I bought an Autel scanner. I was skeptical with a discounted price, but it was perfect. My order was backordered so delivery took a little while. Great experience overall.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
It was a very long wait to receive the product, however, at least there were updates on the delays. Order was placed in February and received in May. I have had no negative feedback from my requestor,... Toon meer
Bedrijf heeft geantwoord
I was very pleased with my purchase at GTS. The price was great and the processing was easy and fast. The calipers are great and of excellent quality, I can already tell they are much more precise tha... Toon meer
Bedrijf heeft geantwoord
I ordered and paid for this device in December 2025 under the pretense that the lead-time was 3 weeks. We didn't receive the device until May 2025. That's way more than 3 weeks. The communication... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2004, Global Test Supply is a world-class provider of instrumentation for test and measurement applications. Global Test Supply conveniently accepts orders both online and offline. Our in-house technical specialists help customers choose the most advanced equipment in the marketplace based on their needs, budget and application. Our technical sales team works hard to exceed customer expectations by providing a traditional brick and mortar sales experience on a web-based platform.
Contactgegevens
312 Raleigh Street, Suite 9, 28412, Wilmington, Verenigde Staten
- 1-888-610-7664
- sales@GlobalTestSupply.com
- globaltestsupply.com
4,1
Goed
945 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great 1st time customer experience
Great quality item, great competitive prices and fast shipping, all positives leading to a smooth shopping experience. I shopped around and I am glad I stopped at Global Test Supply. Thank you!
14 januari 2025
Antwoord van Global Test Supply
Thank you for the kind words, Rafael! We appreciate the support and we look forward to working with you again next time.
Antwoord van Global Test Supply
Wonderful news, Larry, thank you!
Antwoord van Global Test Supply
That's always great to hear! Thanks for the 5-stars.
A great products at A great price and…
A great products at A great price and quick turnaround .
14 januari 2025
Antwoord van Global Test Supply
Thank you so much, Will. We appreciate the kind words and the 5-star review.
Easily found what I needed
Easily found what I needed, pricing compatanle, fast shipping. Would shop with Global Test Supply again.
14 januari 2025
Antwoord van Global Test Supply
That's great to hear. We look forward to working with you again in the future!
Best price and fast shipping!
14 januari 2025
Antwoord van Global Test Supply
Thank you for taking the time to share your 5-star review, JS —we appreciate it!
The item i purchased wasn't immediately…
The item i purchased wasn't immediately available. They kept me in the loop until the issues was resolved and the item I ordered was shipped.
14 januari 2025
Antwoord van Global Test Supply
Thank you, Carlos, we enjoy hearing about your experience with us! We look forward to working with you again.
Comprehensive selection
Comprehensive selection, competent website, competitive prices, and reasonable delivery turnaround.
14 januari 2025
Antwoord van Global Test Supply
Thank you, Barry, for sharing your experience with us. We look forward to working with you again in the future.
Horrible customer service
(Update After speaking eith Shauna the manager she was apoplogized for the issues i had she was very nice and i feel this was an isolated incident. Update) If i could give them 0 stars i would i. I ordered some very expensive test tools for work and I need them in a timely fashion they said 2 to 3 weeks we'll after 3 weeks and no tools they said another 3 weeks. I told them I wanted to cancel my order and look for them somewhere else the guy on the line was very rude and said he could not cancel the order when. I asked to speak to a manager he said she was busy when I asked for her name she said she wouldn't talk to me. And he simply refused to cancel my order or let me speak to a manager.
8 januari 2025
Review zonder uitnodiging
Antwoord van Global Test Supply
Thank you for sharing your feedback, Arnulfo. We sincerely apologize for the delays and the way your concerns were handled. Your experience was not up to our standards, and we’ve promptly addressed this internally to ensure it does not happen again.
Your order has been canceled as requested, and we regret the inconvenience this has caused you. We value your feedback and hope to have the chance to serve you better in the future.
Great site and easy checkout process
All the right product information that I needed was available from the site. Global always has a huge selection that makes it easy for me to get everything from one vendor.
14 december 2024
Antwoord van Global Test Supply
Thank you for your 5-star review, Brian! We’re happy to hear that you found what you needed and appreciate our wide selection. Making your shopping experience seamless and convenient is a priority.
Antwoord van Global Test Supply
Wonderful! Thank you for sharing that with us. We look forward to working with you again in the future.
They had in stock the exact soldering…
They had in stock the exact soldering station I was looking for at a great price, and shipping was fast.
14 december 2024
Antwoord van Global Test Supply
We’re happy to hear we had exactly what you needed and that you’re enjoying our competitive prices, Jon!
Best price I’ve found!
Best price I’ve found!! Fast shipping, trusted merchant. It was so good, I’m thinking of ordering another. Thanks for a great experience!
14 december 2024
Antwoord van Global Test Supply
Thank you for your kind words, Roger. We are happy to hear you had a 5-star experience with us and we look forward to working with you again soon.
Dishonest customer service
I placed an order for a Fluke meter, cost was $500. So it came with free shipping. In the description it sounded like it came with a case. It did not. So I called customer service explained what happened and asked if I could place an order for a case and have the shipping waived. I was told to go ahead and place the order and they would waive the shipping. I have an email from the customer service rep to prove it. Once I placed the order I got nothing but the run around. So do not trust this company’s customer service reps once they have your money you will get no help!
14 december 2024
Antwoord van Global Test Supply
Thank you for sharing your experience, and we sincerely apologize for any confusion during your interaction with our team. Our customer service representative aimed to assist by submitting a request to management for the shipping fee to be waived, but we recognize this may not have been communicated as clearly as it should have been. In the end, the request was denied, however we understand the situation has been difficult for you.
Please know that we are committed to improving the clarity of our communication and processes to ensure a better experience in the future. If there’s anything further we can address, don’t hesitate to reach out directly—we are here to help.
Thank you for your understanding.
Not the company but the merchandise…
I'm going to put this down as a one-star review because it didn't give me the option to review the product or the company and I'm giving it a one-star because the product was absolutely garbage Chinese garbage. Every one of these timers are junk. This is the second one I've had within the last 2 years and a you're lucky if you get a year and a half out of them before they break
14 december 2024
Antwoord van Global Test Supply
Thank you for your feedback, Jeff. We’re sorry to hear about your experience with the product. While we don’t manufacture these items, we take product quality concerns seriously and would like to assist in resolving this issue. Please reach out to our customer service team so we can explore potential solutions, including possible warranty options or alternative products that may better meet your needs. Your satisfaction is important to us, and we appreciate the opportunity to help.
Antwoord van Global Test Supply
We appreciate that, JT. Thank you for shopping with us and for sharing your experience.
Antwoord van Global Test Supply
Thank you for your feedback, Timothy! We're happy we were able to assist you.
very satisfied with the quality and the…
very satisfied with the quality and the time it took to get what I paid for, your price was fare and I would recommend your services to all of Taft Electrics divisions
14 december 2024
Antwoord van Global Test Supply
Thank you for your fantastic feedback, Manuel! We're delighted to hear you're satisfied with the quality, timely delivery, and fair pricing. Your recommendation means a lot to us, and we look forward to working with you again!
Great source for Safety Equipment
The online ordering process was very easy. I was able to determine what products and accessories best fit my needs. The descriptions were very detailed and the additional documents were very helpful.
14 december 2024
Antwoord van Global Test Supply
Thank you for your kind review, Christopher! We're glad you found the online ordering process easy and our product details helpful. Your feedback means a lot, and we look forward to assisting you again!
Had the OEM part I needed and sent it…
Had the OEM part I needed and sent it quickly, enabled me to repair my device.
14 november 2024
Antwoord van Global Test Supply
That's great, Klaus. Happy we had the part you needed and it arrived quickly.
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