Grantham's Reviews 

Excellent service and delivery thank you

I ordered a ball hitch to tow my caravan. It never arrived and they blamed the courier. They claimed it was lost but the courier insisted they’d delivered it. When I checked the CCTV there was no courier in sight.

I then filled in a refund form and another hitch was sent. However, I wasn’t told what was happening. I asked for a refund but they said they needed to get the second hitch back before processing it.

Their performance was very poor.

Had a fantastic experience with Grantham’s in comparison to other dealers. Christian was brilliant when we went to look at a caravan, very knowledgeable and genuine and gave us so much reassurance. Thorough video explaining everything on collection and a good handover. Few very minor niggles with the caravan so dealt with the lovely Sheila in aftercare and she couldn’t do enough to help us get sorted and the technician did an outstanding job on 2 small cracks. Nice to be treated like a person instead of a number like other places we have been to. Thank you Granthams 😁

Easy to use website and ordering system.
Promptly dispatched to the courier . Then it was disappointing . DHL were texting me with a time slot but failed to deliver.
That was on a Friday and the goods were delivered late Monday .
Not good enough

Web pages clearly set out. Order dispatched and delivered very promptly. Great service. Thanks.

The part was in stock. I ordered it, and it was delivered 2 days later. What more do you want.

didnt deliver on time and ignored ALL communications

Excellent service at a competitive price

I ordered an Air conditioner online. It arrived as promised, unfortunately it was a lot bigger than I had expected.
One e-mail was all it took to arrange the return with Grantham’s and the refund was processed in good time once DPD had delivered.

Ordered an awning repair kit, took the money and the next day say they haven't got any returned my money. Also bought a caravan from them last year, not one email or phone call to see how we getting on. Poor customer service, just want to sell you the van and then forget you exist.

Great service and great price

Very helpful, awning looks great.

I phoned Grantham,s yesterday for a wheel nut bolt which should been handed to me on handover day .So I rang the accessory shop after looking a round on various websites, prima leisure wanted £10:00 plus p/p which brought the price up £15:00 .But goring back to Grantham,s they did not have one for a Bailey caravan supplier I think is bad .

Company did not deliver air con unit within advertised time frame. Even more annoyingly they didnt respond to ANY of my concerned emails till after this deadline. Cost me money cancelling the fitter and ruined my holiday. ZERO communications from the day they took my money and said 'order being processed' ! AVOID AVOID AVOID
ordered and paid 4th july, still not here 20th July!!!

I recently decided to buy a set of lock & level chocks for my Motorhome and found Grantham to be able to supply me. Happily I received a small discount too. I ordered today, received email confirmation instantly and later today I had delivery confirmed for tomorrow!
I can not comment on the product but I can say I am very impressed with the ease of ordering and speed of dispatch. Many thanks!

Fast response and item as described. (DHL let down on delivery as was not delivered on the stated Friday and had to wait until Monday Afternoon)

Went to granthams at Retford today to get some repairs done they was very accommodating and very helpful. Got all repairs completed and on the road the same day. Thank you dean

The website was easy to negotiate and the ordering process was simple . My item was delivered on time as promised

Part arrived really quickly p+p a bit on the high side but still worked out cheaper than anyone else.