Great Value Vacations Reviews 26.214

TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

For this trip only things went pretty well. The information that GVV provides has gotten worse in the past couple of years. For instance, the documentation says "With Breakfast" so naturally we went t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Very helpful in finding accommodations I would never have known of! That said, we should have flown into Shannon airport instead of Dublin. It would have been nice to not have to drive 3 hours after t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The resort itself was nice. Could use extra cleaning in certain places especially the pool, DISGUSTING…looks like it is never clean. The people that work there need a customer service class, shouldn’t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our trip was a good value for what we received. For the cost, the hotels were very nice, although a little far from the tours/sights. Breakfasts were wonderful, especially in Prague. We definitely... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Touroperator

Geschreven door het bedrijf

At Great Value Vacations, our mission is to be the pre-packaged vacation solution provider from the US to the most desirable vacation destinations in the world. We offer premium, pre-built vacation packages to the top destinations in the world. Our vacations feature itineraries designed by travel experts and superior accommodations which have been hand-picked and vetted for quality. What’s more, we offer these vacations packages at Great Value prices that are at or better than if you were to purchase the components separately. Our state-of-the-art technology provides our customers with an easy to use booking system that allows you to book complicated vacations with just a few clicks.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

26K reviews

5 sterren
4 sterren
3 sterren
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Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 3 van de 5 sterren

When we first checked in

When we first checked in, the hotel (Windsor Plaza Hotel-Rio de Janeiro) had us in separate rooms. We resolved this, but it took time. I could not access my original documents, and could not prove that we had full beds. I still cannot see the original purchase. There’s no information of the hotel at all.
The hotel beds we were given were twin beds, and they were bad and uncomfortable to sleep on. You could feel the springs.
Housekeeping would start working at 6am, by slamming doors of their work station.
Everything could be heard through thin walls and doors.
The lobby was nice, and workers helpful.
Breakfast was ok, fruit was delicious, stay away from the too tough bacon.
Location was good, but don’t pick this hotel unless you get a real nice room.

4 mei 2026
Beoordeeld met 5 van de 5 sterren

We booked a trip to Malta

We booked a trip to Malta. The hotel was very nice and the airport transfer was right on time to and from the hotel! The only complaint was our 6 hour layover in Dublin to Malta and our overnight on the way home. I understand that was Aer Lingus but made for a very long journey to and from Malta.

12 mei 2026
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Antwoord van Great Value Vacations

James: Thanks for your feedback. We're happy to hear that, overall, your trip was a success.

We look forward to assisting you with future vacations!

Best regards: Great Value Vacations

Beoordeeld met 1 van de 5 sterren
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Antwoord van Great Value Vacations

John: We're sorry to hear this! Our Customer Service Desk has tried to you reach you. Please do let us know what your concerns are so that we can better assist you.

Regards: Great Value Vacations

Beoordeeld met 5 van de 5 sterren

Started off rough after a weather delay…

Started off rough after a weather delay put us behind a day. Great Value addressed the changes and assured us everything was taken care of. The accommodations GV has put us on the trips we've booked through them have always exceeded our expectations. Overall our experiences with GV have exceeded our expectations.

12 mei 2026
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Antwoord van Great Value Vacations

Dear Valued Customer,

Thank you for sharing your experience with Great Value Vacations. We appreciate your understanding during the weather delay and are glad we could address the changes to ensure your trip went smoothly. It’s wonderful to hear that our accommodations and trips have consistently exceeded your expectations. We truly value your continued trust in us.

Best Regards,
Great Value Vacations

Beoordeeld met 5 van de 5 sterren

We love Great Value Vacations

This is the third trip we have taken with Great Value Vacations and once again, the trip went off without a hitch. Everything was set up perfectly, every booking, hotel reservation, everything. I highly recommend and will be booking with them again.

29 april 2026
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Antwoord van Great Value Vacations

Dear Valued Customer,

Thank you so much for your kind words and continued trust in Great Value Vacations. We are delighted to hear that your trip went smoothly and that you were pleased with every aspect of your booking. Your recommendation means a lot to us, and we look forward to helping you plan your next vacation.

Best Regards,
Great Value Vacations

Beoordeeld met 5 van de 5 sterren

Truly Great Value!

Flights and hotels all worked out smooth with a nice upgrade at Hilton Hawaiian Village since the package offered an ocean view room. Truly GREAT value! This is our second package with you and we can't wait to go on another in a heartbeat!

11 mei 2026
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Antwoord van Great Value Vacations

Dear Valued Customer,

Thank you so much for your wonderful feedback! We're delighted to hear that your flights and hotel accommodations went smoothly and that you enjoyed the ocean view upgrade at the Hilton Hawaiian Village. It's fantastic to know this was your second package with us and that you're eager to book another. We truly appreciate your continued trust in Great Value Vacations.

Best Regards,
Great Value Vacations

Beoordeeld met 3 van de 5 sterren

Going further next time i would only…

Going further next time i would only stay at 5 star hotels closer to tours, or book my own tours and fly first class for sure next time

9 mei 2026
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Antwoord van Great Value Vacations

Michael: Thanks for your feedback. When booking next, please do have a look at our upgraded packages.

We hope that, overall, you had an enjoyable time.

Best regards: Great Value Vacations

Beoordeeld met 5 van de 5 sterren

Our guide was great

Our guide was great and the trip was packed with activities and places we really wanted to see. Having never been to Italy we wanted to see as much as possible in our ten days so we could discover areas we might want to come back to.

11 mei 2026
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Antwoord van Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with us. We're delighted to hear that your guide was great and that the trip included many activities and places you wanted to see. It’s wonderful that your ten days in Italy allowed you to explore and discover areas for future visits. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Beoordeeld met 5 van de 5 sterren

Impressed!

I'd never used this travel company before so wasn't sure what to expect for the airfare/hotel deal to Hawaii. It exceeded expectations! There was no problem with our flight reservations and the hotel was definitely nicer than I expected. I will definitely look to book another trip.

5 mei 2026
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Antwoord van Great Value Vacations

Dear Valued Customer,

Thank you so much for sharing your positive experience with Great Value Vacations. We are delighted to hear that your airfare and hotel deal to Hawaii exceeded your expectations and that everything went smoothly. We look forward to helping you plan your next trip!

Best Regards,
Great Value Vacations

Beoordeeld met 5 van de 5 sterren

Ireland trip limerick , Killarney , Dublin lovely

My wife and I just came back from Ireland with the great value vacation package to Ireland .everything we booked through from the planes to the hotels even the rental car were perfect . We also had vouchers to different attractions which were wonderful. We only changed our last day because we wanted to spend a little bit more time in Dublin and see the Guinéss warehouse and a couple of things in Dublin which are easy enough to book through Viator . But the package offered to us was wonderful. I will most definitely recommend it.

11 mei 2026
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Antwoord van Great Value Vacations

Dear Valued Customer,

Thank you so much for sharing your positive experience with our Ireland vacation package. We are delighted to hear that everything from the flights to the hotels and rental car met your expectations, and that you enjoyed the attraction vouchers. It's great that you were able to customize your last day to explore more of Dublin. We truly appreciate your recommendation and have shared your kind words with our team.

Best Regards,
Great Value Vacations

Beoordeeld met 5 van de 5 sterren

First time using Great Value

This was our first time using Great Value Vacations and it has been a great experience. We planned a trip to Paris with their service about three months ago, but we ended up wanting to change our hotel about three weeks before the trip and they helped make that happen for us, and even got us a reservation that still included our breakfast each day. The tours were exactly as planned and promised, and good quality too. Everything went smoothly and we had a wonderful time. We will absolutely use them again for our next vacation.

11 mei 2026
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Antwoord van Great Value Vacations

Dear Valued Customer,

Thank you for sharing your wonderful experience with Great Value Vacations. We are delighted to hear that we could assist you with your hotel change and that your trip to Paris went smoothly with enjoyable tours. We appreciate your kind words and look forward to helping you plan your next vacation.

Best Regards,
Great Value Vacations

Beoordeeld met 5 van de 5 sterren

Great Value - Well Named.

Our trip was a good value for what we received. For the cost, the hotels were very nice, although a little far from the tours/sights. Breakfasts were wonderful, especially in Prague. We definitely had to learn the transportation system in the three cities, especially Vienna, where the cabs/Uber were very expensive. Directions for the location of the meeting tours were a little lacking. One primary negative was the fact that we could not upgrade airlines or trains.

11 mei 2026
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Antwoord van Great Value Vacations

Dear Valued Customer,

Thank you for sharing your feedback with us. We’re glad to hear you found the trip to be a good value and enjoyed the hotels and breakfasts, especially in Prague. We appreciate your comments about the transportation and tour meeting directions, as well as the airline and train upgrade limitations. We have shared your feedback with our team.

Best Regards,
Great Value Vacations

Beoordeeld met 5 van de 5 sterren

Fabulous experience

We had zero issues with our tour in relation to great value. Every hotel had our info and checked us in quickly, our flights had no issues, and our rental car was as expected. When we signed up, I had concerns that we would "get what we paid for", thinking the discount would mean substandard service. However, that was not the case. The value for the cost was exceptional.

We ill absolutely be doing another tour with Great Value.

21 april 2026
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Antwoord van Great Value Vacations

Dear Valued Customer,

Thank you so much for sharing your positive experience with Great Value Vacations. We are delighted to hear that everything from your hotel check-ins to flights and rental car met your expectations, and that you found exceptional value in your tour. Your kind words mean a lot to us, and we look forward to assisting you with your next adventure.

Best Regards,
Great Value Vacations

Beoordeeld met 5 van de 5 sterren

Great trip and an excellent value.

Great trip and an excellent value.

3 mei 2026
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Antwoord van Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with us. We are delighted to hear that you had a great trip and found excellent value in our services. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Beoordeeld met 5 van de 5 sterren

The schedule of travel was really…

The schedule of travel was really impressive, flights, hotels and transportation from one city to another was on time, reservations on hotels was not problem.
Every aspect of the travel package was complete!!!!!

8 mei 2026
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Antwoord van Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with us. We are delighted to hear that the schedule, flights, hotels, and transportation met your expectations and that your reservations went smoothly. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Beoordeeld met 4 van de 5 sterren

Hawaii trip

For this trip only things went pretty well. The information that GVV provides has gotten worse in the past couple of years. For instance, the documentation says "With Breakfast" so naturally we went to the breakfast buffet the first morning only to get a bill for $77.00 and information that we were to get our "Continental" breakfast in a different place. This information should have been on the reservation/ Voucher document. This is our LAST trip with GVV after using them for more than 5 years.

6 mei 2026
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Antwoord van Great Value Vacations

Dear Valued Customer,

Thank you for sharing your experience with us. We are sorry to hear about the confusion regarding the breakfast arrangements and the inconvenience it caused during your trip. We appreciate your feedback and have shared it with our team to help us better serve our customers in the future.

We appreciate your repeat business and hope that you will reconsider and travel with us again.

Best Regards,
Great Value Vacations

Beoordeeld met 5 van de 5 sterren

Great location

Great location. No resort charges. Clean room. Nice hot tub and small pool. Doing some construction in part of lobby but did not effect anything.

1 mei 2026
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Antwoord van Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with us. We're glad you enjoyed the great location, clean room, and amenities like the hot tub and pool. We appreciate your understanding regarding the construction and are happy it did not affect your stay. Your feedback has been shared with our team.

Best Regards,
Great Value Vacations

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