I was initially very pleased with the whole ordering process. However it took two phone calls and an email to obtain a refund for a delivery problem . I had hoped to replace the gift box but it was no... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The package arrived with two spoiled pieces of fruit. The customer service was excellent, quickly explained my options and issued a refund. The rest of the fruit was fine and tasted great. Apprecia... Toon meer
Bedrijf heeft geantwoord
Package arrived in timely manner. Recipient was very pleased with the package and its contents. However, there was suppose to be jelly beans in the gift package and there was a substitution. I was dis... Toon meer
Bedrijf heeft geantwoord
The web site was easy to use. The gift basket selections were varied, so it was easy to find what I wanted, and easy to order. It arrived when they said it would and my family said the oranges, grape... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hale Groves offers the best citrus and fruit baskets money can buy. Order some for your friends, family or yourself.
The Hale Groves Guarantee
It's Simple
If the gift you order doesn't arrive fresh and perfect—if you and your recipients aren't totally delighted—we'll make it right.
Contactgegevens
1650 90th Ave., 32966, Vero Beach, Verenigde Staten
- 1-800-562-4502
- customercare@halegroves.com
- halegroves.com
4,4
Uitstekend
29K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Moldy Oranges, Great Customer Service
I think the company needs to consider using another method of shipping long distance. An orange shipped in an uninsulated box that's being carried in a truck for hours and then stored in a warm building for a day or two, and then put in another cold/warm truck is going to be delivered in poor condition. The company will happily send a replacement a MONTH later when the crop is in but then it all starts over.
26 maart 2026
Antwoord van Hale Groves
We would like to extend our sincere apologies to you regarding your dissatisfaction with our fruit. We are disappointed that it did not meet our standards and your expectations. We have sent a replacement with an estimated arrival week of 5/4-5/10. We value you as a customer and appreciate your business.
Reliable USA company
Helpful customer service
Fruit arrived in great condition
My friends are always thrilled
26 maart 2026
Antwoord van Hale Groves
This truly made our day! We are so glad our customer service team was helpful, that your fruit arrived in perfect condition, and most importantly that your friends are always thrilled. Thank you for choosing Hale Groves!
Honeybells are delicious.
Oranges are so sweet and juicy, loved by our adults and children as well. Thank you for your prompt delivery and protective packaging.
26 maart 2026
Antwoord van Hale Groves
There is nothing better than fruit the whole family enjoys, from the little ones to the grown-ups! We are so glad the oranges hit the spot and that everything arrived promptly and in great shape. Thank you for the wonderful review!
Late delivery
The package was delivered to the Virginia address right after my daughter left on vacation for the week! The fruit is rotting outside her front door and will be a mess when she gets home.
3 april 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
Antwoord van Hale Groves
What a sweet gift for your mom! We are so glad she loved it. Thank you for choosing Hale Groves to make her day a little brighter!
Bad oranges, mold
The three trays of oranges arrived on time and well packaged. I was excited to send Florida oranges back to my office in Michigan, and they were very happy to see fresh oranges.
However, I just learned that there were 3 oranges in the 1st 2 trays that were moldly on the bottom and had to be discarded. I need to look at the 3rd tray tomorrow. I wonder how long they'd been in storage before being shipped?
26 maart 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
I grew up next to this farm n veto…
I grew up next to this farm n veto beach
I was homesick for some HoneyBells
These are the Best
26 maart 2026
Antwoord van Hale Groves
What a special connection! There is nothing quite like the taste of home, and we are so glad our Honeybells could bring back those memories. Vero Beach has a special place in our hearts too. Thank you for coming back to us and welcome home!
My order arrived and half the fruit…
My order arrived and half the fruit were rotten. I emailed you'll with pictures and got no respond. Does the company care????????????
26 maart 2026
Antwoord van Hale Groves
Thank you for your feedback. We have reached out to you directly.
I have good experience with hales…
I have good experience with hales groves, no problem.
26 maart 2026
Antwoord van Hale Groves
We are so glad to hear it! Thank you for your continued trust in Hale Groves and for taking the time to share your experience.
Hail, Hale to the grove.
website was very user friendly, concise and pics certainly helped. Ordering was very easy and fast.
26 maart 2026
Antwoord van Hale Groves
We are so glad the website made things easy and that the photos were helpful! That is exactly the experience we hope every customer has. Thank you for the kind words and for choosing Hale Groves!
Antwoord van Hale Groves
Delicious oranges and grapefruit that is exactly what we love to hear! Thank you for the kind words and for choosing Hale Groves.
Luscious unique citrus - makes great gift....
Honeybell = best citrus. Reliable & delicious....
26 maart 2026
Antwoord van Hale Groves
We could not agree more! Honeybells truly are in a class of their own, and reliable and delicious is exactly what we strive for every season. Thank you for the love!
This company always has the highest…
This company always has the highest quality fruits and gooodies. I’ve used y’all a few times for Christmas oranges and grapefruit. My family has always been impressed. And you deliver when you say you will!
26 maart 2026
Antwoord van Hale Groves
A few Christmas seasons in and still impressing the whole family that means so much to us! We take a lot of pride in our fruit and in getting it there when we say we will. Thank you for making Hale Groves part of your holiday tradition, and we look forward to another great season with you!
Everything I have order has arrived on…
Everything I have order has arrived on time, just as promised . Fresh and well packed. I enjoy ordering for my family and friends it is a nice surprise for them and a healthy treat.
26 maart 2026
Antwoord van Hale Groves
What a wonderful way to share a little sunshine with the people you love! We are so glad everything has arrived on time, fresh, and well packed, and that your family and friends have enjoyed the surprise. Thank you for trusting us to be part of those special moments!
A delicious gift delivered as promised
Hales delivered a breakfast box to my family that was well received and delivered in time for the holiday as scheduled.
26 maart 2026
Antwoord van Hale Groves
A holiday breakfast box delivered right on time that is exactly what we aim for! We are so glad your family enjoyed it. Thank you for choosing Hale Groves to be part of your celebration!
My sister loves jellybeans
My sister loves jellybeans! And boy oh boy did she love this pre-Easter get well surprise with all the VC she could get but plus some great add ons!
26 maart 2026
Antwoord van Hale Groves
What a thoughtful get well surprise for your sister! We love that the jellybeans were a hit and that all those little extras made it extra special. Thank you for choosing Hale Groves to help brighten her day!
Always arrive fresh and perfectly…
Always arrive fresh and perfectly wrapped/packaged. Always on time or early. Recipients always praise and appreciate these gifts!
26 maart 2026
Antwoord van Hale Groves
Fresh, beautifully packaged, and right on time and happy recipients to boot! That is everything we could hope for. Thank you for continuing to trust Hale Groves with your gifts and for taking the time to share such a wonderful review!
The product came when expected and was…
The product came when expected and was of great quality. Two separate occasions were being recognized so I will not be ordering your products on any regular basis. I appreciate having your company being available for such special gifts. Thank you, Virginia
26 maart 2026
Antwoord van Hale Groves
We are so glad we could be part of marking those two special occasions, and that everything arrived on time and in great quality! Whether it is once a year or once in a while, we are always here when you need us. Thank you for thinking of Hale Groves for your gifting needs!
It was easy to order the gift baskets…
It was easy to order the gift baskets and my kids loved them!
26 maart 2026
Antwoord van Hale Groves
Kids who lov0e fruit baskets that is the best kind of review! We are so glad the ordering was easy and that the gift baskets were a hit. Thank you for choosing Hale Groves!
Super sweet and fresh!
26 maart 2026
Antwoord van Hale Groves
Sweet and fresh is exactly what we aim for! Thank you for the kind words and for choosing Hale Groves.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.