I was initially very pleased with the whole ordering process. However it took two phone calls and an email to obtain a refund for a delivery problem . I had hoped to replace the gift box but it was no... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The package arrived with two spoiled pieces of fruit. The customer service was excellent, quickly explained my options and issued a refund. The rest of the fruit was fine and tasted great. Apprecia... Toon meer
Bedrijf heeft geantwoord
Package arrived in timely manner. Recipient was very pleased with the package and its contents. However, there was suppose to be jelly beans in the gift package and there was a substitution. I was dis... Toon meer
Bedrijf heeft geantwoord
The web site was easy to use. The gift basket selections were varied, so it was easy to find what I wanted, and easy to order. It arrived when they said it would and my family said the oranges, grape... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hale Groves offers the best citrus and fruit baskets money can buy. Order some for your friends, family or yourself.
The Hale Groves Guarantee
It's Simple
If the gift you order doesn't arrive fresh and perfect—if you and your recipients aren't totally delighted—we'll make it right.
Contactgegevens
1650 90th Ave., 32966, Vero Beach, Verenigde Staten
- 1-800-562-4502
- customercare@halegroves.com
- halegroves.com
4,4
Uitstekend
29K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very good customer service
Very good customer service, oranges replaced that were fungus afficted
30 april 2026
Antwoord van Hale Groves
Thank you for sharing this! We're sorry the oranges arrived with that issue, but we're glad we could make it right quickly. You deserve nothing less than perfect fruit, and we appreciate you giving us the chance to fix it!
My order
My order, while arriving after Mothers Day, was exceptional. She absolutely loved it
30 april 2026
Antwoord van Hale Groves
We're so happy she loved it! We're sorry the timing didn't quite land on Mother's Day, but we're glad the gift itself made such a wonderful impression. Thank you for sharing that it truly means a lot to us!
My Mom loved this basket...I sent it to…
My Mom loved this basket...I sent it to her for Mother's Day. She said the oranges were as sweet as sugar. I think she ate most of them in one sitting.
30 april 2026
Antwoord van Hale Groves
That is the sweetest thing to hear almost as sweet as those oranges! We love knowing your mom enjoyed them so much she couldn't stop. What a wonderful Mother's Day treat. Thank you for sharing this with us!
Antwoord van Hale Groves
Thank you so much! We're glad the oranges hit the mark and that everything arrived in good time. We hope to have you back for more soon!
The fruit was perfect and it was…
The fruit was perfect and it was delivered on time. What more can you ask for
30 april 2026
Antwoord van Hale Groves
Honestly, nothing that's exactly what we aim for every single time! We're so glad the fruit was perfect and arrived right on schedule. Thank you for the kind words!
The grapefruit were wonderful.
11 mei 2026
Antwoord van Hale Groves
So glad to hear it! There's nothing quite like a perfect grapefruit. Thank you for taking the time to share that we hope to send more your way soon!
Wonderful fruit
The fruit this year was really juice and sweet. Everyone loves getting Hale fruit box
30 april 2026
Antwoord van Hale Groves
This makes us so happy to hear! Juicy, sweet fruit and smiles all around that's everything we hope for. Thank you for making Hale Groves part of your tradition!
Easy order process
Easy order process, fast shipment, my Mom loved the sunshine in a box from Florida :)
30 april 2026
Antwoord van Hale Groves
Sunshine in a box we love that! We're so glad the ordering was easy and that it arrived quickly for your mom to enjoy. Thank you for sharing that little ray of happiness with us!
The grapefruit were not up to the…
The grapefruit were not up to the quality I have enjoyed from Indian River Floridian citrus. Not very juicy and not very sweet. I am disappointed.
30 april 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
Antwoord van Hale Groves
We're so glad we made the search easy! We hope mom loved every bite. Thank you for choosing Hale Groves!
The orange come with mold again ….
30 april 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
Antwoord van Hale Groves
Thank you so much! We love having something for everyone, and we're glad the order came together quickly. We hope mom enjoyed every bit of it!
great delivery
16 april 2026
Antwoord van Hale Groves
Thank you! Getting your order there fresh and on time is something we take real pride in. We appreciate you sharing that!
Antwoord van Hale Groves
We're so happy your order arrived on time and was fresh and excellent! We appreciate your feedback.
Peaches
The peaches were good when we first got them but had to throw away several due to them being too ripe. 🙁
28 april 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
Enjoyed everything but there were 2…
Enjoyed everything but there were 2 fruits that had soft spot and beginning going bad. One grapefruit and one orange. I was sad one was the grapefruit ( my favorite) I cut away the bad spots and it still tasted good. Everything else was very good. Website great and easy to use.
25 april 2026
Antwoord van Hale Groves
Thank you for your feedback. We will reach out to you directly.
Rotten fruit
Doesn’t deserve any stars. Rotten, disgusting fruit as soon as I opened the box. Do not order from this company . I wish I could show you the pictures.
11 mei 2026
Review zonder uitnodiging
Antwoord van Hale Groves
Thank you for your feedback. We would like to extend our sincere apologies to you. We are disappointed that our package did not meet our standards and your expectations. We were unable to find you in our system using your first and last name so that we can make it right for you. Please reach out to customercarereviews@halegroves.com or you may contact us at 800-990-8884 and ask for Cindy at eServices. Please provide your full address, including your zip code along with your order number/account number if you have that information.
The fruit is delicious
The fruit is delicious. It is always delivered on the scheduled date. It also keeps well.
23 april 2026
Antwoord van Hale Groves
Thank you so much, we love hearing this! Knowing the fruit arrives on time and stays fresh is exactly what we work toward with every order. We look forward to sending more your way!
Antwoord van Hale Groves
What a wonderful thing to wake up to perfect peaches, right on time! We take great care with every order, and it means a lot to know it shows.
Very tasty delivery was good I sent…
Very tasty delivery was good I sent this as a gift. Thank you.
23 april 2026
Antwoord van Hale Groves
What a thoughtful gift! We're so glad it arrived well and was enjoyed. Thank you for choosing Hale Groves to share with someone special!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.