Goflyfirst Reviews 174

I recently had the pleasure of purchasing an airline ticket through Neil, and I can't express enough gratitude for the exceptional service he provided. From start to finish, Neil demonstrated unparalleled professionalism, patience, and dedication in ensuring a smooth transaction despite encountering several unexpected hiccups along the way.

What sets Neil apart is his unwavering commitment to customer satisfaction. Despite the challenges we faced during the purchasing process, Neil remained calm, composed, and incredibly patient, going above and beyond to address each issue promptly and efficiently. His attention to detail and willingness to assist every step of the way were truly remarkable.

In an industry where customer service can often be lacking, Neil's exemplary performance shines brightly. His genuine care for his customers is evident in every interaction, making the entire experience not only stress-free but also enjoyable.

Without a doubt, Neil has earned my trust and loyalty, and I will not hesitate to seek out his expertise for all my future airline ticket purchases. If you're looking for a seamless and hassle-free booking experience, look no further than Neil. Thank you for your outstanding service!

Before calling Go Fly First, do your research so you are ready to book as soon as
they send you amazingly priced business & First-Class options.

My family worked with Neil on a trip to Europe. Neil was very responsive, and found us several incredibly priced options. In fact, Neil’s quotes for business class beat what I was finding online for premium economy.

We were super impressed and will use them again (hopefully soon).

First time use Goflyfirst, Neil Cruz, was very professional and helped me through the entire process. He gave us multiple choices for travel and awesome pricing. He followed up on every email to be sure I understood what to do! I will use him for my next booking for sure.

great price, great representative. Neil was very proactive and got us a great price.

Neil Cruz helped me ticket a fairly complicated multi-city trip to Spain and South Africa. Neil was very helpful, professional, and friendly throughout the process. He communicated clearly and frequently and kept me apprized of the progress along the way. It was definitely a 5-star experience.

Your employee Neil Cruz did an excellent job in keeping us informed and in assisting my wife and me in getting us booked into our flights. He is definitely a valuable employee for your company. Robert E. Stephens

I thought that this agency was too good to be true but they found flights a couple hundred dollars cheaper than I could find online myself. We flew Icelandair from Minneapolis to London and back. On the way back, Heathrow aviation system went down for a few hours causing us to miss the connecting flight from Iceland to Minneapolis but we were promptly picked up by a coach bus and stayed in a 5 star hotel for the night that had a hot tub outside our room, northern lights dimmers, Apple TV, remote control blinds and heated toilet. Bed was amazing! Food was gourmet. Neil called me to make sure we got our flight back sorted out. I didn’t buy separate travel insurance so I am so grateful everything worked out. I would book with Neil again.

Neil Cruz was excellent through the whole process

The agent I worked with (Neil) was right on top of the Job immediately. I expressed my needs and within less than 30 minutes he found me a great fare and great flight times. His follow thru was excellent. A+ for effort snd efficiency.

Neal Cruz was a pleasure to work with. Very diligent and professional. Neal looked at numerous options to help us plan our business class travel to Athens.

This was an amazing experience and I can’t thank Tim enough for making things so simple. Tim found the flight options and I booked the tickets and within minutes I had my tickets and seat assignments. Half the price of the airlines advertised first class seats. I will be booking all my international flights with Tim.

Neil Cruz was/is my Goflyfirst contact. This guy is professional! It was a process! I hesitated the first time we talked and when we spoke the next day the airfare had gone up 3K! Don't hesitate to book ASAP! Neil worked hard to meet my expectations of date & price. Neil is your man when it comes to first class travel & service!

Neil Cruz at GoFly has given me wonderful, fast service and helped me save a lot of money! I booked with him last year and I’ve just booked with Neil again this year! He is the best! I highly recommend him!
5 Stars!!

Such a great company! Flew FIRST CLASS TO SCOTLAND and Percy helped us all the way there and home again. I never felt afraid or abandoned and he gave us so many choices and told us what to how to look for lounges along the way!! Thank you Percy!!

Marshall was fabulous! Understood my requests, handled all quickly...

Neil Cruz was very responsive to all of our emails, calls & texts. He gave us multiple choices for travel and awesome pricing.

My contact, Neil Cruz, was very professional and helped me through the entire process. He followed up on every email to be sure I understood what to do! He is a five star agent….
Ron Weber

Neil Cruz went above and beyond getting us the perfect flights from Los Angeles to London! I attempted to do it on my own, only to find business seats on a direct flight were going at a premium. I contacted Neil and within 24 hours he found us 4 tickets and the price was 40% less than what I was looking at - more money to spend in Europe! I am so thankful I reached out. Neil is so responsive and helpful! Will definitely use again and again!

Zoey made the process so easy. She was very responsive, thorough and efficient. I would highly recommend working with Zoey. She's the best.

British Airways canceled my flight 30 hours before I was ready to leave for London. I went online and found go fly first and filled out the form. 15 minutes later Percy Anderson from the company called and within 15 minutes of that he had me three quotes that were actually less money than my original ticket. After I got home he checked in to make sure everything went as I expected. I highly recommend then and will use them again.