GOVX Reviews 

4.423
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

GovX is more than just a brand—it’s a brand that truly understands and supports military members and their families. Thank you for thinking about our budgets, valuing our service, and giving us the pe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Their process to approve takes way too long. Submitted information (214) and have not received anything as far as approval. Ridiculous. Seems like a scam

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just placed my order for an Athlon BTR Gen 2 APRS6 IR MIL rifle scope that matches all my requirements and is at a bargain basement price. Ordering itself was quick and straightforward. Communicatio... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I wish I would have read the reviews including GOVX Better Business bureau complaints. There are many and nearly half are not resolved. This is not a Walmart, not an Amazon and certainly not the NEX... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. E-commerceservice

Geschreven door het bedrijf

GOVX.com is a members-only site for Americans of service. An exclusive shopping experience only for individuals who've served in military, first responder, law enforcement, emergency medical, and more government-related communities. Explore a massive collection of gear, tickets, travel, and more at members-only prices, only at GOVX.com.

GOVX

Geschreven door het bedrijf

SAVINGS FOR THOSE WHO SERVE
We offer a catalog of gear and apparel at prices exclusively available to you, our favorite Americans. We believe all of it should be yours at the best prices we can negotiate. That's how we recognize your service to our country and communities. Want more? Got you covered. Members get extra savings on sporting events, travel amenities, theme parks, concerts, movies, and more. And with every order, we give back. A portion of every order through GOVX.com supports nonprofits serving the military, first responder, and law enforcement communities. Causes that recognize the services of Americans like you, and the families who stand by them.

BULLETPROOF PRICE GUARANTEE

Free return shipping. Price match guarantee.

Find it cheaper online? We'll beat any authorized retailer. Don't like it? We'll email you a shipping label and you send it right back totally free.

Contactgegevens

3,9

Goed

TrustScore 4 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,9

Alle reviews

(4.423)

229 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Failed to honor order already verified with a email receipt

Well I've had an account for 4 years. Made an order and recieved a confirmation of it through my email as usual.
5 days later checking in the website it states canceled. In the website only - a case was created to verify my identity and govt employee status. No email about this. Never had to verify these before with orders.
I certainly didn't expect to going on previous orders and an activated account. That's why I created the account in the first place.
So no window of time was given to me to reply, and no effort to contact me either. Just canceled.
It also says I can go ahead and re order the item and reply in the case they created through the site. Funny tho, the item is no longer available.
It really feels like a mistake had been made on their site of the equation and the company used indirect tactics to void the order instead of honoring it.

2 juli 2026
Review zonder uitnodiging
Logo GOVX

Antwoord van GOVX

Hi Michael,
Thank you for sharing your issue. We will follow up on your existing email thread to provide further assistance.
GOVX

Beoordeeld met 5 van de 5 sterren

Quick and easy ordering online

Quick and easy ordering online
Product was considerably cheaper than anywhere else

6 juli 2026
Review zonder uitnodiging
Logo GOVX

Antwoord van GOVX

Hi James,
Thank you for the great feedback - that's what we like to hear! We'll keep working hard to bring you the best prices out there.
GOVX

Beoordeeld met 5 van de 5 sterren

I wanted for a long time a benchmade…

I wanted for a long time a benchmade knife and could not afford one. With this sale I can buy one that meets my needs. Thank you

6 juli 2026
Review zonder uitnodiging
Logo GOVX

Antwoord van GOVX

Hi Michael,
We're honored to help make owning that Benchmade knife possible.
Thank you for sharing this and for being a member of the GOVX community - we hope you enjoy your new knife for years to come!
GOVX

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order. The best

3 juli 2026
Review zonder uitnodiging
Logo GOVX

Antwoord van GOVX

Hi Michael,
"The best" - we'll take it! Thanks for being a valued member.
GOVX

Beoordeeld met 1 van de 5 sterren

Tried to assist my Father to sign up…

Tried to assist my Father to sign up for GOVX. He is a former Marine Corps officer. He served 2 tours in Vietnam and is a Bronze Star recipient. We entered his email and immediantly received a "cannot verify" message. Why?

24 juni 2026
Review zonder uitnodiging
Logo GOVX

Antwoord van GOVX

Hi Kat,
We can help with that! I've requested more information so that we can further assist.
GOVX

Beoordeeld met 1 van de 5 sterren

Terrible

Terrible
I don't know why the score on my 1st review is incorrect🤔
I gave them a 1 rating !

19 juni 2026
Review zonder uitnodiging
Logo GOVX

Antwoord van GOVX

Hi Cathy,
I've requested more information so that we can give you a call and assist you further.
GOVX

Beoordeeld met 2 van de 5 sterren

Super slow to ship item...4 days and no…

Super slow to ship item...4 days and no tracking or any other information
If item is in stock, why so long to ship??

25 juni 2026
Review zonder uitnodiging
Logo GOVX

Antwoord van GOVX

Hi Brian,
I've requested more information so that we can give you a call and assist you further.
GOVX

Beoordeeld met 1 van de 5 sterren

No one has addressed the issue of my…

No one has addressed the issue of my first order where I didn’t receive my Marino socks, five pair of them or any acknowledgment that they received these texts I’ve sent. I did track it with the shipper, and the shipper had returned to sender because I was having trouble with the people at the front desk that’s why the next-door I used a different address so my son would make sure he got them and I wouldn’t have this hassle

25 juni 2026
Review zonder uitnodiging
Logo GOVX

Antwoord van GOVX

Hi James,
I've requested more information so that we can give you a call and assist you further.
GOVX

Beoordeeld met 5 van de 5 sterren

Eureka!

I’ve been shopping for a Yeti Tundra65 for some time. The price on GovX saved me over $100 compared to the closest competitor. Ease of online ordering and speedy fulfillment are just icing on the cake. BRAVO ZULU!

18 juni 2026
Review zonder uitnodiging
Logo GOVX

Antwoord van GOVX

Hi Bill,
Mission accomplished! We love hearing you saved big and had a smooth ordering experience. Savings and speed are exactly what we aim for. We’re honored to serve you!
GOVX

Beoordeeld met 5 van de 5 sterren

EASY

EASY, SIMPLE, QUICK

14 juni 2026
Review zonder uitnodiging
Logo GOVX

Antwoord van GOVX

Hi Deets,
Our favorite three words! Thank you for the feedback, and for being a member.
GOVX

Beoordeeld met 5 van de 5 sterren

Great deals fast friendly service

Great deals fast friendly service

14 juni 2026
Review zonder uitnodiging
Logo GOVX

Antwoord van GOVX

Hi Ralph,
Thank you for the great feedback, and for being a member! We appreciate it and will be sure to pass this along to our Member Services team.
GOVX

Beoordeeld met 5 van de 5 sterren

I purchased another pair of Oakley…

I purchased another pair of Oakley Sunglasses for my other vehicle.. found my sunglasses I currently have, but I think I reorderd the same pair.. hopefully, but not sure.
The only thing I wish, that I was able to see what item I purchased in the past, just in case I would like to buy that item again..

12 juni 2026
Review zonder uitnodiging
Logo GOVX

Antwoord van GOVX

Hi Chris,
All of your past orders are available in your account.
If you need any help accessing them, please email help@govx.com. We’re happy to help!
GOVX

Beoordeeld met 1 van de 5 sterren

Disrespectful customer service (or lack thereof)

So far this has been a very irritating experience. I have been waiting on my membership to be approved for 4-5 days, with no reply or help. I have emailed their help/support and a ticket has been created where I am essentially talking to myself and the customer representative that created the ticket is not replying or sending me any feedback. Is this how our service people and front line workers should be treated?

10 juni 2026
Review zonder uitnodiging
Logo GOVX

Antwoord van GOVX

Hi Candace,
Thank you for sharing your issue. I’m sorry to hear about the trouble with your verification.
We’ll follow up on your ticket. I’ve also requested more information so we can give you a call and assist you faster.
GOVX

Beoordeeld met 4 van de 5 sterren

Received the wrong shoes

Received the wrong shoes and use a discount code for a lesser price and now have to wait two weeks for the refund. There was no way to get the correct shoes sent out only a refund. So I lost out on the one time discount code and the money for the three weeks counting the original shipping time with the refund process. Update; was contacted by customer service and they assisted me with the refund process and provided additional credit for my time and prior discount. I reordered the same shoes at a better discount and free shipping. The contact process was a bit drawn out but once customer service was working the issue it was resolved fairly quickly. Would recommend GOVX to anyone.

3 juni 2026
Review zonder uitnodiging
Logo GOVX

Antwoord van GOVX

Hi Jim,
I've requested more information so that we can reach out and assist you further.
GOVX

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