I was initially very pleased with the whole ordering process. However it took two phone calls and an email to obtain a refund for a delivery problem . I had hoped to replace the gift box but it was no... Toon meer
Bedrijf heeft geantwoord
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The package arrived with two spoiled pieces of fruit. The customer service was excellent, quickly explained my options and issued a refund. The rest of the fruit was fine and tasted great. Apprecia... Toon meer
Bedrijf heeft geantwoord
Package arrived in timely manner. Recipient was very pleased with the package and its contents. However, there was suppose to be jelly beans in the gift package and there was a substitution. I was dis... Toon meer
Bedrijf heeft geantwoord
The web site was easy to use. The gift basket selections were varied, so it was easy to find what I wanted, and easy to order. It arrived when they said it would and my family said the oranges, grape... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hale Groves offers the best citrus and fruit baskets money can buy. Order some for your friends, family or yourself.
The Hale Groves Guarantee
It's Simple
If the gift you order doesn't arrive fresh and perfect—if you and your recipients aren't totally delighted—we'll make it right.
Contactgegevens
1650 90th Ave., 32966, Vero Beach, Verenigde Staten
- 1-800-562-4502
- customercare@halegroves.com
- halegroves.com
4,4
Uitstekend
29K reviews
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Excellent!!
23 april 2026
Antwoord van Hale Groves
Thank you that means a lot! We hope to hear from you again soon!
My brother in law in Delaware enjoyed…
My brother in law in Delaware enjoyed his, I brought one as a buy one get one but I have not received mine.
23 april 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
Tasty Oranges
I had the oranges sent to a relative who had surgery and he loved them! Thank you'
23 april 2026
Antwoord van Hale Groves
We're happy to hear that your relative loved the oranges after their surgery! Thank you for letting us be a part of their recovery.
Outstanding service
Outstanding service! I had two Florida boxes sent to my family. They absolutely loved them. The oranges were fresh and delicious, along with the rest of the goodies. Will most definitely order from here again.
10 april 2026
Antwoord van Hale Groves
We're delighted to hear your family loved the fresh and delicious oranges and goodies! Knowing they enjoyed their Florida boxes makes us happy. Thank you for planning to order from us again!
Hale Groves has Great Gifts at an Excellent Price
Our understanding is the Hale Groves Gift we sent was received by recipient in Good Condition and the "feedback" we got was rewarding.
23 april 2026
Antwoord van Hale Groves
We're happy to hear that the gift was received in good condition and that the recipient's feedback was rewarding! Thank you for sharing your positive experience.
Quality versus delivery time
The quality of the product is outstanding, but the delivery time was super slow, without knowing this ahead of time. So it did not arrive anywhere near the intended occasion.
23 april 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
Quality of your products.
Quality of your products.
Customer service and accounting Business office so helpful and accomodating with adding promo codes after the order placement.
23 april 2026
Antwoord van Hale Groves
We're glad you enjoyed our products. We appreciate your positive feedback regarding our team's helpfulness and accommodation with promo codes. Thank you!
Love "Hale Groves" Products
I have made several purchases since discovering "Hale Groves" a few years ago...the fruit...nuts and candy is always delicious...if I have a problem they are quick to respond...tangerines are my personal favorite...delivery is always prompt.
16 april 2026
Antwoord van Hale Groves
What a wonderful note to receive thank you so much! It means a lot to know you've been with us for a few years now, and that the fruit, nuts, and candy have all been hitting the mark. We'll take any excuse to talk tangerines, so we love knowing those are your favorite. We're always here if you ever need us, and we look forward to your next order!
I wanted to treat myself to a crate of…
I wanted to treat myself to a crate of Florida citrus, and though Hale Groves had proven to be excellent in the past, our box was a disappointment. Some of the navels were dry, while some were so-so at best. Shame. I realize navels are at the very tail end of their season, but having paid a pretty penny for this box, it really has soured me on returning.
16 april 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
Customer service always available.
Customer service always available.
Reasonable prices of items.
Very good tracking of order. Order delivered in good condition.
16 april 2026
Antwoord van Hale Groves
Stephany, thank you so much for this thoughtful feedback! We're glad the whole experience came together for you from our customer service team to the tracking to the delivery. That's exactly what we aim for with every order. We hope to see you again soon!
The oranges were delicious and fresh.i…
The oranges were delicious and fresh.i enjoyed every bite.The delivery was exactly as described.
16 april 2026
Antwoord van Hale Groves
That's so great to hear fresh, delicious, and delivered just as promised! We're thrilled you enjoyed every bite. Thank you for sharing, and we hope to send something equally wonderful your way again soon!
The oranges were molded
The oranges were molded, but I understand the tangerines were good. They promised to replace them (the oranges)but that hasn’t happened yet.
16 april 2026
Antwoord van Hale Groves
We would like to extend our sincere apologies to you regarding your dissatisfaction with our fruit. We are disappointed that it did not meet our standards and your expectations. We have sent a replacement with an estimated arrival week of 5/4-5/10. We value you as a customer and appreciate your business.
I send my selections to family in Wisconsin.
I send my selections to family in Wisconsin. They love the oranges especially.
Online ordering is simple. I try to get the BOGO's and the delivery date can be selected and delivery is efficient and timely.
16 april 2026
Antwoord van Hale Groves
What a lovely tradition sending a taste of Florida all the way to Wisconsin! We're so glad the family loves the oranges, and that the whole experience from ordering to delivery has been smooth for you. Thank you for sharing, and we hope your family enjoys every shipment!
The products and the presentation
10 april 2026
Antwoord van Hale Groves
We're glad you enjoyed your experience with our products and their presentation. Thank you for the positive feedback!
The fruit took a long time to arrive…
The fruit took a long time to arrive and when it was delivered it was too dry it would have been better to buy at the store less expensive and fresher.
14 april 2026
Antwoord van Hale Groves
Thank you for your feedback. We have reached out to you.
Price was reasonable
Price was reasonable. Tracking was great. Plant I received was excellent. Will definitely order more from your company.
15 april 2026
Antwoord van Hale Groves
Thank you so much we're thrilled everything from pricing to delivery to the tree itself hit the mark! A cocktail tree is such a fun addition to any space, and we can't wait to hear how it grows. We'll look forward to your next order!
The honey bells I bought for my…
The honey bells I bought for my husbands birthday were not good I wanted the Florida honey bells not from Cal or Texas it was wrong to send them to me they were not good at all they were over ripped the others were mussy. He and I were very disappointed
14 april 2026
Antwoord van Hale Groves
Thank you for your feedback. We have already reached out to you.
Antwoord van Hale Groves
Thank you for sharing! We're glad everything arrived right on time we know how important that is. Hope you're enjoying your order, and we'd love to have you back!
gift delivered as scheduled- recipient…
gift delivered as scheduled- recipient called to thank so I assume it was all good!
10 april 2026
Antwoord van Hale Groves
That's the best kind of follow-up a thank you call says it all! We're so glad the gift arrived right on time and made someone's day. Thank you for thinking of Hale Groves for such a thoughtful gesture!
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