Harvey Norman United Kingdom - Harvey Norman Boucher Road Reviews 

Great customer service and friendly staff Julia at the Boucher road store was especially helpful.

Quick and very efficient in installing the washing machine. Thank you!

Went to look at recliner chairs in the Holywood store, they had one on offer £499 but only had the 2 seater on display, so next day I visited the Boucher Rd store where they had the chair on display. I sat in it and it wobbled a bit, then I tried shaking the back of it and it didnt seem very stable. The sales guy tried to blame it on a rug which was partially under it. He then moved it but it was still as bad. He then tried to blame it on uneven feet, but the feet cannot be adjusted. No attempt made to find out why or try rectify the issue, so I gave up and left. I really wanted the seat, but sale lost guys, you just were not interested in a sale.

First class service and very punctual.The guys were friendly and helpful and I would highly recommend.

The delivery men were very friendly and well mannered.

Both delivery guys were brilliant,highly recommended

I went in to buy a new tumble dryer.The manager and the sales guy Jake think his name was done me a really good deal,i was satisfied with the price and delivery day that suits me,would recommend going in and have a look around.

Julia was really helpful with the product I was getting and very knowledgeable too. Very happy with the monitor too!

Quick, efficient, done set up perfectly and cleaned up. Thanks so much!

Excellent service. Delivery within the time specified. Got a text when they were almost here. Two professional, efficient and lovely guys. Definitely recommend them. Very impressed.

I had already bought my Mila suite 2 years ago and i wanted a recliner chair for my husband whos in a nursing home i ordered and paid for it on Sunday and it was in his room by Tuesday now thats what i call service..and hes a happy bunny...thank you Harvey Norman..

Very happy with my experience Julie was a great help

Fantastic service from Harvey Norman. I have used this store for most of my furniture and rate them excellent. Staff professional and knowledgeable and prices comparable to other electric stores but service tops other stores by far! I was buying a washing machine and served by Craig. So helpful and made this experience painless. Excellent customer skills!

Delivery was on time . Was able to track van which was helpful.
Delivery guys were very friendly.
I was impressed with the whole service. Would use Harvey Norman again. Thanks to all.

Very friendly and efficient delivery they explained everything concerning use and cautions, they tested everything to ensure it all worked and placed it all where I wanted it. They took all the packaging and left no trace, this is why we shop at Harvey Norman.

Have been waiting for delivery of a new fridge and freezer for 4 weeks. I was told at the time of purchase that I would be contacted to arrange a day for delivery. Instead I was contacted by text message on the 3rd March at 10.45 pm to say that my order was being delivered today 4th March between 10.15am and 12.15pm. Totally unacceptable service. All the manager of the Boucher Road store said was sorry. No explanation why I wasn't contacted sooner. Being a pensioner I had to contact my son 16 miles away last night to come and move the old fridges for arrival of new ones. Will not be buying any thing else from Harvey Norman.

Everything went wrong regarding the cooker, which was ordered and paid for on 17th Jan. The installers arrived on 20th Feb to remove the old item and connect the replacement cooker. It was a lengthy wait to get to this stage, but surprisingly, they said my cooker had no brackets so they would be taking it back to the warehouse. How could this happen? I drove to the shop but all I got were quizzical looks and no real explanation. I was actually told I could buy some cheap small boards, screw them together, and that would be a base for the appliance. The installation was part of the deal, but it didn't seem that way, after they had gotten hold of my money. The manager said they would get it sorted, but as I write, I still have no new cooker. I visited the shop yesterday and was told brackets should have been included with the item. Just another excuse and another delay. Harvey Norman's need to brush up on their customer service. I have been disappointed with this whole transaction.

Harvey Norman in Boucher Road sells a massive range of appliances and electronics. It a beautiful spacious store. The staff are very friendly and helpful. A lovely girl made me a perfect nespresso coffee and gave me great advice about coffee machines. Aaron was also very helpful and sold me the appliance I was looking for. I would definitely go back here

Great experience buying a new computer from this shop. Staff so knowledgeable, friendly and helpful and everything was set up and changed over from my old computer and ready to use. Thanks guys for all your help.