Have been trying to return the wave boost brush the day after I brought it. They got back to me saying they would only send a returns label after I submitted photos of the box, the item and a video of... Toon meer
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Lees wat reviewers zeggen
This is the 4th product I’ve purchased from this company. They deliver fast and the quality is exceptional. Just ordered 2 of the hair dryers for gifts as I love mine so much! It’s fast and lightweigh... Toon meer
Bedrijf heeft geantwoord
For a busy short haired gal, this styling tool has been a godsend! It has replaced my expensive straightener to create beautiful everyday style. Light weight, fast heating no stress adition to my beau... Toon meer
Bedrijf heeft geantwoord
Glowcept is a reliable brand. They make hair styling products which are effective and efficient. I like and use frequently their compact and portable hair straightener brush. The company are innovativ... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Glowcept is a beauty and wellness brand dedicated to creating simple, effective solutions for real people. From innovative hair styling tools to targeted skincare products, our mission is to make daily routines easier, healthier, and more enjoyable. Every product is designed with comfort, performance, and self-confidence in mind — whether you're at home or on the go. Trusted by thousands worldwide, Glowcept helps you feel your best, with less effort and more results.
Contactgegevens
Verenigd Koninkrijk
- support@glowcept.com
- glowcept.com
3,8
Goed
120 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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I love this brush 😍
I love this brush 😍
Styling my short hair is quick and easy.
It adds volume to longer layers and movement to my side fringe.
Being cordless, I can take it anywhere — and it even charges in the car.
23 oktober 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Anabel,
Thank you so much for sharing your experience! We’re so happy to hear how much you love your Glow Wave™ and that it’s making styling your short hair quick and effortless. The extra volume and movement you mentioned are exactly what we aimed to create — and we love that you’re enjoying the cordless freedom too!
Wishing you many more flawless hair days wherever you go 💛
Warm regards,
The Glowcept Team
Adoro questa spazzola
Adoro questa spazzola ! Piccola e maneggevole ! Da portare sempre con sé ovunque, anche in viaggio! Mi è piaciuto il fatto che si scalda in pochissimo tempo, arrivando fino alla temperatura di 200° ! Così in un attimo sono pronta per sistemare i miei capelli, anche quando sono di fretta
29 oktober 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Antonella,
Thank you so much for your lovely review! We’re thrilled to hear how much you adore your Glow Wave™ and that its compact, travel-friendly design fits perfectly into your routine. We’re glad you appreciate how quickly it heats up — it’s made to help you style and go in no time!
Wishing you many great hair days, even on the busiest mornings 💛
Warm regards,
The Glowcept Team
Glow wave
I got the glow wave and it’s perfect for my short hair. I’m not someone who spends a lot of time on my hair because I’m impatient but this was so quick and gave me the look I wanted in under 5 minutes.
29 oktober 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Laine,
Thank you so much for your wonderful review! We’re so happy to hear that the Glow Wave™ is the perfect match for your short hair — and that it helps you get your look in under 5 minutes! It’s designed exactly for women who want beautiful results without spending too much time styling.
Enjoy your quick and effortless hair days! 💛
Warm regards,
The Glowcept Team
Easy and quick hair tool
Such an easy, quick and convenient hair tool. It was fantastic while travelling in the summer as my hair gets frizzy in the heat, but this tool sorted it quickly. Still use it now when I’m rushing somewhere and need my hair to look good fast
28 oktober 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Jo,
Thank you so much for sharing your experience! We’re thrilled to hear how much you’ve enjoyed using your Glow Wave™ — both while travelling and at home. It’s wonderful to know it helped you tame frizz in the summer heat and still saves you time on busy days. That’s exactly what we designed it for — quick, effortless styling wherever you are!
Wishing you many more smooth and shiny hair days ahead 💛
Warm regards,
The Glowcept Team
Antwoord van Glowcept
Hi there,
Thank you so much for your kind words! We're thrilled to hear that you’re loving your product and that it’s helping your hair look fabulous. That’s exactly what we designed it for: Effortless styling and beautiful results every time.
We truly appreciate your support and are so glad to have you as part of the Glowcept community.
Warm regards,
Team Glowcept
This straighten comb is game changer
This straighten comb is game changer, my hair is shiny and straight only in 3 minutes
28 oktober 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Sasa,
Thank you so much for your wonderful review! We’re delighted to hear that you’re loving your Glow Wave™ and that it gives you shiny, straight hair in just 3 minutes — that’s exactly the effortless styling experience we designed it for. Your feedback truly means a lot to us.
Wishing you many more great hair days ahead!
Warm regards,
The Glowcept Team 💛
Love my Glowcept hair straightening brush
I love my Glowave hair straightening tool from Glowcept. I was on holidays in Thailand and found the tool so convenient. At the end of every day of high heat and humidity and sitting by a pool I used the Glowave tool to smooth and straighten my hair. Now I'm back home I still use it most days. It quickly heats up, needs charging after about every 2nd use. Because I have fine hair I find it best to hold sections of hair.
Such a convenient tool for everyday use and even fits in my handbag. If you have a fringe like me it's great for quickly smoothing out the kinks.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Margaret,
Thank you so much for taking the time to share such a thoughtful review! We’re delighted to hear that your Glow Wave™ was the perfect travel companion in Thailand — and that it’s now part of your everyday routine back home. It’s wonderful to know it helps you smooth your fringe and keep your hair sleek, even in heat and humidity. We really appreciate your detailed feedback about charging and use — it’s exactly what helps others understand how convenient it truly is!
Wishing you many more smooth, frizz-free days ahead 💛
Warm regards,
The Glowcept Team
The Glow Wave is really convenient and…
The Glow Wave is really convenient and great for travelling because of its small size. It heats up quickly and works nicely!
25 oktober 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Margaret,
Thank you so much for your thoughtful review! We’re so happy to hear how much you’ve enjoyed using your Glow Wave — from sunny Thailand to your everyday routine at home. It’s wonderful to know it’s keeping your hair smooth and styled even in the heat and humidity.
We designed it exactly for that kind of effortless convenience — quick touch-ups, easy travel, and salon-smooth results anywhere. Your feedback truly means a lot to us, and we’re so glad it’s become part of your daily routine.
Warm regards,
Team Glowcept
Busy Short Haired Gal
For a busy short haired gal, this styling tool has been a godsend! It has replaced my expensive straightener to create beautiful everyday style. Light weight, fast heating no stress adition to my beauty routine. Thank you Glowcept!
21 oktober 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Nella,
Thank you so much for sharing your experience! We’re thrilled to hear that The Glow Wave has become such a helpful part of your daily routine. It was designed exactly for women like you — busy, short-haired, and wanting effortless, salon-quality results without the hassle.
We’re so glad it’s replaced your straightener and made styling quicker and easier. Thank you for being part of the Glowcept community!
Warm regards,
Team Glowcept
Such a clever tool
Such a clever tool, especially as a marketing girl who runs from meetings to meetings it’s great to pop in my bag and fix my hair in between.
13 oktober 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Emma,
Thank you so much for your lovely review! We’re thrilled to hear that the Glow Wave™ fits perfectly into your busy lifestyle — it really was made for women on the go. Being able to freshen up between meetings and always feel polished is exactly what we had in mind when designing it.
Wishing you smooth, confident hair days wherever work takes you 💛
Warm regards,
The Glowcept Team
Good item and handy for travelling
Good item and handy for travelling. I would use it personally for when I’m camping and use it as a quick hair touch up. Postage took a little while but, item was fine when it arrived.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Jess,
Thank you for your lovely review! We’re so glad to hear that you’re enjoying your Glowcept product and that it’s been a handy companion for travel and camping. It’s designed exactly for quick, effortless touch-ups on the go, so we’re thrilled it’s working well for you.
We appreciate your patience with the delivery and your kind feedback — it really means a lot to us!
Warm regards,
Team Glowcept
The Chinese are getting really good with websites that sell cheap products with Lies
Yet another company which has an impressive website but turns out to be Chinese. I ordered the the 5 in 1 styler took a while to arrive came in a broken box and is a really cheap plastic Item, their web site doesn't show that. The hairdryer got really hot when I tried it and therefore I considered a hairdryer you can't hold not a good idea, so I asked for a refund. Much back and forth emails but turns out to get a refund you have to send it back to China, at your cost, they inspect then issue a refund - but as "they understand" this is difficult to do they offered instead to credit my account. This I accepted, though by this time dubious about getting anything else.
Anyway, with the store credit I ordered some heating irons, as there was nothing else I wanted. When they came they were packed in a plain box with Chinese writing all over it and with an adaptor to use in the UK. Nothing like the ones on the website. There were no instructions but eventually I got them to switch on - The cheap (Chinese) adaptor they had sent couldn't hold the plug and kept falling out, so I used one of my own. However, when switched on they don't heat up enough to straighten hair. So I emailed their support services, as the product is clearly not fit for purpose. I received an answer by some sort of AI Bot I think, pretending to be a person, but using exactly the same words and phrases as before, who offered to reissue 'some' store credit for this item. I dont want store credit. There is nothing else I want to take a risk on. So I insisted that they refund.
They want everything sending back to China, including the original purchase, at my cost, with a warning on risks I take of transit problems, then they will inspect the goods and decide what to do. Think I've thrown enough good money at this so decided I will just take the hit. However, their latest email is quite aggressive and dismissive and they insist they have done all they can and imply it is my fault.
It's another Chinese scam website hard to detect, really well put together but every statement on it is a lie, and these people have to be stopped.
STAY AWAY IF YOU HAVEN'T ALREADY BOUGHT FROM THEM
27 oktober 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Jan,
We’re truly sorry to read your review and completely understand your frustration — but we want to clarify that Glowcept is not a Chinese company. We’re an independent beauty brand with a global customer base, and all our logistics and customer service are managed transparently through our own platform.
While some of our fulfillment partners are located overseas, every order is processed through our verified system and tracked from dispatch to delivery. We never hide this information — shipping times and policies are clearly stated on our website.
As for your experience, it sounds like your item may have been damaged in transit, which is absolutely not the standard we aim for. In such cases, we always offer free replacements or full refunds once the return is processed, as part of our 30-day satisfaction policy. We’ve reviewed your case internally and can confirm our support team has already been in touch to help resolve this.
Please contact us again at support@glowcept.com
, and we’ll make sure this is handled properly. We take genuine customer concerns seriously and want to ensure you’re looked after.
Warm regards,
Team Glowcept
Glow wave
Mi sto trovando bene con la spazzola riscaldante Glow Wave di Glowcept
Io ho i capelli corti a caschetto, un long bob e viaggio spesso per lavoro quindi questa spazzola ha sostituito in pieno la mia piastra Non ha bisogno di prese elettriche, non ha bisogno di spine
Basta ricaricarla casa e poi la porto sempre con me
Non mi brucio perche è stata studiata appositamente per non bruciare la cute Prodotto super approvato!
27 oktober 2025
Review zonder uitnodiging
Antwoord van Glowcept
ChatGPT zei:
Hi Cinzia,
Thank you so much for your wonderful review! We’re delighted to hear how much you’re enjoying your Glow Wave. It’s amazing to know it’s replaced your straightener and fits perfectly into your travel routine — that’s exactly what we designed it for.
We’re so glad you love how safe and easy it is to use, especially with short hair, and that it keeps your hair smooth wherever you go. Thank you for trusting Glowcept and for sharing your experience!
Warm regards,
Team Glowcept
What a great little gadget, love it.
What a great little gadget. Compact, rechargeable, portable, throw it into your handbag, glove box, use it on the plane or train. Heats up quickly and has a ceramic coated plate on the brush.
I have a lot of hair, coarse hair and it works very well, straightening my hair and styling it.
27 oktober 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Emma,
Thank you for your lovely review! We’re so happy to hear that The Glow Wave fits perfectly into your busy lifestyle. It was created with exactly this in mind — effortless, quick touch-ups for women on the go who still want their hair to look polished between meetings.
We’re thrilled it’s become your go-to styling essential and appreciate you sharing your experience!
Warm regards,
Team Glowcept
The Glow Wave is a fantastic hair tool
The Glow Wave is a fantastic tool, perfect for taking on holiday and to work due to it's compact size and being cordless. Really easy to use and lightweight. Great customer service too.
30 september 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Emma,
Thank you so much for your wonderful review! We’re delighted to hear that you’re loving The Glow Wave and finding it so convenient for both travel and work. Its compact, cordless design was made exactly for that — effortless styling wherever you are.
We’re also thrilled to hear your kind words about our customer service. We truly appreciate your support and are so happy to have you as part of the Glowcept community.
Warm regards,
Team Glowcept
I have to say I am a can't be bothered…
I have to say I am a can't be bothered with hair sort of girl as I just haven't the time! So when I heard about these portable brush, I thought I would try it. Absolutely amazing! Heated up so quickly and styled my hair beautifully. If you need a quick and effective brush! Go grab yours! Did I mention light weight? Sometimes I just stick it in my bag to freshen up when out! Highly recommend xx
25 augustus 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Gabriella,
Thank you so much for your amazing review! We’re thrilled to hear that The Glow Wave has made styling quick and effortless for you, that’s exactly what we designed it for. Fast heat-up, lightweight design, and easy touch-ups on the go make it perfect for busy days and freshening up anywhere.
We really appreciate your recommendation and love that it’s become part of your everyday routine.
Warm regards,
Team Glowcept
Great tools for using on myself
Great tools for using on myself, something that adds mobility and flexibility to my hair routine
18 augustus 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Tatiana,
Thank you for your kind words. We’re so glad to hear that you’re enjoying your Glowcept tools and that they’ve added flexibility and ease to your hair routine. That’s exactly what we aim for, effortless styling that fits seamlessly into your day.
Warm regards,
Team Glowcept
So lightweight portable
So lightweight portable. Great for touching up on the go .
26 oktober 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Julie!
Thank you so much, we’re delighted to hear that you’re enjoying how lightweight and portable our products are. They're designed exactly for that; quick, effortless touch-ups wherever you are. We really appreciate your feedback and are so glad it’s become part of your on-the-go routine.
Warm regards,
Team Glowcept
Rubbish
Rubbish product they guarantee 30 day refund if you are lucky
It doesn’t keep its charge at all
Please don’t use this company
25 oktober 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Karen,
We’re very sorry to hear about your experience and completely understand your frustration. Please rest assured that we always honour our 30-day satisfaction guarantee, and our team is happy to assist with a free replacement or refund if your item isn’t working as expected.
A short battery life isn’t normal for our products, so it sounds like you may have received a faulty unit. Our support team has already been notified and will reach out to help you directly. You can contact us anytime at [support@glowcept.com](mailto:support@glowcept.com) for a quick resolution.
We truly appreciate your feedback and the opportunity to make this right for you.
Warm regards,
Team Glowcept
Item easy to use
Item easy to use, long lasting battery very good price
9 oktober 2025
Review zonder uitnodiging
Antwoord van Glowcept
Hi Jeanette!
Thank you so much for your feedback. We’re thrilled to hear that you’re enjoying how easy our product is to use and that the long-lasting battery and price have met your expectations. It’s great to know it’s delivering the convenience and value we designed it for.
Warm regards,
Team Glowcept
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