Groupia Reviews 511

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Groupia made booking a hen party easy. There are loads of activities to choose from and accommodation. You are always kept updated, great communication thank you.

Beoordeeld met 5 van de 5 sterren

Ellie and Steve were great with assisting to create the itinerary. From the moment of arriving in france, everything went so smoothly. Will 100% be Booking with these guys again

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tom was absolutely brilliant and so helpful! He made the whole booking process really easy for me. He always responded to my questions straight away and was quick to help whenever I got stuck with any... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tom from Gohen came back with a quote in less that 24hrs. He planned an itinerary which incorporated all the activities I wanted and 2nights accommodation for under the budget I gave. This has been th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Evenementenbureau
  2. Evenementenmanagementbedrijf
  3. Partyplanner
  4. Touroperator

Over Groupia

Geschreven door het bedrijf

Group travel made easy.

Groupia are the UK's go-to group travel specialists having sent over 700,000 people off on memorable trips away since 2002.

We organise events in the UK, Europe, and the USA including stag parties, hen weekends, corporate events, golf trips, and more.

Our brands include:

• Groupia (Group Travel)
• GroupiaGolf (Golf Trips)
• GoHen (Hen Parties)
• StagWeb (Stag Parties)
• Company Away Days (Team Building)
• Groupia School Trips (School Trips)

We’re ABTOT-bonded which means you’re protected.

Send us a free enquiry through one of our websites today or give us a call on 01225 474200 (Monday-Friday 8.30-17.30) to get the ball rolling on that next big group trip.

Contactgegevens

  • 213 London Road East, Batheaston, BA1 7NB, Bath, Verenigd Koninkrijk

  • groupia.com

4,7

Uitstekend

TrustScore 4.5 uit 5

511 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Made the booking process so much more…

Made the booking process so much more simple, great properties :) Simon was amazing and so helpful

16 augustus 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi Annie!

Thank you so much for the 5-star review! ⭐

We're happy to hear that you've had a stress-free time booking with us! 🤗

And we hope to see you back again soon! 😊

The Groupia Team

Beoordeeld met 1 van de 5 sterren

Fictitious quote to entice booking

I was given a personalised quote for a golf trip to Portugal and paid the required deposit to secure the booking. However, 10 days later, I was informed that the "personalised" trip was not possible due to a) the hotel having no availability and b) the golf courses not having tee times.
We had already booked time off work, flights and cars for this week so could not change dates.

Our overall experience is that the quotes are fictitious and only to entice you to book, but are not real. Avoid this company.

9 juli 2024
Review zonder uitnodiging
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Antwoord van Groupia

Good afternoon Chris,

We value your feedback and are very sorry to hear that you haven’t had a positive experience booking with us.

As stated in your quote, and as per our Terms & Conditions, all programmes are subject to availability, and you will receive a Booking Confirmation email once your booking has been confirmed post-deposit.

Unfortunately, the hotel you were interested in didn’t have availability for your preferred dates, so we offered you suitable alternatives, which you declined. We can see that you requested your deposit back on the 30th of July 2024 and have confirmed that your deposit was refunded the same day.

We apologise for the inconvenience this has caused to your golf trip.

If you ever decide to give us a second chance, don’t hesitate to contact us as we would be happy to assist you.

Kind regards,
The Groupia Team

Beoordeeld met 5 van de 5 sterren

Friendly and Affordable - Thank you Simon!

Simon really helped with the process of booking a Hen do for over 15 people which I initially thought would be a stressful task! He was able to answer lots of questions and help decide activities. I found his advice invaluable and would definitely book through him again!

6 augustus 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi Frankie!

Thank you so much for the 5-star review! ⭐

We are really happy to hear that you've had an easy time organising a hen do with Simon's help! 😊

We'll pass your kind comments over to him and hope to see you again too! 🥳

The Groupia Team

Beoordeeld met 5 van de 5 sterren

I had Luke help me organise my friends…

I had Luke help me organise my friends hen party, he was very knowledgeable and took all the stress out of booking.
Thank you so much for all your help

29 juli 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi Ellie!

Thanks for leaving Luke a 5-star review! ⭐

We'll pass your kind feedback over to him right away! 🤗

Hope you have a wonderful rest of your week! 😊

The Groupia Team

Beoordeeld met 5 van de 5 sterren

Really helpful when booking

Really helpful when booking, ammended activities to suit our needs and really prompt responses! Great experience so far!

24 juli 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi Ellie!

Thank you so much for the 5-star review! ⭐

We're very happy to hear that you've had a great experience booking your party with us! 😊

We look forward to your next review! 🥰

Hope you have a fantastic rest of the week! 🤗

The Groupia Team

Beoordeeld met 5 van de 5 sterren

Luke was a top guy went above and…

Luke was a top guy went above and beyond to help out . Promote this guy . Great service all round.

15 juli 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi Emmanuel!

Thank you so much for leaving Luke a 5-star review! ⭐

We'll pass your kind comments over to him! 😊

Have an amazing rest of the week! 🍻

The Groupia Team

Beoordeeld met 5 van de 5 sterren

Amazing to work with

Amazing to work with. Very quick to get back to me and made the entire process stress free!

15 juli 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hey there!

Thank you so much for the 5-star review! 🤗

We're happy to hear that you've had a stress-free time working with us! 🤩

Hope you have a fantastic rest of the week! 😎

The Groupia Team

Beoordeeld met 5 van de 5 sterren

Tom was a massive help

Tom was a massive help, and put my mind at ease during the process of booking the hen.

12 juli 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi Hannah!

Thank you so much for the 5-star review! ⭐

We're happy to hear that you've had an easy time booking a hen do with Tom! 😎

Let us know how it all goes and don't hesitate to reach out if you have any questions! 🤗

Enjoy the party! 🥳

The Groupia Team

Beoordeeld met 5 van de 5 sterren

Great Quick Service

So far so good. Quick & Easy process with speedy responses from Luke who answered all of our questions prior to booking. The hen is not until next Feb but we are all looking forward to it.

10 juli 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi there!

Thanks for the 5-star review! 🤩

We're happy to hear that you've had a stress-free time booking a hen do with us! 😊

Let us know how it all goes and don't hesitate to contact us if you have any questions! 🎉

The Groupia Team

Beoordeeld met 5 van de 5 sterren

would definitely use again!

Tom couldn’t have been more helpful. He provided so many quotes for us and amended them with no issues either. Possibly the smoothest way to plan a hen do!! I can’t comment on after booking as we don’t go until July 2025 but so far so good!!

4 juli 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi Jorgia!

Thanks so much for the 5-star review! ⭐

We'll pass your kind comments over to Tom and look forward to hearing how it all goes! 🥳

The Groupia Team

Beoordeeld met 5 van de 5 sterren

Amazing support

Vicki was amazing support and such a lovely person, i highly recommend Groupia to anyone planning a event its an easy process and the team are amazing.

2 juli 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hey there!

Thank you for the fantastic 5-star review! ⭐

We'll pass it over to Vicki and the team right away! 🤗

We wish you an amazing rest of the week and hope to see you back again soon! 😊

The Groupia Team

Beoordeeld met 5 van de 5 sterren

Great weekend

We had a brilliant weekend in Brighton for my best friends hen do, there were 14 of us.
Vicki has been faultless, she’s always happy to help and has made the process a smooth one. Thank you so much xx

21 juni 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi Jade!

Thank you so much for the 5-star review! 🤩

It's so lovely to hear that you've had a brilliant hen party thanks to Vicki! 😊

We'll pass the great news over to her and hope to see you back again soon! 🤗

The Groupia Team

Beoordeeld met 5 van de 5 sterren

Easy and helpful

Creating a group was super easy and the price was the best I found! Luke was super helpful with the quotes and made changes when I needed them to work for our hen party!

21 juni 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi Megan!

Thank you so much for the 5-star review! ⭐

We're happy to hear that you've had a stress-free time booking your hen do with Luke's help! 🤩

Let us know how it all goes! 🥳

The Groupia Team

Beoordeeld met 5 van de 5 sterren

Truly outstanding customer service.

Lucy has been exceptional in getting this house sorted for us so far, organising 19 people for a hen party is hugely stressful but all that has disappeared with Lucy’s assistance. Every question answered immediately, and efficiently.

Give this girl a raise

21 juni 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi Liam!

Thank you so much for leaving such a kind 5-star review for Lucy! 🤩

We'll pass it over to her right away - we're sure that it'll make her day! 🥰

Have a lovely weekend ahead! 🤗

The Groupia Team

Beoordeeld met 5 van de 5 sterren

Booked with ease

Booked with ease, my messages have been answered very quickly, within 24 hours, so far happy with the whole process

14 juni 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi Amanda!

Thank you so much for the 5-star review! ⭐

We're super happy to hear that you've had an easy time booking with us! 😍

Hope you have an amazing rest of the week! 🥳

The Groupia Team

Beoordeeld met 5 van de 5 sterren

Niamh has been so patient and lovely…

Niamh has been so patient and lovely throughout the setting up process and made sure that all my questions were answered with no pressures at all! Highly recommend and looking forward to my sisters hen do in 2025

19 juni 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi Hayley,

Thank you so much for leaving Niamh a 5-star review! ⭐

Let us know how it all goes by tagging us on socials! 😍

Wishing you a fantastic rest of the week! 🤗

The Groupia Team

Beoordeeld met 5 van de 5 sterren

Simon and Tom were both so helpful with…

Simon and Tom were both so helpful with my constant back and fourth between a UK and European Hen do! Simon amended my quotes 5 times to ensure I was happy! Would deffo reccomend.

14 juni 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi Romy!

Thank you so much for the 5 stars! ⭐

We're so happy to hear that you're satisfied with our services and will pass your comments over to Simon and Tom! 🤗

Hope you have an amazing rest of the week! 🥰

The Groupia Team

Beoordeeld met 5 van de 5 sterren

Such an easy service to use

Such an easy service to use, i was stressed to the max trying to arrange a hen do within the UK for 15 ladies for a whole weekend.. near on impossible task! But GoHen and the staff who work there has been so helpful and made the whole process totally stress free. I've had help so far from Niamh and Vicki and both have been so helpful and polite and answer any questions super quickly. They guide you through step by step so it's impossible to miss anything. SO helpful! Thank you both so much so far :)

10 juni 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi Emily!

Thank you so much for the 5-star review! ⭐

We're really pleased to hear that you've had a stress-free time booking a hen do with us! 🤩

We'll pass your lovely comments over to Vicki and Niamh and hope to see you again soon! 🎉

The Groupia Team

Beoordeeld met 5 van de 5 sterren

Amazing

unbelievable service Lucy made planning it all really easy. Had a little problem with the quad biking activity but she was helpful is finding a solution, assertive on emails didn’t have you waiting days for a reply. Would definitely recommend to anyone who is thinking on planning a stag do

3 juni 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi Nathan!

Thank you so much for leaving a 5-star review and recommendation! ⭐

We really appreciate them and can't wait to share them with Lucy! 😎

Hope you have an amazing weekend! 🍻

The Groupia Team

Beoordeeld met 5 van de 5 sterren

Tom was very helpful and very quick at…

Tom was very helpful and very quick at changing our quotes to suit our needs. Such an easy company to deal with

4 juni 2024
Review zonder uitnodiging
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Antwoord van Groupia

Hi Amu!

Thank you for the five-star review! ⭐

We're so happy to hear that you've had an easy time planning the perfect party with Tom's help! 🥳

Have a lovely rest of the week and enjoy the celebrations! 🤗

The Groupia Team

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