As usual, no fuss with GRJ. Easy to navigate through phone options, then answered promptly by cheerful, helpful and polite lady who explained everything fully. She then went through it all again, to e... Toon meer
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Lees wat reviewers zeggen
The area is beautiful. The architecture unusual for France/Spain. The pintzos delicious. The tour guide good, although meeting up with coaches was sometimes a bit tenuous but always worked in the en... Toon meer
We have done 4 tours now, including a UK around the Western Isles, and have been pleased with the tour and manager each time. For us travelling by train is comfortable, and helps us with our carbon fo... Toon meer
Richard was extremely helpful. Almost anticipating what I required before mentioning it. He checked out answers to my questions and was very clear with his responses. Also restored my faith with Great... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Geschreven door het bedrijf
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Contactgegevens
4th and 5th Floor, HQ Building, Hudson Quarter, Toft Green, YO1 6JT, York, Verenigd Koninkrijk
- 01904 734 359
- holidays@greatrail.com
- greatrail.com
4,8
Uitstekend
30K reviews
Vraagt klanten om een review
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very easy website to navigate and any…
Very easy website to navigate and any questions quickly dealt with on the phone at a uk call centre. Access via the mybooking portal provides information and more importantly the ease to pay off my booking in monthly payments.
Thank you to Alice who was brilliant and very patient.
Would definitely recommend this company.
20 oktober 2026
All quick and easy
23 oktober 2026
Easy to use website and unlike others…
Easy to use website and unlike others it didn't lose our details if we wanted to check another option.
Also booking confirmation was received almost as soon as I had closed the booking window.
23 oktober 2026
it was easy to book
19 oktober 2026
Prompt answer of call or call back
Prompt answer of call or call back, clear information, all my questions answered with pleasant approach.
23 oktober 2026
Great agents
21 oktober 2026
Easy booking by telephone
Telephoned company to book our holiday as I like speaking to a human.
The operator was friendly and helpful and our holiday was booked quickly and reference number issued.
23 oktober 2026
The person who helped on phone was very…helpful!!!
The person who helped on phone was very detailed and patient with us. Thanks
23 oktober 2026
Excellent information by both Peter…
Excellent information by both Peter initially and Helen when we booked our holiday to Switzerland in 2027
23 oktober 2026
I have travelled with them many times
I have travelled with them many times . They appear to be well organised , and their tour managers have been chosen carefully.
23 oktober 2026
Sarah was very helpful and wonderful to…
Sarah was very helpful and wonderful to talk to. Give her a raise!!! She was in the York office
21 oktober 2026
The staff know about the trips and can…
The staff know about the trips and can provide helpful advice to key questions.
23 oktober 2026
Easy to speak to a person not an AI non-person.
Easy to speak to a person on the telephone rather than an AI non-human. I enquired prices & discount code etc which were answered quickly so that I could book a Tuscany Holiday.
Whole process was very easy with professional staff.
23 oktober 2026
So far,so good!
23 oktober 2026
From start to finish excellent service
From looking through the brochure, going online and booking the holiday, everything was informative and easy to use. The staff were friendly and information/correspondence was clear, efficient and transparent. Would definitely recommend Great Rail Journeys
23 oktober 2026
Very simple and straightforward booking…
Very simple and straightforward booking process.
23 oktober 2026
Booked by phone call which was answered…
Booked by phone call which was answered straight away and whole process was quick and efficient
22 oktober 2026
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