I was initially very pleased with the whole ordering process. However it took two phone calls and an email to obtain a refund for a delivery problem . I had hoped to replace the gift box but it was no... Toon meer
Bedrijf heeft geantwoord
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The package arrived with two spoiled pieces of fruit. The customer service was excellent, quickly explained my options and issued a refund. The rest of the fruit was fine and tasted great. Apprecia... Toon meer
Bedrijf heeft geantwoord
Package arrived in timely manner. Recipient was very pleased with the package and its contents. However, there was suppose to be jelly beans in the gift package and there was a substitution. I was dis... Toon meer
Bedrijf heeft geantwoord
The web site was easy to use. The gift basket selections were varied, so it was easy to find what I wanted, and easy to order. It arrived when they said it would and my family said the oranges, grape... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hale Groves offers the best citrus and fruit baskets money can buy. Order some for your friends, family or yourself.
The Hale Groves Guarantee
It's Simple
If the gift you order doesn't arrive fresh and perfect—if you and your recipients aren't totally delighted—we'll make it right.
Contactgegevens
1650 90th Ave., 32966, Vero Beach, Verenigde Staten
- 1-800-562-4502
- customercare@halegroves.com
- halegroves.com
4,4
Uitstekend
29K reviews
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The order for Steve and Julie…was delivered to a neighbor instead of to them.
The order for Steve and Julie Bullington was delivered to a neighbor but eventually brought to them and the Sullivan’s order was delivered a day late.
30 maart 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
The quality and taste of the fruit was…
The quality and taste of the fruit was very good. Will be buying again.
30 maart 2026
Antwoord van Hale Groves
We're happy that you found the fruit's quality and taste to be very good! We appreciate you letting us know you'll be buying again.
good company
This is true. Every order I have ordered from Hale's has been on the money. There has been only a couple of times that there has been bad fruit and Hale's was called and they replaced all fruit that was damaged. They are a great company to do business with.
I just wish they could have a little lower prices. But for the service they have and the goodness of the product I will buy from them all the time.
13 april 2026
Antwoord van Hale Groves
We appreciate your positive feedback and are happy to hear that you've consistently had good experiences with our orders. We acknowledge your comment regarding pricing and are so glad you value the quality of our products and service enough to continue purchasing from us.
The product was excellent but the…
The product was excellent but the delivery was nearly a week later than expected and I paid for speedy delivery. I am unlikely to order from you again.
26 maart 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
The people I sent them to loved them.
The people I sent them to loved them.
Easy ordering and good tracking ability.
And updates on shipping.
30 maart 2026
Antwoord van Hale Groves
We're happy to hear that your recipients loved their gifts! We appreciate your feedback regarding the easy ordering process and the helpful shipping updates.
Antwoord van Hale Groves
Easy to order, easy to love that's exactly what we aim for! Thanks so much for taking a moment to share, and we hope your order brings a little something delicious your way!
This is a great company for gifts.
26 maart 2026
Antwoord van Hale Groves
We're happy to hear you think our company is great for gifts! Thank you for letting us know about your positive experience.
Antwoord van Hale Groves
We're so happy to hear the honeybells were amazing and delivered in perfect condition! Thank you for sharing your wonderful experience with us.
I’ve been ordering grapefruits for…
I’ve been ordering grapefruits for several years as a gift. They are always delicious and delivered on time. That’s why I keep coming back.
12 maart 2026
Antwoord van Hale Groves
A loyal customer for years that truly means the world to us! We are so glad the grapefruits have always delivered on both taste and timing, and that they have made such a wonderful gift. We look forward to many more seasons together. Thank you so much!
Antwoord van Hale Groves
Please accept our apologies for the inconvenience you experienced while placing your order on the website. Your feedback is so valuable to us. We truly value you as a customer and appreciate your business.
Antwoord van Hale Groves
Dependable is exactly what we strive to be! Thank you for the kind words and for choosing Hale Groves.
Great oranges.
Easy to order. Fast shipping. Great oranges. I send them to my family in the north and they love them.
26 maart 2026
Antwoord van Hale Groves
What a wonderful way to share a little Florida sunshine with family up north! We are so glad the ordering process was easy and that the oranges arrived quickly and were a hit. Thank you for letting us be part of your family tradition!
Several issues
1st time I called the person tried to be helpful but was kinda clueless. Also they had wrong delivery address. Didn't get an email confirmation.
Called a second time to ask for email confirmation and still didn't correct delivery address. Also the person was borderline rude.
Also not impressed with flavor of oranges.
I want to think I was unlucky because always order from you.
26 maart 2026
Wonderful fresh fruit
26 maart 2026
Antwoord van Hale Groves
Fresh and delicious is exactly what we aim for! Thank you for the kind words and for choosing Hale Groves.
Excellent products…delicious too!
26 maart 2026
Antwoord van Hale Groves
Excellent and delicious we will take it! Thank you so much for the kind words and for choosing Hale Groves.
Totally satisfied with Customer Service and sweet Honeybells!
The first time I ordered the Honeybells they were exactly ready. I contacted the company and they immediately replaced the oranges with extremely sweet Honeybells. I am very satisfied with the customer service.
8 december 2025
Review zonder uitnodiging
Antwoord van Hale Groves
We're happy to hear that we could provide you with extremely sweet Honeybells after the first order. We are very satisfied that you were pleased with our customer service. Thank you!
The price of shipping! I will not use you again!!!!
The price for shipping a gift!!! Too expensive for me!!!!!!
26 maart 2026
Antwoord van Hale Groves
Thank you for your review. We realize that shipping prices have risen and this is why we offer promotions to offset the cost for our customers. We do value you as our customer and appreciate your business.
changes
Like with most things these days, the prices have gone up dramatically. I used to love your stores in FL, and they are both gone (sad).
26 maart 2026
Antwoord van Hale Groves
Thank you for your review. We realize that shipping prices have risen and this is why we offer promotions to offset the cost for our customers. We do value you as our customer and appreciate your business. If there is anything else that we can do for you, we are here for you.
Antwoord van Hale Groves
That is exactly what we love to hear! We cannot wait to have you back. Thank you for the kind words!
Antwoord van Hale Groves
Fresh and easy that is just what we like to hear! Thank you for being a Hale Groves customer and for taking the time to share your experience.
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