Harvey Norman Ireland - Fonthill Reviews 

642
•
TrustScore 4.5 uit 5

4,4

Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89 Dublin, Dublin 22, IE

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had to return a table (manufacturer issue) and I was very impressed with the manager Dan and staff in Fonthill and their handling of the issue. I will definitely shop there again. It's rare to exp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchased an induction hob today. Was given very helpful and knowledgeable advice by Abbie D. Later when registering the item I encountered issues trying to access the manufacturers extended warranty.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Ordered a pizza accessories kit online, after 2 or 3 weeks with no delivery i followed up with store. After speaking with someone i received the order with 2 days. However, the kit was missin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We loved Jobe’s customer service. He was patient and explained everything to us in detail. We didn’t close the deal that day, but we came back two weeks later and he still remembered us. The mattres... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Computers en accessoires winkel
  4. Mobiele telefoon winkel
  5. Slaapkamermeubilair winkel
  6. Winkel voor wasmachines en wasdrogers
  7. Woonwinkel

Over Harvey Norman Ireland - Fonthill

Geschreven door het bedrijf

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Geschreven door het bedrijf

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contactgegevens

  • Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, Ierland

  • 01 5729800

4,4

Uitstekend

TrustScore 4.5 uit 5

642 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(642)

8.280 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Nothing Phone (4a) purchased from Harvey Norman

I recently purchased the Nothing Phone (4a) from Harvey Norman and overall, I am very satisfied with both the product and the buying experience.

The purchase experience at Harvey Norman was straightforward. Staff were helpful, and the process was efficient with clear guidance provided during the purchase.

10 april 2026
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Subashine,

We're happy to hear that you are satisfied with the Nothing Phone and your purchase experience. We appreciate you noting that our staff were helpful and the process was efficient. Thank you for your feedback!

Many thanks,
Katie.

Beoordeeld met 5 van de 5 sterren

Happy customer

Very prompt gave me time frame as to when they would arrive,
And they arrived on time very respectful of my property and made sure I was happy.

11 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Margaret,

We appreciate you sharing your feedback! We're happy to hear that our team was prompt, respectful of your property, and ensured you were satisfied with their service.

Many thanks,
Katie.

Beoordeeld met 5 van de 5 sterren

Pure professionalism

The assistant in Harvey Norman, Fonthill, named Malik was extremely polite, helpful + patient. The mattress was delivered promptly + politely. The whole purchasing process was made easy + we are absolutely delighted with the quality of the mattress. Full marks all round. Thank you.

8 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi there,

We appreciate you sharing your experience. We're happy to hear that the assistant was polite, helpful, and patient, and that the mattress was delivered promptly. We're glad the purchasing process was easy and that you're delighted with the mattress quality.

Many thanks,
Katie.

Beoordeeld met 5 van de 5 sterren

Had great experience in store today

Had a great experience in store today! Aleksandra took such good care of me . Very friendly and helpful. Thanks again

13 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Debbie,

We appreciate you sharing your feedback. We're so happy to hear that you had a great in-store experience and that our staff was friendly and helpful!

Kind Regards,
James

Beoordeeld met 5 van de 5 sterren

Outstanding service all round!

I had an excellent experience from start to finish. Delivery was right on time, and I really appreciated being able to track the truck’s arrival through the link provided.
A special mention to Tommy and Daniel, who installed the dishwasher. They were super friendly, kind, and extremely professional. Their attention to detail was exemplary — they made sure the fit was perfectly aligned with the neighbouring kitchen press.
Outstanding service all round. Highly recommended.

10 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi there,

We're happy you had an excellent experience. It's great to hear the delivery tracking was helpful and that the installation was professional and friendly, with great attention to detail. Thank you for your recommendation!

Kind Regards,
James

Beoordeeld met 5 van de 5 sterren

Bruno

Bruno, was very helpful and he helped me to make the best decision which tv to buy, he’s got a lot of knowledge!

11 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Malgorzata,

We're happy to hear that you had such a positive experience! We appreciate your highlighting the team member's knowledge and assistance in helping you choose the perfect TV.

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

Lily Kavanagh

Lily helped me and my sisters buy a SHARK hair tool and she was extremely attentive and listened to all of our needs, she went as far to bring the shark to the till for us

11 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Grace,

We're happy to hear that you and your sisters had such a positive experience. It's great to know that our team member was so helpful in meeting your needs and going the extra mile for you. Thanks for your feedback.

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

Lily done the upmost to help me in my…

Lily done the upmost to help me in my purchase

11 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Ruby,

We're happy to hear that you received exceptional support during your purchase. Thank you for sharing your positive experience with us!

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

What a fantastic job there

It was amazing,the order was handled professionally and by experienced staff. Their communication was excellent and their expertise was beyond expectation as in no time they had assembled the suite.

9 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi there,

We appreciate you sharing your feedback. We're happy to hear that your order was handled professionally by experienced staff. It's great to know you found our communication excellent and assembly expertise beyond expectation.

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

The staff in Harvey Norman Fonthill…

The staff in Harvey Norman Fonthill were incredibly friendly and helpful when we went to find our kitchen appliances for our first home. We will definitely be back!

11 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Nikita,

We appreciate you sharing your positive experience. We're happy to hear that our staff were friendly and helpful as you chose your kitchen appliances for your first home. We look forward to seeing you again!

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

Lovely experience with Lily

Lovely experience with Lily
Knowledgable on the product and wonderful to deal with

11 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi there,

We appreciate you taking the time to leave us this review. We're so happy to hear that you had a lovely experience and found our advisor wonderful and knowledgeable!

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

Good experience

Good experience

1 april 2026
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Jobin,

Thank you for taking the time to leave this review. We are delighted to hear of your experience with our service.

Kind Regards,
Kevin

Beoordeeld met 1 van de 5 sterren

Multiple disappointing experiences

I’ve had multiple awful experiences with Harvey Norman in FontHill. First, we ordered a bed, and although there was a delivery mix-up, they resolved it quickly. However, we also ordered a side table, and it broke during assembly. We have built countless pieces of furniture from places like IKEA and JYSK, and never once had something break. When we raised the issue, they were very reluctant to issue a refund or replacement, even though it was clearly an issue with the instructions in the manual. The second bed was severely delayed and arrived missing crucial parts. After assembly, one of the floorboard pieces was broken. They eventually rectified it after a couple of days, but not once was it a smooth process. And the worst part was when we bought an iPad Air—we were shown the new M4 model on display. We asked for that model with a higher storage, and we were standing right in front of the display unit. If they only had the older M3 model in stock, it was their responsibility to inform us. Instead, the staff never apologized and just brushed us off. This was the worst service we’ve ever encountered. If you have a product on display but don’t have it in stock, you must inform customers before purchase. This is basic sales etiquette.

31 maart 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Saboteur,

We regret to hear about the issues you faced with your purchases in our Fonthill store. If you can contact our customer service team at "customer@support.harveynorman.ie" to provide the details of your experience, the team will be able to look into this for you. We appreciate you bringing these concerns to our attention.

Kind Regards,
James

Beoordeeld met 5 van de 5 sterren

I bought a floor model fridge freezer…

I bought a floor model fridge freezer and it was taken from the showroom and extremely well wrapped for the journey to my home. The Two delivery men were extremely professional and helpful. I thought I had an issue with the fridge freezer and rang Harvey norman Fonthill and Brendan who answered the call was brilliant, problem resolved .
Unlike Powercity who will never pick up your call.
100% satisfied, thanks HN for a fantastic service.

8 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi there,

We're happy to hear that the delivery of your floor model fridge freezer went smoothly and that it was well-prepared for transport. We appreciate your positive feedback regarding the assistance you received and that your issue was resolved. Thank you for your feedback.

Kind Regards,
James

Beoordeeld met 1 van de 5 sterren

Frustrating Experience

I placed my order in the last week of January (around 30th January) and was promised delivery by the first or second week of March at the latest. Based on this assurance, I moved to my new place on 7th March but unfortunately I had to sleep on the floor for next 1 month. What followed was nothing but constant delays, false assurances, and complete lack of accountability.
Despite repeated calls and even visiting the store in person, no one could provide a clear or honest delivery timeline. Every interaction felt like I was being misled just to keep me waiting.
After several follow-ups, I was finally told the order would be delivered on 3rd /4th April. I specifically questioned this, as it was around Good Friday, and asked for confirmation. I was confidently assured that it would not be an issue and that delivery would definitely happen before Easter.
That turned out to be completely false.
The order was only delivered on 7th April which is over a month later than promised. This level of delay, combined with the repeated misinformation, is completely unacceptable.
The entire experience was frustrating, unprofessional, and a complete waste of time. The product itself is okay but nothing exceptional and certainly not worth the hassle or the wait.
I will never shop from HarveyNorman again and will never advise others to shop from here.

7 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi there,

We regret to hear about the continued delays and misinformation you experienced with your order. If you can contact our customer service team at "customer@support.harveynorman.ie", the customer service team will be able to look into this for you. Your feedback is valuable as we aim to improve our service. We appreciate you bringing this to our attention.

Kind Regards,
James

Beoordeeld met 5 van de 5 sterren

quick delivery and good quality

very quick, respectful, and efficient service. i am very happy with the quality of the product and delivery service.

4 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Paulito,

We appreciate you sharing your feedback. We're so happy to hear that you were pleased with our prompt, respectful, and efficient service, along with the product quality!

Kind Regards,
James

Beoordeeld met 5 van de 5 sterren

Quick and efficient item brought to my…

Quick and efficient item brought to my car staff where excellent and helpful

1 april 2026
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Karen,

We appreciate your feedback and are so happy to hear the staff were excellent and helpful, bringing your item to your car quickly and efficiently!

Kind Regards,
James

Beoordeeld met 5 van de 5 sterren

Happy with the purchase

Thank you, Preeti, for your help in choosing the washing machine. Your suggestions were clear and practical, and you made the whole process easy. I’m very happy with the purchase—really appreciate your support!

13 maart 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Rajat,

We're happy to hear that you found the advice helpful in choosing a washing machine. We appreciate your positive feedback regarding the clear and practical suggestions, and we are glad the process was easy. Thank you!

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

My experience with Harvey Norman was…

My experience with Harvey Norman was brilliant , my move in date kept changing so I had to change the delivery date a few times and it was never any problem, furniture came and unpacked , put together in no time and no mess the guys were great ! Thanks a million

24 maart 2026
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Lorraine,

We appreciate you sharing your positive experience. We're glad to hear that changing your delivery date was not a problem and that the furniture assembly was completed quickly and cleanly. Thank you!

Kind Regards,
James

Beoordeeld met 5 van de 5 sterren

Excellent service delivery and as above…

Excellent service delivery and installation crew , clean efficient and friendly service. Also super service and attention from shop staff at Fonthill rd Dublin

2 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi there,

We appreciate you taking the time to share your positive experience! We are so glad to hear that you received excellent service from our delivery and installation crew and shop staff.

Kind Regards,
James

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