I was initially very pleased with the whole ordering process. However it took two phone calls and an email to obtain a refund for a delivery problem . I had hoped to replace the gift box but it was no... Toon meer
Bedrijf heeft geantwoord
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The package arrived with two spoiled pieces of fruit. The customer service was excellent, quickly explained my options and issued a refund. The rest of the fruit was fine and tasted great. Apprecia... Toon meer
Bedrijf heeft geantwoord
Package arrived in timely manner. Recipient was very pleased with the package and its contents. However, there was suppose to be jelly beans in the gift package and there was a substitution. I was dis... Toon meer
Bedrijf heeft geantwoord
The web site was easy to use. The gift basket selections were varied, so it was easy to find what I wanted, and easy to order. It arrived when they said it would and my family said the oranges, grape... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hale Groves offers the best citrus and fruit baskets money can buy. Order some for your friends, family or yourself.
The Hale Groves Guarantee
It's Simple
If the gift you order doesn't arrive fresh and perfect—if you and your recipients aren't totally delighted—we'll make it right.
Contactgegevens
1650 90th Ave., 32966, Vero Beach, Verenigde Staten
- 1-800-562-4502
- customercare@halegroves.com
- halegroves.com
4,4
Uitstekend
29K reviews
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followed all my requests.
26 maart 2026
Antwoord van Hale Groves
We are so glad everything went just as you hoped! Thank you for choosing Hale Groves and for taking the time to share your experience.
I disliked over half of the oranges…
I disliked over half of the oranges were extremely soft and over ripe. Unfortunately, so I didn’t really get to enjoy them and they cost $40.00.
Disappointed
26 maart 2026
Antwoord van Hale Groves
Thank you for your review. We will reach out to you directly.
Always excellent customer service
Always excellent customer service, easy website, and delicious fruit!
26 maart 2026
Antwoord van Hale Groves
Excellent service, an easy website, and delicious fruit that trifecta means everything to us! Thank you for the kind words and for your continued loyalty to Hale Groves.
Antwoord van Hale Groves
Seamless from start to finish that is exactly the experience we want every customer to have! Thank you for choosing Hale Groves.
Usually satisfied
One of the gifts I sent didn't look like the picture in the catalog. I thought it was going to be a basket and it was a box .
The other gift of citrus fruit had 2 spoiled oranges in it. The recipient sent me a picture of it but I don't know how to attach it.
26 maart 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
One of my orders placed on March 26 was…
One of my orders placed on March 26 was to be delivered by Easter April 5. And the Oder sat at a Fed ex depot from April 3 until April 6 the day after Easter
26 maart 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
Easter "Basket" is Cute!
Communication was good. Speed of delivery was timely! However, 75% of the oranges were no good at arrival.
26 maart 2026
Antwoord van Hale Groves
We would like to extend our sincere apologies to you regarding your dissatisfaction with our fruit. We are disappointed that it did not meet our standards and your expectations. We have sent a replacement with an estimated arrival week of 4/20-4/26. We value you as a customer and appreciate your business.
Antwoord van Hale Groves
From browsing to delivery, we are so glad everything hit the mark! Thank you for the wonderful feedback and for choosing Hale Groves.
Fruit was delivered in time frame…
Fruit was delivered in time frame stated and both recipients said that it arrived well packaged and the fruit was delicious. Very satisfied with purchase. Thank you , keep up good work.
26 maart 2026
Antwoord van Hale Groves
We love hearing that both recipients were happy and that everything arrived well packaged and delicious right on schedule! We will absolutely keep up the good work. Thank you so much for the encouragement and for choosing Hale Groves!
Received oranges and not presented as…
Received oranges and not presented as indicated on line . Should have been the Easter basket did not receive oranges received in cardboard box, been trying to get resolved still not been resolved just asked to contact customer care which I did .
26 maart 2026
Antwoord van Hale Groves
We would like to extend our sincere apologies to you regarding your dissatisfaction with our fruit. We are disappointed that it did not meet our standards and your expectations. We have sent a replacement with an estimated arrival week of 4/13-4/19. We value you as a customer and appreciate your business.
Antwoord van Hale Groves
Easy ordering is something we work hard at, so glad to hear it! Thank you for choosing Hale Groves.
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
The recipient loved it
The recipient loved it, delicious. It arrived in time for Easter. Thank you.
26 maart 2026
Antwoord van Hale Groves
We're happy to hear that the recipient loved it and that it arrived in time for Easter! Thank you for your positive feedback; we appreciate it.
Multiple pieces of fruit covered in…
Multiple pieces of fruit covered in white mold, and even smelled bad.
26 maart 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
Antwoord van Hale Groves
That is always wonderful to hear! Thank you for choosing Hale Groves.
Antwoord van Hale Groves
On time and exactly as ordered that is the standard we hold ourselves to, and it means a lot to hear we are delivering on that! Thank you for your loyalty and for taking the time to share your experience.
Antwoord van Hale Groves
Good delivery and a good product we will happily take that! Thank you for choosing Hale Groves.
I placed 2 orders in the middle of…
I placed 2 orders in the middle of March to be delivered by Easter. Both orders weren't delivered until the Wednesday after Easter.
26 maart 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
The fruit was juicy and sweet
The fruit was juicy and sweet. It arrived in good condition. The recipient was very pleased.
26 maart 2026
Antwoord van Hale Groves
We're happy the fruit was juicy and sweet and arrived in good condition! We appreciate you letting us know the recipient was very pleased.
Quality Fruit
18 maart 2026
Antwoord van Hale Groves
Thank you for the great review! We're so glad you're happy with the quality. That means everything to us!
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