I was initially very pleased with the whole ordering process. However it took two phone calls and an email to obtain a refund for a delivery problem . I had hoped to replace the gift box but it was no... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The package arrived with two spoiled pieces of fruit. The customer service was excellent, quickly explained my options and issued a refund. The rest of the fruit was fine and tasted great. Apprecia... Toon meer
Bedrijf heeft geantwoord
Package arrived in timely manner. Recipient was very pleased with the package and its contents. However, there was suppose to be jelly beans in the gift package and there was a substitution. I was dis... Toon meer
Bedrijf heeft geantwoord
The web site was easy to use. The gift basket selections were varied, so it was easy to find what I wanted, and easy to order. It arrived when they said it would and my family said the oranges, grape... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hale Groves offers the best citrus and fruit baskets money can buy. Order some for your friends, family or yourself.
The Hale Groves Guarantee
It's Simple
If the gift you order doesn't arrive fresh and perfect—if you and your recipients aren't totally delighted—we'll make it right.
Contactgegevens
1650 90th Ave., 32966, Vero Beach, Verenigde Staten
- 1-800-562-4502
- customercare@halegroves.com
- halegroves.com
4,4
Uitstekend
29K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Childhood memories
As a child my grandparents would send my Mom and Dad oranges and grapefruit every year.
Getting those oranges and biting into them transported me back to being that 10 year old child again.
I will 10000% be buying from you guys again. I cant wait till next harvest to eat them again. I will be buy way more then just the 12 I got this time.
I look forward to seeing what else you have to offer through out the rest of the year.
10 april 2026
Antwoord van Hale Groves
This genuinely made us smile what a wonderful memory to carry with you, and what an honor to be part of bringing it back! There's something truly special about the way a perfect piece of fruit can do that.
We can't wait to send you a bigger box next time, and we hope every bite takes you right back to that kitchen table. Welcome back to the Hale Groves family we think your grandparents had great taste!
Great Customer Service
It was the first time I sent a gift of Hale Groves fruit. I ordered online and the customer service notifications were great from start to finish.
10 april 2026
Antwoord van Hale Groves
Thank you so much welcome to the Hale Groves family! We're so glad your first experience sending a gift went smoothly from start to finish. There's nothing better than knowing your gift is on its way and exactly where it is! We hope your recipient loved every bite, and we look forward to helping you send something special again soon.
This company is awesome
This company is awesome! My daughter loved the oranges and grapefruit she received! I am so proud of the quality fruit this company has!
10 april 2026
Antwoord van Hale Groves
That means so much to us thank you! Nothing makes us happier than knowing your daughter loved her fruit. We put a lot of care into every box, and it's wonderful to hear that comes through. We hope to be your go-to for many gifts to come!
Product was great and ordering phone…
Product was great and ordering phone help was friendly and helpful.
10 april 2026
Antwoord van Hale Groves
Thank you so much! We're glad the fruit hit the mark and that our team made the ordering process easy and enjoyable. We'll pass the kind words along! Hope to hear from you again soon.
I sent the baby bells to my…
I sent the baby bells to my sister-in-law for her Birthday and she loved them . She said they were very, very sweet and delicious.
10 april 2026
Antwoord van Hale Groves
What a perfect birthday gift! We're so glad she loved them Honeybells are such a treat, and it sounds like they were exactly what a birthday celebration called for. Thank you for thinking of Hale Groves to make her day a little sweeter!
Placement of the order
Placement of the order, timely delivery met/exceeded every expectation.
10 april 2026
Antwoord van Hale Groves
Thank you so much we love hearing that! From ordering to delivery, we always aim to make the experience as smooth as possible, and it sounds like we hit the mark. We hope you're enjoying your order and we'd love to have you back!
Antwoord van Hale Groves
That's wonderful to hear thank you! There's nothing better than knowing a gift brought some real joy. We'd love to help you send something special again soon!
When I ordered I didn't know it would…no
When I ordered I didn't know it would take a month to get the order.
10 april 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
The person that I gifted the fruit to…
The person that I gifted the fruit to never received them. I'm not sure if someone else received them or what happened.
10 april 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
Great tasting fruit!
10 april 2026
Antwoord van Hale Groves
Thank you so much that's exactly what we love to hear! We take a lot of pride in the quality of our fruit, and we're so glad it hit the spot. Hope to see you back soon!
Great Customer Service
The customer service representative was very friendly and courteous. He was very helpful and provided me with all of the necessary information that I did not have.
10 april 2026
Antwoord van Hale Groves
We're happy to hear the customer service representative was friendly, courteous, and helpful! We appreciate you letting us know he provided all of the necessary information.
Antwoord van Hale Groves
We're happy the fruit was beautiful and well presented as a gift! We appreciate you letting us know about your positive experience.
The tangerines were just right
The tangerines were just right. They were very sweet and delicious. Will order from you again. Thanks.
7 april 2026
Antwoord van Hale Groves
"Just right" is exactly what we're going for! Sweet, delicious tangerines and a happy customer that's a perfect outcome. Thank you so much for the kind words, and we can't wait to welcome you back for your next order!
Antwoord van Hale Groves
Good oranges and an easy ordering experience that's exactly what we hope for every time! Thanks so much for sharing, and we look forward to sending another box your way soon!
Thank you so much for the “Over the…
Thank you so much for the “Over the Top” service of sending us a Very generous amount of replacement fruit at NO cost!
7 april 2026
Antwoord van Hale Groves
That made our day to read! We never want anything less than a wonderful experience for our customers, and we're so glad we could make it right in a meaningful way. You deserve every bit of it. Thank you for giving us the chance to come through for you we hope the fruit was everything you were hoping for!
Antwoord van Hale Groves
Honeybells and family two of our favorite things! We're so proud of the business we've built and equally proud to deliver Honeybells worthy of your kind words.
Antwoord van Hale Groves
Fresh and well-packaged is exactly how every order should arrive! So glad it got to you in great shape. Thanks for taking a moment to share, and we hope you enjoy every bite!
Antwoord van Hale Groves
So glad to hear it! Thanks for the quick thumbs-up it means a lot. Hope to see you back soon!
Antwoord van Hale Groves
We appreciate you sharing your experience! We're happy to hear that you find our product great and our service delivery reliable.
My friend said the oranges were sweet…
My friend said the oranges were sweet and juicy. It was delivered on time for Easter. Thank you
1 april 2026
Antwoord van Hale Groves
We're happy to hear the oranges were sweet and juicy for your friend, and that the delivery arrived on time for Easter! We appreciate your positive feedback.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.