Goflyfirst Reviews 174

Way overdue. Marshall arranged our flights to and from Italy. There was a snag with one of our flights being canceled, and he was readily available to help us, despite the time difference. Will definitely use them again. thanks

Percy was really helpful in finding the most suitable
flight date/times at the best price.
He was also very efficient, thank you.

We are so very grateful from the first moment we contacted Go Fly First; to receiving a text, a call, and an email from Neil Cruz; for the in-depth research Neil did to satisfactorily obtain a perfect itinerary for our first class flights to and from Hawaii. The outstanding trait Neil has is to thoroughly ask questions and to listen to the answers, to ensure he and his team provide the best possible scenarios for our consideration and purchase. He didn't second-us; his knowledge and experience proves his competence and professionalism. We will contact Neil again for our transatlantic travel plans.

I told Percy what dates I wanted to go to the UK and return and he provided me with five alternative flights, and I booked the one i wanted at the price i wanted and then paid using my credit card and it all took about half an hour. Perfect. Then on the day of my flights he asked if I wanted him to check me in, yes please. awsome

Marshall, the agent that looked after me, was superb. Not only did he get back to me by return after every e-mail exchange, but I am in Thailand so bear the huge time difference involved. Not only that but it was over a weekend. Dedication to duty which I love.

It is so easy to work with Marshall Grey... he instinctively understands my needs and is able to provide the services that work for us.
Will continue contact him for all future overseas travels.
Thank you Marshall.
Anat Unruh/Guy Rowely

Ivan Cole has booked us two trips to Thailand. He was easy to work with. I would highly recommend him.

Representative Ivan Cole was very responsive and prompt regarding our ticketing request. He presented several options and researched all of the possibilities that we requested. He found us great business class seats on the route we requested, the airline we wanted, at the times that were best for our trip — all at a great price. We are grateful for Ivan’s service.

The vacation I chose was a difficult air-fare journey.
Marshall Grey was extremely helpful and patience
I gave him quite a challenge. I'm very pleased and will use him again

Extremely professional and amazingly helpful. Very prompt contacting me and found a great flight deal Highly recommended

Neil is very patient assisting almost losing my flight
Try as much approach
It seems I am ignoring
But he is always there for me
Will your agency from now on all the time

flights were OK but you got poor seats which made for very uncomfortable flying.

Neil was the most patient person when working on tickets for us. I was totally frustrated with the process but his calmness and tenacity made the search for the best connections so much easier.

Percy and the Go Fly First Team Thank you..
I have not used your company before and rest assured I have found a new agent I intend to use on a regular basis for my International Business Flights.
Very prompt professional and personalised..
I have used many Business/First flight companies and this has been my best experience hands down.

Neil Cruz was amazing and patient as I was trying to get the best itinerary and cost for my trip to Hawaii.

Neil was incredibly patient with multiple changes requested from our end, stayed up late to ensure my booking was completed smoothly. By far the best price for a first class flight transatlantic.

Neil has been Super helpful even after multiple changes and delays and also amazing prices first class for half the price of business!

There follow up was immediate, they made promises and delivered on everyone . It was a true pleasure dealing with there hole team . Thank you Eddie , Neil and the whole team .

I was tasked with getting tickets from Boston to Paris and back—not only for my spouse and me, but also for the couple traveling with us. We were not easy clients with whom even a seasoned travel expert might deal: our dates were not flexible; although we were flying business class, the other couple traveling with wanted to fly economy; and I chose to do this on New Year’s day. Would anyone even be at Go Fly First working on this day? Fortunately for us, Percy Anderson was there to help me. He was lovely: patient, resourceful, and perhaps most of all, he listened carefully to understand what we wanted. Despite the three hour time difference, Percy stayed with me on this all afternoon and into the next morning. It was a bit like herding cats to get the 4 of us to agree on various decisions. Again, Percy patiently rolled with the punches (changes to our original plans). He was knowledgeable, quick with changes, and clear in his directions to me. He also took very good care of our friends who were flying economy. I had talked to another broker who said they only booked business or first. In sum, I would recommend Goflyfirst in a heartbeat, and I cannot recommend Percy Alexander strongly enough. He is a jewel.