Group Line Reviews 

Great assistance from Ross in arranging a suitable show for my group.Very professanal

I use Groupline Booking regularly to organise theatre trips, and the service is always excellent. The booking process is straightforward and efficient.

A special mention to Ross, our sales account handler, who is incredibly helpful, courteous, and always goes above and beyond to make sure everything runs smoothly. His outstanding customer service makes organising school trips stress-free.

I would highly recommend Groupline Booking to any school arranging theatre visits.

Amazing experience with Samantha from group Lines, who was very clear with her instructions on where to collect tickets. As well as regular communication about the event. Thanks!

Arranging a school trip to see the Lion King on West End. Quick and smooth service by Arin.

Courteous and very helpful service from Arin in navigating booking and payment for tickets Paddington 2 at Savoy theatre, 20 February 2027, including access member and essential companion allowances. Much appreciated.

Helpful friendly staff who responded quickly to my enquiries. Made group booking and payments a quick and simple process. Couldn’t ask for more.

Very easy booking experience with Allen!

Excellent service will definitely use again.

Ross was brilliant, so helpful, quick replies and was not phased when I kept changing numbers. Thank you for your help Ross.

Excellent service from Neil and Ross. The booking was made with utmost ease, Ross reserved the tickets while I spoke to my daughters to confirm. I phoned a few times and the call was picked up within a few rings each time - amazing. Thank you for the stress free experience - very rare these days.

I use Group Line a couple times a year to organise a social/cultural event for my sports club. I've always had a good experience with friendly professional staff who are happy to be flexible and helpful if you need to make changes. This most recent time Neil was kind enough to find two additional tickets very near our original block. I highly recommend Group Line.

My experience with group line was 100% positive. They contacted me very quickly. The staff was very helpful and a joy to work with.

An amazing team at Groupline especially Sam and Neil Incredibly fast and efficient service! I needed to secure tickets at short notice for a sold-out performance, and they handled it with speed and kindness. Everything went smoothly from the initial inquiry to receiving the tickets. Highly recommended!"

Recently made a large group booking (60+ people) for The Lion King later this year. A huge thank you to Neil for making the whole booking process smooth and for being very helpful and responsive throughout. This really made organising a large group much easier!

I run a busy West End theatre visit group for older people. Group line and especially their agent Theresa Baker have arranged great seats, at great prices for us each month. We are listened to, given advice and the service is brilliant.
If you want great service and great prices use Group Line.

Excellent communication during the purchase process. Saves so much time and work if you're dealing with multiple venues.

I’ve used Group Line several times to book group tickets for different performances, and it has always been a brilliant experience. My contact person, Samantha, is always quick to respond and incredibly helpful - she even accommodated additional tickets after the reservation had already been confirmed.

I’m always very happy with the service and would highly recommend them.

A difficult situation made easy. Arin was a great help making it all come together for a group of 14 people

Always use Group Line, if I can. Allen Elliott is excellent; knows his customers and has the patience of a saint! Always recommend him!

I have dealt with Allen Elliot for 10 years now and he is always helpful and reliable. He lets me know about new shows and also makes sure everything runs smoothly. He ensures I get the best seats and always reminds me when payments are due. Nothing is too much for him. All of the team are amazing and when Allen isn't around I always have incredible service from whoever is allocated to me.