Very helpful team, I needed to get my order before my flight and they made sure that happened and followed up a lot until I received my package
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I spent AED 1,800 on glasses in Deira branch, but the experience was extremely disappointing. The lenses were poorly made — neither my near vision nor distance vision is clear. The staff’s advi... Toon meer
Bedrijf heeft geantwoord
خدمة العملاء لديكم سيئة للغاية اخبرتهم انني اود اعادة السلعة ثم اخبرني ان المندوب سياتي لاستعادة الشحنة وسيتم خصم 84 فقط ثم اخبرني بعد ذلك ان علي ان اذهب بنفسي الى شركة الشحن واقوم بدفع قيمة الشحن الت... Toon meer
Bedrijf heeft geantwoord
I've placed an order at 10:27 am yesterday which was a Thursday and my best hope was to receive the items on Saturday afternoon since it's already not early morning and Friday is the day off here.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a dynamic and vibrant organization with roots going back to the early 1960’s. Our very first outlet in Dubai started in the year 1963 in Deira. Since then, we have grown and developed into a formidable Eye-wear chain in the United Arab Emirates.
Contactgegevens
Shop #32, Ground Floor, Opp Carrefour Hypermarket Al Waheeda Street, , 550, dubai, Verenigde Arabische Emiraten
- 04 228 4328
- online@gulfoptic.com
- gulfoptic.com
3,9
Goed
147 reviews
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Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Gulf Optics…What's happened . . .?
Having been happily using Gulf Optics for my contact lense needs for quite some time, this time, not only had the price increased by more than 42%, but the items I wanted were not in stock and would have taken two weeks to deliver. I was therefore offered an alternative product that took my daily costs from around $1.60 to more than $3.27. Let's see how they do next time . . .
9 maart 2023
Second time ordering and still great
Second time ordering and still great. Delivery, packging, price everything is great.
28 oktober 2022
The color not same which I choose it…
The color not same which I choose it very bad experience
26 oktober 2022
Antwoord van Gulf Optic
Dear Yara
The color of the lenses may differ slightly from the image displayed on our website, depending on the eye color and lighting conditions.
Very excellent service delivery in time…
Very excellent service delivery in time and authentic product
3 oktober 2022
Very quick delivery,nicely packed
Very quick delivery,nicely packed, it reached me in perfect condition.thank you for the gift contact lenses liquid!
26 september 2022
Wrong understanding of Customer requirements.
The support number and branch office is not reachable by phone many times. And I did not received an update from the Al Twar branch after many days of my order with advance payment for eye glass.
22 september 2022
Review zonder uitnodiging
Web store doesn’t reflect storage state
After 24 of submitting my request which I put in my shopping cart, I received a message that it is not avail… so why I can select put in cart and proceed with delivery for smth you don’t have??
3 augustus 2022
Antwoord van Gulf Optic
Dear Vevolod Borisov, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations
Your prescription is not available in Acuvue Moist Astigmatism, we have already given you an alternative option Acuvue Oasys Astigmatism with the exact prescription
Excellent Service, but questionable product authenticity
The service of this place is exceptional, they delivered as promised.
My only concern is the authenticity of the product, all Tom Fords come with certificate of authenticity in the box, the frames I got didn’t come with it. Plus the build quality makes me question even more.
17 juli 2022
Antwoord van Gulf Optic
Dear Zuhair Khan, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.
all products sold from gulf optics are 100% genuine & authentic.
Please feel free to reach out to online@gulfoptic.com with any further comments, concerns, or suggestions you wish to share
I have an order 6/7 but still not…
I have an order 6/7 but still not delivered!!!!
If the lenses from another country how many days you will take to delivery??! In website say it take 1-2 days!!!
12 juli 2022
Antwoord van Gulf Optic
Dear Maitha Alhammadi,
We're very sorry for the delayed delivery, this was caused due to a very high volume of orders, that were supposed delivered before the EID holidays
Thank you again for choosing Gulf Optic, and all the best for this Holiday season!
Customer Service
Quick transanction!!!
8 juli 2022
Excellent service received the frame…
Excellent service received the frame before the due date always will recommend to others the Indian sales lady malayali In gulf optic in central mall was very polite and helpful she was very knowledgeable about the product
28 mei 2022
Fast Delivery & Affordable Price One…
Fast Delivery & Affordable Price One of the best sellers to buy from. Very professional and very focused on customers requirements and wishes.
Faheem is very competent and very professional so he kept sending updates on the shipment and followed up until items were delivered.
Thanks again and keep up the good work.
21 mei 2022
Review zonder uitnodiging
Lenses were only available with them…
Lenses were only available with them but delivery was a bit slow
11 mei 2022
Antwoord van Gulf Optic
Dear Lynne Cowap, I'm sorry to hear you had a frustrating experience. All products sold by gulfoptic.com are 100% original, in the past 59 years of Our Customer Service we have never heard such a query from any of our customers. We are trying to reach you by phone, email, and WhatsApp to address your concerns but to no avail. If you have any concerns about the product we are ready to solve your issues. Thank you
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