Glover & Howe Ltd Reviews 

228
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I really cannot speak highly enough of Samantha. Every single time we’ve spoken or interacted via email, I’ve been greeted by a calm and exemplary professional who is a wonderful employee and represen... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently arranged insurance through Glover and Howe Ltd and had a great experience. My main point of contact was Tinu Simeon, who was fantastic throughout. Friendly, helpful, and very clear with a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Setting up the policy was quick and straightforward. I’d done some internet searching on recommended bespoke photography equipment policies and in terms of internet word-of-mouth Glover & Howe came... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My first time using Glover and Howe. I had questions which were answered in full and carefully explained so that I understood fully. Recommendations were fair and suitable for my requirements so tha... Toon meer

Bedrijfsgegevens

  1. Geld en verzekeringen

Geschreven door het bedrijf

Glover & Howe have specialised in Photographic and Camera Equipment Insurance Cover for Professional Photographers, Semi Professional Photographers and Amateur Photographers for over 40 years, and we aim to deal with all our clients in a friendly and efficient manner. Our Photography Insurance cover is available whether working from home, in a studio, or within the specified territorial limits Type of equipment we cover – Any make or type of Photography, Camera or Associated Equipment specified and owned by you – we can also insure your Laptop, Computer, Digital Camera, Camcorder, Binoculars, Projectors, iPads etc. We can offer a variety of other services also such as Tradesman Liability, Catering Insurance, Marine Insurance etc.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

228 reviews

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3 sterren
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4,7

Alle reviews

(228)

20 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Thoroughly recommend

I have dealt with Glover and owe for a number of years and every time it has been a pleasure. They make things clear and simple and are extremely fast in responding. Thoroughly recommend

24 november 2021
Review zonder uitnodiging
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Antwoord van Glover & Howe Ltd

Thank you for this kind review! You are always a pleasure to talk to.

Beoordeeld met 5 van de 5 sterren

very reliable

very reliable, quick and efficient service

29 oktober 2021
Review zonder uitnodiging
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Antwoord van Glover & Howe Ltd

Thank you so much for this review!

Beoordeeld met 5 van de 5 sterren

Exceptional and personal customer service

I've been with Glover and Howe for around 8 years now as a professional photographer and recommend them to all of my colleagues. Key bits of feedback that I find valuable as a customer:

1. I love that I speak to the same small number of people each time I get in touch. It makes me feel like I'm getting a personal service from a small business and that I'm building friendly working relationships with the team there. Everyone I have spoken with is great.

2. I have never had any issues when I have needed to make a claim. They make it clear what the terms of the cover are and if a legitimate claim is made, they are quick and helpful which is so important as these are our work tools so a fast, stress free resolution is very appreciated.

3. They make it easy for me to customise my cover to specific work needs, especially with things like being able to extend cover to items kept in a car or camera truck overnight. These two additions are often things that will pique a photographer's interest when looking for insurers as it's not something that comes as standard with most and it makes our lives easier if we know we have the option of doing this.

14 oktober 2021
Review zonder uitnodiging
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Antwoord van Glover & Howe Ltd

Thank you so much for this kind review! We love offering a very personal service to all of you and always strive to help where we can.

Beoordeeld met 5 van de 5 sterren

Been with Glover & Howe for about ten…

Been with Glover & Howe for about ten years now for my professional camera cover. Have nothing but great things to say about them. I've had to claim before and they were nothing but incredible. Always a friendly person on the other end of the line too. Thanks!

30 september 2021
Review zonder uitnodiging
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Antwoord van Glover & Howe Ltd

Thank you for this review! Pleasure helping you over the years.

Beoordeeld met 5 van de 5 sterren

Excellent Service

I've been with Glover & Howe Photography Insurance for several years, and until recently never had to make a claim. On Monday I made a significant claim for a total loss incident which was handled very promptly and within 4 days I had funds in my account to purchase a replacement camera and lens with. Very fast service and couldn't be faulted. I would recommend them without hesitation.

24 september 2021
Review zonder uitnodiging
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Antwoord van Glover & Howe Ltd

Thank you for such a positive review! We are really happy that you are impressed with the service.

Beoordeeld met 5 van de 5 sterren

Experiences…

I have been using Glover & Howe for quite a few years now and have not had any reason to complain about their services.
They always seem helpful and have in the past offered good advice as to how to insure my Photographic Equipment.

13 september 2021
Review zonder uitnodiging
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Antwoord van Glover & Howe Ltd

Thank you so much for this kind review! We are really pleased that you are happy with the service.

Beoordeeld met 5 van de 5 sterren

Really great service and very friendly…

Really great service and very friendly staff. They have been insuring my camera equipment now for over 5 years. I have made claims and the procedure was fair and I was very happy with the level of service. A great company to have protecting your expensive kit should the worst happen.

1 september 2021
Review zonder uitnodiging
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Antwoord van Glover & Howe Ltd

Thank you so much for the review James and for your custom!

Beoordeeld met 5 van de 5 sterren

Friendly efficient service

Friendly efficient service. I completed an online quote for photographic equipment and Rachel rang me the next day to discuss. No pressure, friendly and helpful. 20% cheaper than my previous company.

24 augustus 2021
Review zonder uitnodiging
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Antwoord van Glover & Howe Ltd

Thank you so much for the lovely review and purchasing insurance from us!

Beoordeeld met 5 van de 5 sterren

Seamless contracting procedure

I have just taken out a policy to insure my amateur camera equipment. I talked to Amy and Rachel on the phone and they were both very informative and helpful.

4 augustus 2021
Review zonder uitnodiging
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Antwoord van Glover & Howe Ltd

Thank you so much for this review!

Beoordeeld met 5 van de 5 sterren

A very well prepared quote

A very well prepared quote, tailored to my needs, and all details looked at meticulously. Very professional staff who understood my needs and new the product inside out.
A nice easy policy to understand and very well explained. Very much recommend.

28 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Above and beyond!

I have used Glover and Howe Ltd for a number of years now and I've always received great service, but when Covid hit and like many my business went into a forced shut down, everyone I spoke to at Glover and Howe were so very supportive and helpful, they even got me a reduced policy while all the madness was going on. I am grateful that I have now been able to renew my policy and Rachel was so helpful, wouldn't take the praise either just replying with "It's just my job... Its what we do"
So it's going on here instead, as photographers most of us try to give the best customer service, it's great to get some back....
Thank you everyone at Glover and Howe Ltd.

28 mei 2021
Review zonder uitnodiging
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Antwoord van Glover & Howe Ltd

Thank you so much for this review!

Beoordeeld met 5 van de 5 sterren

Exceptional Glover & Howe…

I have been a client of Glover & Howe for very many years. They have always been incredibly friendly and totally professional. I have just renewed again today. Yes, I have found slightly lower prices but due to my complete confidence in Glover & Howe I choose to stay with them. They always have time for me if I call with any queries. Basically exceptional in every way. I have had a very small claim with them over the years and it was sorted very fast.

11 mei 2021
Review zonder uitnodiging
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Antwoord van Glover & Howe Ltd

Hi Paul,
Thank you very much for this review and for your custom!

Beoordeeld met 5 van de 5 sterren

Absolutely fabulous

Absolutely fabulous service. Rachel was fantastic, very friendly and helpful. Cannot fault them at all. Brilliant value for money, fast and easy to renew. Would highly recommend to everyone. Thank you

28 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good people to deal with

I am now retired but I still travel abroad for about 20 weeks pa Covid permitting taking photos. Unfortunately I had two claims last year due to gear being damaged in use. Normally, after some bad experiences else where, I am generally distrustful of insurers, but to my delight and pleasure, Glover and Howe dealt with both claims in a professional manner coming to a fair agreement. I cannot complain.
There are cheaper insurers elsewhere but before taking up their offers, check the reviews as I did. It's no good being cheap, if on a perfectly valid claim , one spends months and numerous emails and telephone calls fighting a claim. I like to deal with professionals I can trust. Hence why I continue to insure my precious camera gear with Glover & Howe.

30 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Company!

I'm only small fry in the camera equipment fraternity but G&H have always looked after me perfectly, with friendly courtesy over 25 years and more. When I've needed help and replacements they've come up trumps. When I down-scaled to more Am. than Pro-Am they gave supportive advice. A great Company!

25 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect business partner

As a professional photographer I have used Glover & Howe for my insurance needs for over the last 20 years. I have always found them very helpful with my business. I would recommend them to all other photographers, which I have on numerous occasions, for their equipment insurance, as well as other needs, such as public liability and professional indemnity. Always polite and professional. Will not go anywhere else.

1 februari 2021
Review zonder uitnodiging

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