Globalflightcatchers Reviews 

On July 11th 2025, I purchased two KLM plane tickets for a return flight from Los Angeles in January 2026. They were advertised at a very good price - hence the purchase. I paid at the point of booking and received confirmation, advising me that I would receive my e-tickets within 24 hours. As it was a Friday, I did not expect that commitment to be achieved, but did expect the tickets to be in my in-box on Monday.
Monday came and went - no tickets. Tuesday I phoned. "There's a delay with KLM as the booking is so far ahead. You'll have the tickets within 24 hours" (That would actually make it 120 hours since I booked and paid). Nobody from the Company ever phoned ME - I had to phone every day. 5 days, 5 phonecalls, 5 promises made ("You'll have them tomorrow") and never met.
On Friday 18th, my last phonecall, I found out the truth. GFC did not have the tickets to sell me. GFC having 'sold' tickets to me at the amazing price, KLM refused to accept the GFC booking (their own website was selling at +£200 for each ticket).
So GFC were actually selling a product they didn't have, (I believe that is Illegal?). It was extremely frustrating and immensely disappointing.
Customer Service was dreadful. Every promise made was broken. Each time I as promised my tickets 'in 24 hours', that was a lie.

I read GFC's reviews before I used them and was reassured by their excellence. I am content that so many previous clients had received what they have sought.

I hope that my very poor experience is simply a "one-off" but I would warn future customers to ensure that the product you are buying actually exists before you pay for it and are ultimately disappointed.

I had a great experience with GLOBALFLIGHTCATCHERS. Their team was professional, very responsive, and incredibly helpful throughout the entire booking process. They found me a great deal and made everything so easy and stress-free. We booked our initial flight but because the tickets had run out (we booked after 12), they changed our ticket for us easily and free of charge. Highly recommended for anyone looking for reliable travel services!

I previously wrote a review for Globalflightcatchers in which I gave a Three Star Review. I can't edit the previous review as I have tried. I have spoken to a member of staff and they have explained what happened. I have agreed to give them a 4star review but advised them they need to keep customers informed.

Received my tickets quite quickly at a good price

We upgraded Economy Classic to Economy Delight. Up until this point I would of give five out of five. However since the upgrade on 21.07.25 it has taken five days and numerous calls to gain E-Tickets and confirmation. I would also say the representatives from the company has always been polite and courteous.

great service

Easy procedure with immediate confirmation number sent via email. You then enter this number on the specific airlines your flying with to obtain the tickets. I was initially sceptical as to wether this was a genuine booking agency but as per the above all was good, quick and hassle free

Thanks, they are very nice.

Transaction and price very good but didn’t appreciate being chased by phone on numerous occasions to complete a review!

Favourable price and good customer care service

The company is an excellent place to do your booking either for holiday or business trips.
The company staff are always helpful and all very friendly and happy to assist.

Great travel agent. Booked an initial flight for November but had to change the date. George was extremely helpful with this process. Thank you once again

Very kind patient professional staff !
I enjoyed working with them.

Got all the confirmations in time. Could see my flight's details on my flight app using the confirmation code.
Happy with the service.

Communication is slow and can be frustrating at times. Sometimes comes across as rude. That’s all. Otherwise they were helpful.

Hi I have just booked a flight with Globalflightscentre and I cannot thank this company enough.The staff was very pleasant and took all the stress of me by doing everything for me.It was all done professionally and made sure that everything what I wanted was correct by reading the booking back to me.I will recommend this company and a big thank you again to Chris and all the staff

the company is ok just a bit slow but generally good to deal with

Our family received excellent support from the Globalflightcatchers Team, not only with the original booking, but later with some unforeseen and urgent changes to the travel itinerary. The Team were easily accessed by both telephone and email and provided us with good communication and concerned assistance at a difficult time.

Global flight catchers helped me find a really good for a price in my budget with a premium airline, super grateful for them and the way they do things.

I initially had some doubts, but this is indeed a legitimate flight agency. Thank you for your service.