Good Chop Reviews 

6.433
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have had absolutely no problem with Good Chop!! Their meats come rock hard frozen so there is no fear off contamination. Packaging is completely recyclable. I am fond of ribeye steaks so will be ord... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have really enjoyed the service and I believe the product I have received so far has been above the average! The meat is high quality and extremely tasteful! The delivery of the product is on ti... Toon meer

Beoordeeld met 5 van de 5 sterren

So far out of two shipments we’ve only had one prime rib steak we felt wasn’t tasty, but this may be due to user cooking error. We are extremely satisfied with the service, ease of ordering and willin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I have enjoyed the ground beef and the chicken but two packages of the ground turkey had a funny smell and after cooking both packages on two different nights and tasting a small amount, I was not com... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vleesproductleverancier
  2. ook in
  3. Slagerij

Geschreven door het bedrijf

American Meat & Seafood — responsibly raised, sustainably sourced. No antibiotics or added hormones, ever.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(6.433)

1.743 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Makes buying meat that has been…

Makes buying meat that has been ethically raised so much easier. I used to buy a cow to have butchered so that I knew where my meat came from. More meat than I needed so I always had to find someone to split it with. Cuts I didn't need. Nice to find a way to just buy smaller amounts and cuts I need and still feel that the animals were raised on small farms, avoiding feedlots.

28 juni 2026
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Antwoord van Good Chop

Hi Jessica,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the convenience of getting ethically raised meats from small farms without having to buy and split a whole cow or end up with cuts you don't need! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GoodChop Team

Beoordeeld met 5 van de 5 sterren

Good Chop Good Food

we enjoyed the pork chops and all of our order. Looking forward to the next one

13 juni 2026
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Antwoord van Good Chop

Hi Theresa,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you enjoyed the pork chops and everything in your order, and that you're looking forward to your next delivery! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GoodChop Team

Beoordeeld met 4 van de 5 sterren

Goodchops customer

Great company , great quality of products. Was disappointed on the size of some portions but overall will buy from them again.

26 april 2026
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Antwoord van Good Chop

Hi Willie,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are glad to hear that you consider us a great company with high-quality products and plan to buy from us again, we are sorry to learn of your disappointment regarding the small size of some portions. We understand this fell short of your expectations, and we will forward your feedback to our teams and partners so that this information can be used when making future changes and improvements.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of GoodChop!

Warm regards,
The GoodChop Team

Beoordeeld met 1 van de 5 sterren

Very disappointed

The website is confusing for selection of items. It takes you to the specials and add ons versus the standards. I signed up when they ran a promotion free burger or bacon with every order and after the third order a grill would be sent. I called and found out that’s not how it works very MISLEADING. I cancelled and the same day they shipped an order I hadn’t even had a chance to say what I wanted. Some of the packages were ripped. Some pieces of meat looked freezer burned. Other than the ribs I really didn’t notice any better taste from grocery store. Overall I felt duped and misled and very disappointed. Think twice before signing up.

18 september 2026
Review zonder uitnodiging
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Antwoord van Good Chop

Hi Carol,

We appreciate your honest review and apologize for the frustration surrounding our site design and product quality.

To help clear up how our system operates: customer promotions (such as the Blackstone grill vs. a free item with every box) are separate introductory offers and cannot be combined. Regarding order cancellations, our subscription settings require updates to be made prior to your account's weekly cutoff date. Once a box enters processing to prepare fresh ingredients for shipment, it can no longer be halted or customized.

That being said, receiving ripped packages or freezer-burned meat is completely unacceptable. Please contact us at 1-929-203-4850 so our Customer Care team can make things right for the compromised products.

Sincerely,
Good Chop

Beoordeeld met 5 van de 5 sterren

The food is great

The food is great! And the service is fast. And the price is reasonable for today's economy.

28 juni 2026
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Antwoord van Good Chop

Hi Susan,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the great food, fast service, and reasonable prices for today's economy! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GoodChop Team

Beoordeeld met 4 van de 5 sterren

Very good quality and taste

Very good quality and taste. But my order was incorrect. I ordered carnitas but got something else instead.

25 augustus 2026
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Antwoord van Good Chop

Hi Shirley,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with receiving an incorrect order where you were sent a different item instead of the carnitas you selected, even though you enjoyed the overall quality and taste, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of GoodChop!

Warm regards,
The GoodChop Team

Beoordeeld met 4 van de 5 sterren

Notice of shipping in time is good

Notice of shipping in time to make a Change if needed. Kinda pricey for some cuts !

28 juni 2026
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Antwoord van Good Chop

Hi Kim,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with wanting earlier shipping notices so you have enough time to make changes to your order, as well as feeling that the prices are a bit high for certain cuts of meat, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of GoodChop!

Warm regards,
The GoodChop Team

Beoordeeld met 5 van de 5 sterren

It was all very good

It was all very good

24 augustus 2026
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Antwoord van Good Chop

Hi David,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that everything was so good during your experience with us. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Good Chop Team

Beoordeeld met 1 van de 5 sterren

Still have not received advertised…

Still have not received advertised grill!

27 juni 2026
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Antwoord van Good Chop

Hi Victoria,

Thank you for reaching out! We checked your account details and can confirm that your Blackstone griddle redemption voucher has already been sent to the email address on file. Please be sure to check your spam or promotions folder if you don't see it in your main inbox!

Once you redeem your voucher code, the shipment is fulfilled directly by Blackstone. If you've already redeemed your code and have questions regarding tracking or delivery, please reach out to Blackstone Customer Support directly, as their team handles the order fulfillment from that point.

If you need us to resend your original voucher code, please contact us at 1-929-203-4850 and we'll be glad to help!

Sincerely,
Good Chop

Beoordeeld met 1 van de 5 sterren

DO NOT order from these thieves

DO NOT order from these thieves. I placed an order from them a year ago, was disappointed, and they were almost impossible to contact. When I finally got through I cancelled my subscription because I was not satisfied with that or their response. Recently I went to their website, and within a few days, what do you know? I had a charge on my credit card and a box on the way. Their response? Going to their website AUTOMATICALLY RENEWS A SUBSCRIPTION. Absolute thievery.

17 september 2026
Review zonder uitnodiging
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Antwoord van Good Chop

Hi Bill,

We are deeply concerned by your review and want to clarify that simply visiting or browsing our website does not and cannot automatically reactivate a cancelled subscription or charge your card.

An account is only reactivated if a user logs into an existing profile and manually clicks to unpause, reactivate, or place a new order. However, if there was any confusion during your visit to our website we want to investigate and fix this immediately.

Please reach out to us directly at 1-929-203-4850 with your account details so a Customer Care Manager can help.

Sincerely,

Good Chop

Beoordeeld met 3 van de 5 sterren

Steelhead Trout & Cowboy Steaks were Good

Ordered steel head trout, ribeyes, & cowboy steaks

Ribeyes just ok and 1” thick, cowboy steaks were 2” thick

Received wrong orders as well as one bag of trout was thawed 👎

Will only order again if I get a VERY Good Deal

10 september 2026
Review zonder uitnodiging
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Antwoord van Good Chop

Hi Jim,

Thank you for your review! It is feedback like yours that helps us grow and improve!

While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.

We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.

Thank you for being the best part of Good Chop

Warm regards,

The Good Chop Team

Beoordeeld met 1 van de 5 sterren

Scammers

I would give zero they sent my first package out for delivery and some how it was damaged on delivery day and they gave me the run around about resending the new package. They lied about a new package was coming but the old tracking number was the only information that was being shown on my account

10 september 2026
Review zonder uitnodiging
Logo Good Chop

Antwoord van Good Chop

Hi Ashely,

Thank you for sharing your feedback. We are so sorry for the frustration and confusion surrounding your first box. Having your package damaged in transit on delivery day is bad enough, but receiving conflicting tracking information and feeling misinformed by our support team is completely unacceptable.

When a replacement box is created, a new tracking link is generated in our system. If your account was still showing the old, damaged shipment's tracking details, we understand why it felt like you were being given the runaround.

We want to make sure your replacement is properly on its way and give you the correct, updated tracking details immediately. A manager from our Customer Care team will be reaching out to you.

Sincerely,
Good Chop

Beoordeeld met 1 van de 5 sterren

Good quality meat. BAD CUSTOMER SERVICE

When I had signed up, it was for the free blackstone grill. My first order arrived late, and I was concerned for the meat quality since it was almost thawed. One of the items was cut with a box knife and was freezer-burned. They gave me a credit of $49 for the meat, and $5 for delivering it a day late. That was shipment 1. My second shipment was delivered. The box had nothing that I even eat. It was completely wrong. I had to call customer service again. Explained to them what I had ordered and what I received. They gave me a full refund. Then two days later, they sent me what I had ordered. Then my third and fourth order was correct. I get a message from Good Chop and they say that I do not qualify for the Blackstone because they gave me credit for the order that the meat was cut because the refund amount was over $50. Now to qualify I have to place one more order. Then it takes two weeks to get the offer, as long as supplies are still in stock. It will be in November before I even get it. So instead of losing a customer over $5, they will not honor the promotion.

17 september 2026
Review zonder uitnodiging
Logo Good Chop

Antwoord van Good Chop

Hi G Lat,

We appreciate your review and want to clarify the details regarding your Blackstone promotion eligibility.

To qualify for the griddle offer, customers must complete and fully pay for three subscription boxes. In your case, credits were issued for both your first and second boxes, as well as an entire replacement box was sent at no additional cost. Due to multiple orders being credited rather than paid, these shipments do not count toward the three fully paid boxes required by the promotion guidelines.

We aim to be completely fair and transparent about our promotional requirements. If you would like to discuss your order history or account status further, please contact Customer Care at 1-929-203-4850.

Sincerely,
Good Chop

Beoordeeld met 2 van de 5 sterren

I was initially extremely excited to…

I was initially extremely excited to purchase a subscription at Good Chop. The initial discount was indeed an additional incentive.
The packing and delivery date of the order was as detailed in the advertisement.

However, upon receipt of the selected steaks I was disappointed in the size of the items
received, thus I immediately canceled my subscription. In addition, play close attention to the wording to ensure the number of items received per order.

Respectfully submitted.

15 september 2026
Review zonder uitnodiging
Logo Good Chop

Antwoord van Good Chop

Hi Jo-Ann,

Thank you for sharing your feedback with us. We are glad to hear that your initial ordering, packaging, and delivery experience went smoothly, but we are truly sorry to hear that the steak sizing left you feeling disappointed.

We aim to be as transparent as possible regarding our cuts, portion weights, and box configurations, so we appreciate your honest notes on how we present this information. Your feedback on portion sizes has been shared directly with our product team as we continuously work to improve our box offerings.

Sincerely,
Good Chop

Beoordeeld met 5 van de 5 sterren

The best!!!!!

The best!!!!!

23 juni 2026
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Antwoord van Good Chop

Hi Rose,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

Supreme Service

Always delivered on time and in excellent condition!
Meats and seafood are premium quality and delicious!

14 juni 2026
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Antwoord van Good Chop

Hi Janet,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

great product choices

great product choices, excellent quality, always delivered on time and very helpful and responsive customer service

21 juni 2026
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Antwoord van Good Chop

Hi Peg,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you love our product choices, top-tier quality, reliable deliveries, and responsive customer service. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

Excellent food and great customer…

Excellent food and great customer service make for a very pleasant way to shop

16 augustus 2026
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Antwoord van Good Chop

Hi there,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that our excellent food and great customer service make your shopping experience so pleasant. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

Its just good meat

23 augustus 2026
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Antwoord van Good Chop

Hi Donna,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you love the quality of our meat. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren
Logo Good Chop

Antwoord van Good Chop

Hi Richard,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you love our selection, even when you're waiting on items like lamb chops to come back in stock. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Good Chop Team

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