Good Chop Reviews 

6.433
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have had absolutely no problem with Good Chop!! Their meats come rock hard frozen so there is no fear off contamination. Packaging is completely recyclable. I am fond of ribeye steaks so will be ord... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have really enjoyed the service and I believe the product I have received so far has been above the average! The meat is high quality and extremely tasteful! The delivery of the product is on ti... Toon meer

Beoordeeld met 5 van de 5 sterren

So far out of two shipments we’ve only had one prime rib steak we felt wasn’t tasty, but this may be due to user cooking error. We are extremely satisfied with the service, ease of ordering and willin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I have enjoyed the ground beef and the chicken but two packages of the ground turkey had a funny smell and after cooking both packages on two different nights and tasting a small amount, I was not com... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vleesproductleverancier
  2. ook in
  3. Slagerij

Geschreven door het bedrijf

American Meat & Seafood — responsibly raised, sustainably sourced. No antibiotics or added hormones, ever.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(6.433)

1.743 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great food

Great food. Easy to use app. Awesome selections.

18 augustus 2026
Logo Good Chop

Antwoord van Good Chop

Hi Misti,

Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.

Warm regards,
The GoodChop Team

Beoordeeld met 5 van de 5 sterren

I've tried all the other meat package…

I've tried all the other meat package deals out there, this is the one you wish they were. Steaks are always tender and rich, chicken is too notch and the breasts are huge enough you'll wanna butterfly them and split em to feed the neighbors

23 juni 2026
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Antwoord van Good Chop

Hi Jeff,

Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.

Warm regards,
The GoodChop Team

Beoordeeld met 5 van de 5 sterren

The meat is always good cuts

The meat is always good cuts. Good tasting. And a good value. Customer service is available and help.

27 juli 2026
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Antwoord van Good Chop

Hi Chele,

Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.

Warm regards,
The GoodChop Team

Beoordeeld met 5 van de 5 sterren

Excellent quality

Excellent quality, delivered on time.

17 augustus 2026
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Antwoord van Good Chop

Hi Edward,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

The package arrived quickly packed…

The package arrived quickly packed perfectly! We have eaten a few items so far. The pork roast was amazingly tender and delicious. The whole chicken was excellent. Very juice and cooked up beautifully in my airfryer. Filet mignon was incredible! This company has the best meats!

23 augustus 2026
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Antwoord van Good Chop

Hi Kelly,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 1 van de 5 sterren

I ordered my first box

I ordered my first box. It was 2 days late and the shrimp was missing. The steak was not very tasty. Customer service was not helpful. I had to beg for a confirmation email of my cancellation. Never again!

8 september 2026
Review zonder uitnodiging
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Antwoord van Good Chop

Hi Linda,

Thank you for sharing your feedback. Receiving a delayed box with missing shrimp and unsatisfactory steak is completely unacceptable, and having to struggle with customer service just to confirm a cancellation only made a bad situation worse. We hold our products and customer care to a much higher standard, and we sincerely apologize for failing to deliver on both fronts.

We previously reached out to request additional information to locate your account, but we haven't received a response yet. We want to make sure your cancellation went through properly and address the missing items and quality issues you experienced.

If you have any further issues or need assistance confirming your account status, please reach out to our customer service team directly at 929-203-4850. We'd be glad to help!

Sincerely,
Good Chop

Beoordeeld met 2 van de 5 sterren

I've made my required 3 orders + 2…

I've made my required 3 orders + 2 extra purchases. Still waiting for an email to get my (free. Lol) Blackstone grill!

27 juli 2026
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Antwoord van Good Chop

Hi Cheryl,

Thank you for being a loyal customer and reaching out! We are excited for you to get your Blackstone grill.

Looking into your account, we can confirm that your qualifying third box was delivered on September 9th. Promotional vouchers are issued 14 days after the delivery of your third qualifying order.

Since it hasn't quite been 14 days yet, your voucher is currently processing and will be delivered directly to your email inbox by September 23rd. Please be sure to keep an eye on your spam/promotions folder just in case!

Thank you for your patience, and enjoy your grill!

Best,

Good Chop

Beoordeeld met 5 van de 5 sterren

The high quality of the products…

The high quality of the products offered and the convenience!

6 juli 2026
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Antwoord van Good Chop

Hi John,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

Good quality of meat andchoices

Good quality of meat andchoices

13 september 2026
Review zonder uitnodiging
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Antwoord van Good Chop

Hi Matthew,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

Good quality food and choices

Good quality food and choices

1 september 2026
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Antwoord van Good Chop

Hi Matthew,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 1 van de 5 sterren

I am still waiting for refund

I am still waiting for refund. This has been going on since July 26 2026. I keep getting the run around. I will never ever purchase from them again. BE AWARE. No one seems to know anything they all give me different stories!

27 juli 2026
Review zonder uitnodiging
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Antwoord van Good Chop

Hi Jackie,

We are deeply sorry to hear about the ongoing delay with your refund. You deserve clear, consistent communication, and failing to provide straight answers for this long is far below the standard of service we aim to deliver.

We want to make this right immediately. A Customer Service Manager has taken over your case and will be contacting you today to provide a clear update and oversee the resolution of your refund.

Sincerely,
Good Chop

Beoordeeld met 5 van de 5 sterren

The steaks are delicious

The steaks are delicious. This is my second order.

18 augustus 2026
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Antwoord van Good Chop

Hi Carol,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

Love the quality of the meat offered

Love the quality of the meat offered. The shipping is perfect and the order arrives frozen and individually wrapped.

6 juli 2026
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Antwoord van Good Chop

Hi Linda,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

With the exception of an additional order sent customer service fixed it with no problems. Excellent food!

12 juli 2026
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Antwoord van Good Chop

Hi Jamie,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

The steaks taste delicious!

The steaks taste delicious!
Only one was a little bit tuff.

2 augustus 2026
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Antwoord van Good Chop

Hi Tom,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

Quality and Service

Simplicity in ordering----ability to modify delivery date and of course pricing!

25 juli 2026
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Antwoord van Good Chop

Hi Vida,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

Beoordeeld met 1 van de 5 sterren

Don’t fall for their trap

I received my third order when I signed up on your ad that stated after 3 orders I would get a free griddle I chatted with someone to find out how I get my free griddle and was told I didn’t qualify for the griddle typical company promise you something to get you to join then don’t follow three o will be canceling my subscription right away

14 juni 2026
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Antwoord van Good Chop

Hi William,

Thanks for sharing your feedback. We understand how frustrating this situation feels, and we apologize for any confusion regarding our promotions!

Looking into your account, it appears you signed up under our Free Chicken Wings promotion rather than the Blackstone campaign which is why you do not qualify for the griddle. A member of our team is reaching out to you directly to discuss your account.

Best,
Good Chop

Beoordeeld met 1 van de 5 sterren

Took my money in minutes, won't refund it for 10 business days

I placed an order on 9/4/26 and then cancelled it within 1/2 hour. I did not want it delivered until 9/25/26 and expected I would not be charged until a week before as with Butcher Box. I was wrong! Although they can take my money out of my account the minute I place the order, I can't get them to refund me until about 9/23/26! I tried for two days and was told I could get it back sooner. I was promised that would happen and they are going to make me wait. This is done so they can make more interest on the money they have. Customer service is not in America and although I was interested in their product line I will never use them now nor will I recommend that others use them.

3 september 2026
Review zonder uitnodiging
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Antwoord van Good Chop

Hi Gay Taylor,

We appreciate your feedback and apologize for the inconvenience and frustration this situation has caused.

While our system issues cancellations right away, the 5-10 business day timeline for funds to reappear in your account is standard banking processing time, rather than a delay on our end to hold funds.

We regret that your interactions with our support team left you feeling unheard. We take your feedback about communication and service quality seriously. A member from our team will be reaching out to you.

Sincerely,
Good Chop

Beoordeeld met 1 van de 5 sterren

Thawed - One day late PLUS fedex put it outside…

One day late PLUS fedex put it outside where it would have been in full sun and 95 degrees, so if it wasn’t already thawed it would have been shortly.
Zero ice, zero dry ice, all meat totally thawed.
On the phone with them was absolutely grueling, they will resend but put me through hell and kept reading off a page and repeating instead of answering.
2-3 days before I get an email about the replacement, another 5-7 bizness days before I get the package.

11 september 2026
Review zonder uitnodiging
Logo Good Chop

Antwoord van Good Chop

Hi Cayenne,

Thank you for bringing this to our attention. We are truly sorry for your experience, as receiving thawed meat due to carrier delays is certainly not what we want for our customers.

Our packaging and liners are specially designed to keep products properly chilled for up to 48 hours in transit. Items within the same box can sometimes arrive at slightly different temperatures based on their position, dry ice airflow, or carrier handling. If your items felt cold to the touch and were below 40°F, they are safe to refreeze or cook. However, when anything feels warm, always let us know. A member of our team will be reaching out to you to discuss further.

Sincerely,
Good Chop

Beoordeeld met 5 van de 5 sterren

The price is right

The price is right, steaks alittle on the small, can't wait till my 3rd box comes, then I get my Blackstone grill, and now your running an ad for free steaks for a year, or was it lifetime with a subscription....still an awesome deal.

17 augustus 2026
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Antwoord van Good Chop

Hi Mariano,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Good Chop Team

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