I was initially very pleased with the whole ordering process. However it took two phone calls and an email to obtain a refund for a delivery problem . I had hoped to replace the gift box but it was no... Toon meer
Bedrijf heeft geantwoord
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The package arrived with two spoiled pieces of fruit. The customer service was excellent, quickly explained my options and issued a refund. The rest of the fruit was fine and tasted great. Apprecia... Toon meer
Bedrijf heeft geantwoord
Package arrived in timely manner. Recipient was very pleased with the package and its contents. However, there was suppose to be jelly beans in the gift package and there was a substitution. I was dis... Toon meer
Bedrijf heeft geantwoord
The web site was easy to use. The gift basket selections were varied, so it was easy to find what I wanted, and easy to order. It arrived when they said it would and my family said the oranges, grape... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hale Groves offers the best citrus and fruit baskets money can buy. Order some for your friends, family or yourself.
The Hale Groves Guarantee
It's Simple
If the gift you order doesn't arrive fresh and perfect—if you and your recipients aren't totally delighted—we'll make it right.
Contactgegevens
1650 90th Ave., 32966, Vero Beach, Verenigde Staten
- 1-800-562-4502
- customercare@halegroves.com
- halegroves.com
4,4
Uitstekend
29K reviews
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FedEx delivered to the wrong address
FedEx delivered my package to the wrong address. My concern was addressed immediately and a refund was given! I appreciate the speedy response from customer service team and account’s receivable team! Excellent Service!
1 april 2026
Antwoord van Hale Groves
We're happy to hear that your concern was addressed immediately and that you received a refund. We appreciate your positive feedback regarding our customer service and accounts receivable teams' speedy response.
These were the sweetest and juiciest…
These were the sweetest and juiciest oranges I’ve ever tasted!
1 april 2026
Antwoord van Hale Groves
We're happy to hear that you found the oranges so sweet and juicy! We appreciate you sharing your positive experience with us.
Artic Air Service…
Scotty explained everything thoroughly from what needed to be done to how they were going to install the carbon filter and lights. I didn’t feel like he was trying to sell me something that I didn’t need. Both he and his helper were polite and friendly.
15 april 2026
Antwoord van Hale Groves
Juicy fruit is what we're all about! So glad it hit the mark. Thanks for the fun review we hope you enjoy every last bite, and we'd love to see you back soon!
Shame on you for shipping the tiny fruit.
Fruit was below par in size. We have bought your product for years. The honey bells this year were embarrassing to you and your reputation.
Shame on you.
1 april 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
Antwoord van Hale Groves
We're happy to hear that you find our fruit, prices, and shipping great! Thank you for being a repeat customer; we appreciate it.
Excellent quality tangerines
Excellent quality tangerines. I look forward to these every year because my grocery store no longer offers tangerines. In this shipment, two were damaged but the remainder were delicious.
1 april 2026
Antwoord van Hale Groves
We would like to extend our sincere apologies to you regarding your dissatisfaction with our fruit. We are disappointed that it did not meet our standards and your expectations. We have sent a replacement with an estimated arrival week of 4/27-5/3. We value you as a customer and appreciate your business.
Replacement fruit rec’d👍
I have rec’d a gift from Hale with good quality fruits. So I decide to “send” to a friend who had a health battle and got good news. Well they reported that some of the fruit had mold. I got copied on the email saying the fruit would be replaced in a couple of weeks (seemed long). I was embarrassed and saddened but thankful the 2nd replacement package arrived much earlier than the 2 1/2 weeks originally quotes.
31 maart 2026
Antwoord van Hale Groves
Thank you for your feedback, and we apologize for the condition of the package. We are glad we submitted a replacement for you, and we hope that it was enjoyed.
It was a gift & recipient was pleased
1 april 2026
Antwoord van Hale Groves
We're so happy to hear the recipient was pleased with their gift! We appreciate you letting us know about their positive experience.
Antwoord van Hale Groves
We're happy the fruit was good and delivered intact on time. We appreciate your positive feedback very much.
I'm a long time customer of Hale…
I'm a long time customer of Hale Groves.
Just recently I sent Hale Oranges as gifts to three friends. They loved them and the shipping was on time and efficient. However, one of my friends did tell me that a couple of the oranges in her shipment were "dry tasting". I alerted customer service and they immediately sent her replacements for them (and a couple extra). My friend is happy..... and I'm happy because I'm dealing with a company I can count on for a great product AND great service.
1 april 2026
Antwoord van Hale Groves
We're glad to hear that your friends enjoyed the Hale Oranges and that the shipping was efficient. We appreciate you bringing the issue of the dry oranges to our attention. We're happy that the replacements satisfied your friend. Thank you for your continued patronage and for acknowledging our commitment to service and quality.
Ordered Easter products delivered on…
Ordered Easter products delivered on time and the best part - most delicious !
1 april 2026
Antwoord van Hale Groves
We're happy to hear that your Easter order was delivered promptly and that you found our products delicious! Thank you for your positive feedback.
Perfect gifts
I purchased baskets for Easter for my sister, sister-in-law, and my daughter. This was the third year I have done this. My family just love the baskets.
1 april 2026
Antwoord van Hale Groves
We're happy to hear that the baskets were a hit with your family again this year! It's wonderful to know they love them. Thank you for your continued support and positive feedback.
Have been ordering Hales for some time
Ordering was easy. It was a gift so I have no idea of the quality of the product yet. There was a delay by the shipper and was supposed to come Fri then Sat and eventually Tues
1 april 2026
Antwoord van Hale Groves
We appreciate your order and hope the recipient enjoys their gift! We regret to hear about the shipping delay and any inconvenience it caused. Thank you for your feedback.
Always on time shipping and the fruit…
Always on time shipping and the fruit is awesome!!!
1 april 2026
Antwoord van Hale Groves
We're so happy to hear that you consistently receive your orders on time and that you find the fruit awesome! We appreciate your positive feedback very much.
Antwoord van Hale Groves
We're so glad you enjoyed the deliciousness and quick delivery! Thank you for consistently choosing us and for your great feedback!
Antwoord van Hale Groves
We're happy to hear that your neighbor is delighted with the gift! Thank you for sharing this positive feedback with our team.
Antwoord van Hale Groves
We're happy to hear that your order was fresh, on time, and delivered with care! Thank you for your positive feedback; we appreciate it.
The fruit and cakes are delicious
The fruit and cakes are delicious. The orange cake is my favorite. Customer service is really attentive also, I had a problem with one of my marmalades and they corrected it right away.
30 maart 2026
Antwoord van Hale Groves
This really made us smile! We are so glad the fruit and cakes have been a hit, and that the orange cake has earned a special place as your favorite. It is also wonderful to hear that our customer service team was able to take care of your marmalade issue so quickly. That is exactly the experience we want every customer to have. Thank you for such a thoughtful review!
Love honeybells
30 maart 2026
Antwoord van Hale Groves
Us too! There is nothing quite like them. Thank you for the love and for choosing Hale Groves!
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