicht annehmen werde....dies geschah nun gestern....Ware ging zurück...nach Anfrage wegen meinem Geld.....bereits abgebucht für 4 Antennen undxZubehör....wovonich nichts weis.....schrieb man mir das ich es nicht zurück bekomme.
Verbrecher!!!!
inzwischen sind 10 Tage vergangen und nich immer kein Geld zurück....immer nur Mails...von KI...könnte erbrechen....

Mehr als Ganoven

rewave now getwave max,what was the one before them ,priced 27. tax included ,free shiping,i hit pay 51.89 poped up ,all so the ad said 12 hours to change my mind ,i emailed a cancel minutes later,12 hours later ,you sent me a email ,to late all ready shiped cant do any thing.all on the 2-8 2025 ,you charged my card 2-10-2025 yes,its now wave ultra , beware

I could only afford one as I can't get out the house! But to my UTTER dismay the must have put it up to 3 antennas,definitely not me! I then discovered they took £44.77 and another £25.67 out of my account this took my overdraft and has left me with no money for heating or food and I have severe lung disease so need to stay warm and fed I have no money until next Friday I hold them totally responsible for taking me ill.you just need to other reviews it says it all!!!!

#E24C7BO9F9 THIS IS MY ORDER NUMBER!!

What a piece of crap! I watched your directions three times. I followed your directions exactly. I don't have an amplifier device as there was no place to attach the USB that would fit my TV. I am returning this device and want my money back!

It didn't work as advertised would like to send back for refund can't find how to do it

I returned 3 antennas to this company in October 2024. They provided a return authorization and I have a confirmation of delivery on October 15, 2024. I’ve had no refund as promised and their customer service is not at all helpful or even interested in helping get me my refund. I would not recommend this company at all.
They responded to this review by email telling me that “it’s too late for a refund”, in spite of the fact they authorized the return, received the product unopened in original packaging and provided a signed receipt, all within the 30 day window. After multiple interactions with “customer support” (hahaha…)I feel they never intended to provide a refund, so buyers beware in dealing with Wavemax.com, or Getwavemax.com, Tryrewave.com or RCH GETWAVE.COM…the changing name is a clue they don’t want to be responsible for their promises.

Still waiting for assistance from email l sent because l didn't order this. And now reading on trustpilot.com about the bad service received l wonder if l refuse the order when it comes if l will get my money back. Plus they're located in California, after all the fires there how long do l have to wait for refund. Signed unhappy in Tennessee.

I ordered the product, money went from my account and I have had nothing back?

It was only suppose to cost 29.99 you charged 141.00 and planned on charging me that amount every month, I turned it in to the police and my bank, it's just a big scam.

I received my wave aerial ( £51 +) 4 days ago, to replace a cheap one bought in the Coventry Market for £7.99 a year ago, unfortunately, my X'mas treat is not working,I can get more channels with the cheap one than with the wave one, I wonder, IS IT SUITABLE FOR THE UK?, also no instructions in the packet,however, it is only one way to connect it, unless the additional black box serves another purpose, so far it is not working for me and my TV is a good,modern Samsung. Returning it is not easy I read on the comments,unless I am doing something wrong apart from connecting it directly to the TV and moving it around without results other than 6 local channels it is no good to me,I am 12 miles from the main Middlands receiver. How to get help ?, I watched a couple of videos on UTUBE

I ordered one and received three and was charged $48.80 and later in the day charged $51..89. I opened one and was unable to get any channels I don't already get. In a chat online today I received no help other that to try a second device. I don't want to do this. I just want to return the three devices and get refunded my money. Have not had any help in making this happen.