Glasses Outlet Reviews 

Website is easy to use and the prescription can be emailed afterwards or scanned.

Really excellent service this is the second time of using this company and I cannot rate them highly enough, five stars is not enough for them they deliver quickly and a very very professional job at a competitive price. I had 3 pairs of glasses reglazed and would recommend them to friends,family and anyone. Thank you Allan

Super easy and fast delivery! received my glasses back and all fixed up perfectly!! thank you so much. Would definitely come back again!

Looks good, quick reply from my query.

well done

Honestly can’t praise the service I’ve experienced with this company highly enough! Start to finish obliging and committed to giving the best customer experience. Thank you

Really good service

Would use again would recomend to other people

Excellent service, quick and efficient.

I received amazing service from Glasses Outlet. Ordered, sent my old glasses for reglazing, and received back all within 7 days. On top of that they adjusted my glasses so now they feel brand new. Communication was excellent! Was able to WhatsApp and received a response literally within a minute by Allan. I will definitely be using them again soon and will recommend to anyone.

Amazing service. Great communication. Would highly recommend.

I was unsure of what exactly I needed to order as my opticians refused to tell me my pupil distance for my prescription.
I contacted the company explaining my confusion. Allan got back to me and helped me figure out exactly what I needed and what my PD would be. I then sent my glasses off to and received them back, completed, incredibly quicky. I was nervous that my PD wouldn't be entirely correct as I had measured at home but they used the information I gave them and the glasses turned out perfectly. Very happy and will definitely be using this company again for any future glasses I need sorting.

I've just received my glasses after having new vari focal lenses inserted. They have a good line of vision and are very clear. I found the ordering very good online although I nearly made the mistake of ordering coloured lenses rather than polarised. Allan at Glasses Outlet (GO) asked me to confirm this and so rectified my error. Sometimes the wording is confusing in the description of lenses and the various types. (Note to self to research wording more) GO kept me up to date in how the order was going although I had to ask whether my glasses had arrived as I was slightly on edge ordering on-line. These glasses have come in at under half price than the high street so don't get that ripped off feeling. I'll definitely use GO again. Cheers.

Sent in my glasses for a lens replacement for updated prescription. When they were sent back, the arms had been bent outwards, to the point they are now falling off my face. When tried to contact them about this they became argumentative. Very unprofessional.

**UPDATE** in reply to latest reply from the shop. The glasses did not require "adjustment" before you got your hands on them. And I requested a charge back as your customer service was not helpful and became argumentative with me on WhatsApp.

Amazing!
Although this is my second review. Where is my first one?
A perfect service from beginning to end.
Will definitely use again and recommend to anyone.
Thank you.

Glasses outlet provide exceptional service and I am delighted with the quality of my new lenses. They were ready very quickly and the team bent over backwards to resolve my query at purchase. Highly recommended.

Great communication from Allan. Explained everything clearly with prompt responses.

I was nervous to have prescription lenses put in my Tiffany sunglasses but took the plunge …. I received the glasses today and they are absolutely perfect. I am utterly delighted with them. Beautiful job. Great communication throughout. Can’t recommend these guys enough. Thank you so much

My hubby wanted his very expensive Ralph Lauren Glass's (not sunglasses) to be used again - his eyes had altered slightly - BUT - & here comes the but - on the High Street a private optician said they couldn't use the R Laurens & would cost about £600 for new lenses & new frames - absolute madness - So he went to Specsavers - & they quoted about £450 - absolute madness again - they were v reluctant to use the R Laurens or any old frames - even if they were impeccable - in case the frames broke - its a optician SCAM - they say that so U only buy THEIR FRAMES - so I did a bit of Googling & saw very good reviews for Glasses Outlet - well folks do not be afraid of ordering lenses in frames EVER AGAIN- they promptly answered the phone straight away for some enquiries my hubby wanted - & sent off the R Laurens in a small box tracked of course - paid a very very low amount compared to the Scam opticians on the H S - v / focals was about £110/120 - so way lower - sent & received back in 7 day's - & Glasses returned in perfect condition with perfect lenses - 1000% recommended - 1st class service - ( p.s it begs to ask - if this brilliant company can DO IT - then why not high street opticians)! - because they only wanna make themselves richer & & U POORER....

Absolutely brilliant service. Back within just over a week. Very pleased with the glasses. Will definitely use again and happy to recommend

Easy to use service. Very pleased with the results, especially as they have saved me a lot of money by not having to replace frames I was happy with.

Absolutely thrilled with my new varifocal specs.
Great service.