Good Chop Reviews 

6.427
•
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have had absolutely no problem with Good Chop!! Their meats come rock hard frozen so there is no fear off contamination. Packaging is completely recyclable. I am fond of ribeye steaks so will be ord... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Unreliable deliveries and no refunds. They don’t follow the schedule in your plan. I received nothing for four months, then in October I was suddenly billed with no notice and the order shipped to my... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So far out of two shipments we’ve only had one prime rib steak we felt wasn’t tasty, but this may be due to user cooking error. We are extremely satisfied with the service, ease of ordering and willin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love the different cuts of meat you can select. The ordering process is easy and concise. The transparency of what is grass fed is a nice touch. Everything I have tried from our first box was noticabl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vleesproductleverancier
  2. ook in
  3. Slagerij

Geschreven door het bedrijf

American Meat & Seafood — responsibly raised, sustainably sourced. No antibiotics or added hormones, ever.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(6.427)

1.737 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

I have enjoyed the ground beef and the…

I have enjoyed the ground beef and the chicken but two packages of the ground turkey had a funny smell and after cooking both packages on two different nights and tasting a small amount, I was not comfortable eating it so it was discarded. I thawed both of them properly.

10 oktober 2026
Logo Good Chop

Antwoord van Good Chop

Hi Gay,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the ground turkey having an off odor and taste, despite being properly thawed, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!

Warm regards,

The Good Chop Team

Beoordeeld met 3 van de 5 sterren

Delivery is below quality

Delivery is below quality. I have had to toss meat out- which Good Chop has replaced. I know some things are beyond our control. However, a second box had some thawing but because it was fully thawed I decided to keep it.
Upon thawing later to cook it smelled funny. It was a filet minion I cooked it. It was bad- it tasted bad- I couldn’t eat it and had to throw it out. That’s twice now. I cannot recommend to others

2 augustus 2026
Logo Good Chop

Antwoord van Good Chop

Hi Ruth,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with receiving items that thawed during transit and did not arrive in proper condition, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

Everything was delivered promptly and…

Everything was delivered promptly and still frozen. The quality is great and the convenience can’t be beat.

19 juli 2026
Logo Good Chop

Antwoord van Good Chop

Hi Randall,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the prompt delivery, items staying perfectly frozen, top quality, and unmatched convenience. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Good Chop Team

Beoordeeld met 1 van de 5 sterren

Dishonest business practices about…

Dishonest business practices about promotions, wrong orders, and terrible communication. If the product was great I could forgive some of that but many of the cuts have been unusable.

10 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great tasting meat!

Great tasting meat!

13 september 2026
Logo Good Chop

Antwoord van Good Chop

Hi Gail,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the great tasting meat. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Good Chop Team

Beoordeeld met 3 van de 5 sterren

Ok meat not the best.

Pork chop meat was a little tough sausages are good. Shrimp were good. Have not cooked the pork roast yet.

22 september 2026
Logo Good Chop

Antwoord van Good Chop

Hi Roxanne,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the toughness of the pork chops, despite the sausages and shrimp turning out well, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!

Warm regards,

The Good Chop Team

Beoordeeld met 3 van de 5 sterren

I haven’t got my shipment yet this…

I haven’t got my shipment yet this month but last time I got wasn’t great delivery. By the time it was delivered the dry ice was completely gone. Some of the meat had started to defrost

20 juli 2026
Logo Good Chop

Antwoord van Good Chop

Hi Dotty,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with orders arriving partially thawed due to melted dry ice, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!

Warm regards,

The Good Chop Team

Beoordeeld met 4 van de 5 sterren

I kept getting delays of when my order…

I kept getting delays of when my order would be delivered. The times spanned from 1:00 pm or so and the box was delivered at approximately 9:00 pm. By that time the ice packs had melted and thank goodness the meat and seafood did not defrost much. They also put the box at front door and my instructions asked to place box on side gate by garage.

20 juli 2026
Logo Good Chop

Antwoord van Good Chop

Hi Robin, 

Thank you for taking the time to share your feedback with us and the community. We are glad to hear that your meat and seafood remained safely frozen, but we are truly sorry for the frustrating delivery delays and that our driver missed your placement instructions by leaving the box at the front door rather than the side gate. We deeply regret the inconvenience this caused, and your feedback is invaluable in helping our team improve both our delivery timing and service care moving forward.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

Easy ordering and quality meat

Easy ordering and quality meat. The food was well packed and shipped. I will definitely be ordering again.

27 juli 2026
Logo Good Chop

Antwoord van Good Chop

Hi Sarah,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the easy ordering, high-quality meat, and well-packed, timely shipping. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

The quality of product

The quality of product

14 juli 2026
Logo Good Chop

Antwoord van Good Chop

Hi Customer,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,
The GoodChop Team

Beoordeeld met 5 van de 5 sterren

Great high quality food

Great high quality food. Loving everything

13 september 2026
Logo Good Chop

Antwoord van Good Chop

Hi Kimberly,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 1 van de 5 sterren

DONT DEAL WITH THIS COMPANY

I wouldnt even give them one star but I couldn’t continue so that’s why I gave them one . I started their so called blackstone grille program in June , got my first delivery June 8th for the amount of 128.99 in that month they tried to charge me twice and I checked my bank statement and called them , they took one charge off, my next shipment came July 6th for 148.99 then 4 days later I see a credit on my acct for 9.99 didn’t then know what that was for . Then August shipment arrived after 8:45 pm outside the delivery window , and was completely thawed , contacted them immediately and was told that I won’t be charged for that and to throw it away. Sept 5th was charged 158.99 and then on sept 10th I got a credit for 9.99 again,
So I waiting for them to send me the code numbers to collect my blackstone grill after 12 days they send an email stating I don’t qualify for grill , so I called talked very rude people there and they say I didn’t qualify that only have 2 purchase and I said my bank statement says 3 , got absolutely nowhere with this company so I filed an complaint with BBB which I find out many others have too ,The get back with me and send me a print out telling me my July order didn’t qualify cuz I got a credit , I said I got a credit for 9.99 not what I paid for the meat148.99 so I believe that’s what they do they randomly sent you a credit then they say oh we credit your acct , and they want you to buy another box , this company is terrible , from their product to their customer service and their trustworthy , STAY AWAY FROM THIS COMPANY-GOOD CHOP

6 juni 2026
Review zonder uitnodiging
Logo Good Chop

Antwoord van Good Chop

Hi Gary,

We appreciate your review and welcome the opportunity to clarify the details of your account history and promotional status.

To qualify for the Blackstone campaign, an account must successfully pay for 3 boxes without receiving full credits or refunds. Across your 4 delivered shipments, the following occurred:

Your July box was issued a full $148.99 credit due to your thawed delivery report, which was then applied to pay for your August shipment.

Your September box was issued an exceptional, one-time full refund past our normal deadline window as a courtesy.

Since two of your four boxes were completely refunded or covered by issued credits, you ultimately paid out-of-pocket for only 2 boxes. Under our promotional terms, refunded or credited shipments do not meet the criteria for a paid qualifying box. We regret the misunderstanding and frustration this caused during your calls with our team.

Sincerely,
Good Chop

Beoordeeld met 1 van de 5 sterren

Do not order from Good Chop

Hi all! Im writing this review to everyone looking into good chop. I started a subscription based on the 'free' blackstone griddle. After 3 months of paying extremely high prices for the food and service, I had not recieved anything from them. I did not want to continue service. I just wanted what was owed. They charged me again for this month and conveniently, the blackstone griddle is on back order. I was charged approximately $159 for $40 worth of food. Their customer service is atrocious.

8 oktober 2026
Review zonder uitnodiging
Logo Good Chop

Antwoord van Good Chop

Hi Adam,

Thank you for sharing your feedback. We want to clarify what happened with your account and promotion:

Blackstone Voucher: Our records confirm that your redemption voucher was issued to you following your 3rd qualifying box. Once you validate that voucher on Blackstone’s platform, Blackstone assumes full control over inventory, processing, and shipping. Any backorders on the physical griddle are managed directly through Blackstone's distribution network.

Subscription & Cutoff Window: Good Chop is a flexible subscription service with a cutoff deadline for any account changes or cancellations. Because your account was not canceled prior to the cutoff deadline for your next scheduled order, that box was automatically processed and shipped before you contacted Customer Care to cancel your account.

We appreciate your past business and take your feedback seriously as we work to improve our communication around promotional fulfillment and billing schedules.

Sincerely,
Good Chop

Beoordeeld met 1 van de 5 sterren

I signed up for a promo which would…

I signed up for a promo which would give me a Blackstone Griddle after 3 shipments. After my 3rd shipment I inquired when I would receive the Blackstone, I was then informed that I was set up under a different promo code so I wouldn't get the Blackstone. I entered a complaint, they "researched" it which took over a month, and their final conclusion was that they would not honor the Blackstone promo. Needless to say, I cancelled immediately. Beware of Good Chop.

7 oktober 2026
Review zonder uitnodiging
Logo Good Chop

Antwoord van Good Chop

Hi Pam,

We appreciate your review and apologize for the poor experience you had surrounding your promotion.

To share what happens on our backend: promotional codes cannot be combined or retroactively swapped. When the Blackstone promotion is successfully applied, it creates a visual countdown tracker on your account dashboard showing your progress toward the 3rd box. If a different code was applied at registration instead, such as a free protein offer, that specific promotion would have been listed on your checkout page instead of the griddle offer.

However, taking over a month to investigate and clarify this was a clear miss on our end. We completely understand why this led to your cancellation and are using your feedback to fix our support review timelines.

Sincerely,
Good Chop

Beoordeeld met 5 van de 5 sterren

Great cuts of meat reasonable prices, All U.S. grown

Love the different cuts of meat you can select. The ordering process is easy and concise. The transparency of what is grass fed is a nice touch. Everything I have tried from our first box was noticable better than grocery store cuts. Going to try the ribeye cuts this weekend. We are now customers! Keep it up.

13 september 2026
Logo Good Chop

Antwoord van Good Chop

Hi Steve,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

will eat well

Haven't tried all my order yet. But the rib eye & bravette was excellent & juicy will order again.

13 september 2026
Logo Good Chop

Antwoord van Good Chop

Hi Karen,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

Products are excellent

Products are excellent, keep it up and do not compromise quality to MBA bottom liners.

13 september 2026
Logo Good Chop

Antwoord van Good Chop

Hi Ron,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 1 van de 5 sterren

Rancid Meat, Unfulfilled Promos, and Non-Existent Support—Save Your Money

Today, I placed what will be my 4th and final order with Good Chop. From day one, this subscription has been a disaster. Consider this a cautionary tale—especially if you are thinking about signing up under one of their "free gift" promotional offers.

1. Severe Food Safety Issues (Rancid Meat)
Out of the 3 boxes delivered so far, 2 arrived with thawed, spoiled beef. Specifically, out of 8 total steaks ordered, only 2 arrived properly frozen and safe to eat. The rest thawed in transit and were completely rancid upon opening. A single mistake is forgivable; a repeated failure to properly insulate or pack sufficient dry ice during warmer months is unacceptable. When I raised this safety hazard to customer support, they showed zero interest in fixing their packaging standards.

2. Bait-and-Switch Promotional Tactics
When I signed up, Good Chop promised a mini Blackstone griddle after 3 paid deliveries. However, because they had to comp my second box due to the rotten meat they sent, they refused to count that box toward my promotion.

To make matters worse, on the morning I was supposed to be billed for my 4th box—which would have finally triggered the promo gift—my shipment was abruptly canceled due to a alleged "failed payment." I use Apple Pay, my payment details have not changed, and my bank confirmed that Good Chop never even attempted a charge. Support claimed they tried to reach out before canceling, which is entirely false.

3. Abysmal Customer Service
When I manually updated my payment method and asked support to process the order—which had now been delayed by 10 days—the representative refused to confirm if the delivery was rescheduled and simply stopped responding. The entire process feels like a deliberate runaround designed to avoid honoring their promotional commitments.

Final Verdict:
Between receiving unsafe food and experiencing zero accountability from their support team, I am thoroughly unimpressed. Good Chop fails on basic product delivery, safety, and customer care. Look elsewhere for your meat delivery service.

6 oktober 2026
Review zonder uitnodiging
Logo Good Chop

Antwoord van Good Chop

Hi KK,

Thank you for sharing such detailed feedback. We take all reports regarding food safety, billing, and promotional integrity very seriously, and we are sorry for the severe frustration you experienced.

We want to address each of your concerns with transparency:

Food Safety & Packaging: Our boxes are packed with insulated liners and dry ice designed to keep meats cold. While dry ice naturally evaporates during transit (meaning empty ice bags upon arrival can be normal) all items must arrive cold and at or below 40°F. Arriving with thawed or spoiled product twice is completely unacceptable, and we are escalating to our supply chain team.

Promotional Eligibility: Per our promotional terms, each qualifying box must be fully paid for. When an entire box is compensated, even due to a packaging error on our end, that specific order cannot count toward the 3-box requirement. However, purchasing an additional qualifying box replaces the compensated order and allows you to complete the promo requirement before the deadline.

Payment & Processing: When an automated payment attempt fails or encounters a token error through third-party checkout methods like Apple Pay, our system places the scheduled order on hold to prevent unauthorized billing.

A Customer Care Manager will be reaching out to you directly to review your payment attempts, verify your qualification status, and ensure your account details are handled properly.

Sincerely,
Good Chop

Beoordeeld met 5 van de 5 sterren

All the meat once opened is fresh

All the meat once opened is fresh, moist and juicy. After grilling or cooking all meats are easy to chew and delicious!

14 september 2026
Logo Good Chop

Antwoord van Good Chop

Hi Elaine,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

Superior Quality

The quality of the products was as good as it gets. We normally buy all of meat/poultry/seafood from a large membership required store. No longer, Good Chops quality is a very pleasant surprise. Great selection and priced.

14 september 2026
Logo Good Chop

Antwoord van Good Chop

Hi Roger,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer