I was very interested in purchasing one, maybe two, antennas for my camping trailer. What made it confusing, was that the product page threw many special offers at you, that it’s easy to get confused.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Talking with Rose the customer service person was very helpful and understanding. I placed the order and realized that this product would not work in my situation; within 15 minutes of placing the or... Toon meer
We tried this item on our upstairs television and it didn’t work. I’m sure it probably works fine for some applications but didn’t work on ours.
The prompt response to my problem my friend was telling me about seeing your add. Online she wanted to try it because her income she couldn't afford cable now that he left so she told me about it I th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
WaveMax is a TV antenna designed to give you access to popular television channels without monthly subscriptions, contracts, or ongoing fees. By capturing over the air broadcast signals directly from nearby TV towers, WaveMax allows you to enjoy live programming without relying on cable or paid streaming services. It offers a practical alternative for households looking to reduce entertainment costs while still enjoying everyday viewing. With access to a wide range of channels, WaveMax makes it easy to watch movies, live sports, breaking news, TV shows, and reality programs in clear HD quality. The long range reception helps capture signals from broadcast towers within a broad distance, supporting stable and consistent viewing in many locations. WaveMax is designed for simple, hassle free setup. Just connect it to your television, position it for optimal reception, and start scanning for available channels. There is no complicated installation process, technical expertise, or additional equipment required. Compact and discreet, WaveMax fits seamlessly into your living space while delivering reliable access to free broadcast television. It provides a straightforward way to enjoy everyday entertainment without the burden of recurring cable bills or streaming subscriptions.
Contactgegevens
4,1
Goed
186 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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I ordered don’t know where it is this about a month ago and…
I ordered this about a month ago and still didn’t get it. Where is it
14 december 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi, we truly apologize for the delay. 🚚⏳
We understand how frustrating it is to wait longer than expected, and we’re doing everything we can to speed things up.
Could you share your order number at support@getwavemax.com so we can track the shipment and provide an update?
Thank you for your patience—we’re working to resolve this for you ASAP!
Refused to refund my returned items
Refused to refund my returned items. I contacted them within minutes of placing the order and they said they could do nothing to cancel the order….scam….rip off. I’m now in a battle with my credit card company trying to recoup my loss.
1 oktober 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi there! Thank you for sharing your experience with us. We're sorry to hear about the inconvenience you've encountered. For further assistance with your issue, please reach out to our support team at support@getwavemax.com and they will be happy to help.
Customer service is poor
Customer service is poor . The return time frame was not 90 days as noted in their online order advertisement. The item did not work for us. Look elsewhere for an item like this. Access to their customer service online was difficult. Took couple weeks to get responses via email.
7 november 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi. We're really sorry to hear you had trouble reaching us. 😞
We aim to get back to every customer promptly, but it looks like we fell short this time.
Please know your concerns are important to us, and we’re eager to assist.
If you still need further assistance, feel free to reach out to us directly at support@getwavemax.com 💬, and we’ll make sure to address your concerns right away.
Scam alert Do not fall for their scam
Scam alert, do not buy this garbage. It doesn't pick up any pay channels, the whole thing is a scam and no money back garentee all lies
4 oktober 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi Dennis,
We're sorry to hear that you're not satisfied.
We value your feedback. Could you please contact our customer support via support@getwavemax.com 💬 with more details about the issues you're facing?
Our dedicated support team will thoroughly investigate the issue and find a suitable resolution, whether it involves a replacement or a refund.
This is a BIG SCAM
This is a BIG SCAM. Reviews are fake check with the Better Business Bureau. They don’t have a phone number for customer service nor an address to contact them.
25 november 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi Susan.
We're sorry to hear you feel that way.
We are committed to providing a legitimate and reliable service.
If you've encountered any issues, please get in touch with us directly at support@getwavemax.com 💬 so we can address your concerns promptly.
Works great!
This is the best one I have had and so far it works great, I am happy with it!
19 november 2024
Review zonder uitnodiging
never recieved the product
never recieved the product. ordered on october 22 2024.They took the money.
22 oktober 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi,
We sincerely apologize for the delay!
We understand how frustrating it is to wait longer than expected.
Could you share your order number at support@getwavemax.com so we can track the shipment and provide an update?
We'll investigate this and make sure it gets to you ASAP. We're dedicated to offering a trustworthy service.
Thank you for your patience! 🙏
this is only a tv indoor booster amp
this is only a tv indoor booster amp, ie all you will get is same channels as freeview, the claim for hundreds of extra channels free sports free movies is false, you can only watch what is coming from local tv transmitter mast ie in UK freeview only plus BBC ITV CH4 CH5 ETC,misleading onformation do not get scammed by these people
2 november 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi, Trevor! Channel availability may vary depending on your location and signal strength. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.
Orders the tv antenna took my money off my account no contact from them
Orders the tv antenna took my money off my account no email or nothing no item I would like my money back
10 oktober 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi, Tim! We're sorry to hear that. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.
I ordered this and i cant get it to…work
I did everything you said to do and it will not work
14 oktober 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi, Tina! We're sorry to hear that. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.
Antwoord van WaveMax
Hi, Carol! We're sorry to hear about your experience. We're dedicated to offering a trustworthy service. We aim to ensure your satisfaction with our refund policy, consistent product delivery, and responsive customer support. If you've faced any challenges, please contact us at support@getwavemax.com, and we'll swiftly address your concerns.
I paid $141.00 for 3 antennas and as of…
I paid $141.00 for 3 antennas and as of today no product has been delivered. This is obviously a rip off site. I need my money refunded immediately.
7 oktober 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi, Consuelo! We're sorry to hear that. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.
I ordered two antenna,s and you sent…awful
I ordered two antenna,s and you sent and billed me for 4, also charged me for a worranty i did not purchase, and the antenna did me no good got fewer channels than the one i already had.
13 september 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi, Eddie! We're sorry to hear that. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.
This is rubbish
This is rubbish, no email confirmation, taken payment twice, paid seriously more than what was stated, and now being ignored …
I want my money back this is a scam
12 oktober 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi Paula! We're sorry to hear that. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.
Horrible experience with GetWaveMax
I had a horrible experience with WaveMax! I wanted to give it a try so ordered one, but soon saw that an order had been placed for 3 items! I then checked reviews, which weren't good, so called up within a half hour to cancel the entire order. I was supposed to have an hour to cancel, but the rep answering said the order had already been processed so I couldn't cancel. When I got the order, I could return it. The order arrived, and I called for return advice. I had to take a photo of the package. I then had to mail it back, and send it a photo of the return receipt! I've never before had to do either thing, but I think they want to discourage returns. I received the cash back, but am out the $10 return mail fee, and time and hassle. Not recommended!
13 september 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi, Laurie! Thank you for bringing your experience with WaveMax to our attention. We sincerely apologize for the inconvenience and frustration you faced during your order and return process. Your feedback regarding the cancellation policy and return procedures is invaluable, as we aim to improve our customer experience.
If you have any further concerns or require assistance, please don’t hesitate to contact us at support@getwavemax.com. We're here to help and want to ensure your concerns are addressed.
This is most likely a scam
This is most likely a scam ALL the 5 & 4 star reviews are enter by a "Person" who has only written one review in total - Tried to contact Trustpilot but this is not possible - Little point of using Trustpilot if they do not monitor for scam report.
5 oktober 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi, there! We're sorry to hear about your experience. We're dedicated to offering a trustworthy service. We aim to ensure your satisfaction with our refund policy, consistent product delivery, and responsive customer support. If you've faced any challenges, please contact us at support@getwavemax.com, and we'll swiftly address your concerns.
Wavemax isn’t all what they advertise
Wavemax isn’t all what they advertise, it does pick up channels but it also depends on your location, myself live in rural area about 30 miles from a bigger city that broadcasts free air channels and I can only pick up 3 channels.
So when they advertise long distant pick up channels is definitely a false statement and isn’t worth buying !!
I wouldn’t recommend buying !
Plus once I purchased online it didn’t give me any options to contact the company I purchased it from or any contact information period so I got stuck with no option to return it. So beware if you purchase one.
30 september 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi there! Channel availability may vary depending on your location and signal strength. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.
Unfortunately I can't give them a ZERO…
Unfortunately I can't give them a ZERO rating because that is what they deserve. I ordered one item. They sent me FOUR! Can't get through by phone, text, email, nothing, but have taken the money for four.
THEY ARE SCAMMERS. DO NOT USE THEM.
THEY ARE CROOKS.
6 september 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi, there! We're sorry to hear that. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.
Exactly what another reviewer wrote
Exactly what another reviewer wrote. I ordered one, was charged for 3 plus 3 extended warranties and postage. A complete scam. Immediately contacted them to cancel and silence. I spoke to my bank and they have entered it as a recurring payment so obviously intend to take more money.
10 september 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi Jill! Thank you for sharing your experience with us. We're sorry to hear about the inconvenience you've encountered. For further assistance with your issue, please reach out to our support team at support@getwavemax.com and they will be happy to help.
These reviews are not genuine
These reviews are not genuine l. Check out 'Get Wavemax'. I was thinking king about purchasing but looked into first. So glad I did and that i didn't waste my money
6 september 2024
Review zonder uitnodiging
Antwoord van WaveMax
Hi, there! We're sorry to hear you feel that way. We are committed to providing a legitimate and reliable service. We have a refund policy in place, consistently deliver our products, and our customer support is here to assist you. If you've encountered any issues, please get in touch with us directly at support@getwavemax.com so we can address your concerns promptly.
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