Harvey Norman Ireland - Fonthill Reviews 

642
•
TrustScore 4.5 uit 5

4,4

Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89 Dublin, Dublin 22, IE

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had to return a table (manufacturer issue) and I was very impressed with the manager Dan and staff in Fonthill and their handling of the issue. I will definitely shop there again. It's rare to exp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchased an induction hob today. Was given very helpful and knowledgeable advice by Abbie D. Later when registering the item I encountered issues trying to access the manufacturers extended warranty.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Ordered a pizza accessories kit online, after 2 or 3 weeks with no delivery i followed up with store. After speaking with someone i received the order with 2 days. However, the kit was missin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We loved Jobe’s customer service. He was patient and explained everything to us in detail. We didn’t close the deal that day, but we came back two weeks later and he still remembered us. The mattres... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Computers en accessoires winkel
  4. Mobiele telefoon winkel
  5. Slaapkamermeubilair winkel
  6. Winkel voor wasmachines en wasdrogers
  7. Woonwinkel

Over Harvey Norman Ireland - Fonthill

Geschreven door het bedrijf

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Geschreven door het bedrijf

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contactgegevens

  • Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, Ierland

  • 01 5729800

4,4

Uitstekend

TrustScore 4.5 uit 5

642 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(642)

8.280 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The 2 lads on the delivery “David &…

The 2 lads on the delivery “David & Dean” were brilliant. So down to earth and so helpful. The were both very fast, clean and efficient and super friendly, great representation for the company

24 maart 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi there,

We appreciate you taking the time to share your feedback. We're happy to hear that the delivery team was helpful, friendly, fast, clean, and efficient. We value your comments.

Kind Regards,
Kevin

Beoordeeld met 2 van de 5 sterren

Delivery incomplete

Delivery incomplete, have to go collect tv personally. Washing machine abandoned in sitting room. Dryer door needed to be reversed. Harvey Norman declined to rectify this, so I had to get AEG to oblige. Couldn’t recommend them.

25 maart 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Joseph,

We regret that your delivery was incomplete and that you had issues with the appliances. We're sorry we didn't meet your expectations and have shared your feedback with our team. If we can assist you further please email our customer support team at customer@support.harveynorman.ie

Kind Regards,
Kevin

Beoordeeld met 1 van de 5 sterren

My experience of buying online was…

My experience of buying online was terrible because the store near my home did not have my product, I got a call from someone in the store saying my product was there, and I went to collect the kettle and the toaster and only the toasted was available, I asked to deliver it to my home and they say it will be charged, I asked to change to another kettle and they said I need to pay the difference, a only option I had was wait for the keetle, I went 3 times in the store and always I left frustrated. I will think 100 times before buy online in harver nornan.

19 maart 2026
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Andre,

We regret your online purchase experience did not meet expectations due to product availability and delivery issues. We appreciate you bringing this to our attention. We will review our procedures to improve our service. Thank you for your feedback.

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

Very good Customer service Friendly

Very good Customer service Friendly, efficient and very helpful

16 maart 2026
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Angela,

We appreciate you sharing your feedback. We are so happy to learn that our customer service was friendly, efficient and helpful to you!

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

Happy customer

Punctual, efficient, friendly and professional service.
Thank you. Will Savage, Clondalkin

13 maart 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Will,

We're happy to hear that you were satisfied with our punctual, efficient, friendly, and professional service. Thank you for your positive feedback!

Kind Regards,
James

Beoordeeld met 1 van de 5 sterren

Bought a table and chairs

Bought a table and chairs , the bench was faulty and that was replaced ,but again it was faulty . Found one of the chairs had a big chip out of the under neat . Rang harvey norman fonthill where it was bought and told to send pictures in and they would get back to me , a week later and still no call . Rang again and got some manager on the furniture section to be greeted with , whats the story and your problem , like he was talking with one of his friends

13 maart 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Garry,

We regret you received faulty items and experienced difficulties with our service. We appreciate you bringing this to our attention. Please email the details to our customer support team at customer@support.harveynorman.ie. Thank you for your feedback.

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

Abbey

Abbey helped us today in Harvey Norman , Fonthill.
What a great service provided. Abbey was so knowledgeable about all the products we were looking at and could not have been more helpful. A great asset to the store.

11 maart 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Sinead,

We're happy to hear that you received great service at our Fonthill store. It's wonderful that you found our team member knowledgeable and helpful. We appreciate your positive feedback!

Many thanks,
Katie.

Beoordeeld met 5 van de 5 sterren

Lovely staff every time I visit the store

Lovely staff every time I visit the shop, attentive, pleasent, giving a good feeling of kindness, professional and friendly, well done, very pleased with my visit in the store (Fonthill)

10 maart 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Adrian,

We appreciate you taking the time to share your positive experience! We are so glad to hear that you find our staff attentive, pleasant, and professional and that you enjoyed your visit to our store.

Many thanks,
Katie.

Beoordeeld met 5 van de 5 sterren

on time as promised

on time as promised. delivered item perfectly first thing in the morning. very excited having it first thing in the morning

6 maart 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Hazrina,

We're happy to hear that your delivery arrived on time and in perfect condition! We appreciate you taking the time to share your positive experience with us.

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

Washing machine delivery and installation

Machine was delivered within 2 days of ordering. The guys delivering were nice and friendly and had the old machine removed and new one installed in about 10 mins or so.

25 februari 2026
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Niamh,

We're happy to hear that the machine was delivered quickly and that our team was efficient in removing the old one and installing the new one. We appreciate your positive feedback!

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

We had a wonderful experience with the…

We had a wonderful experience with the Harvey Norman team. We were so impressed with the staff in store and our delivery agent Frankie was excellent. He called on the delivery day and specified a delivery time and he kept us updated as he was running slightly late. He was efficient, courteous and so capable. We are delighted with our bunk beds. Thank you

25 februari 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Bernadette,

We appreciate you sharing your positive experience with us. We're so happy to hear that you were impressed with our team and that the delivery went smoothly. Thank you for your feedback.

Kind Regards,
James

Beoordeeld met 5 van de 5 sterren

The dream!

I went in to the Fonthill Harvey Norman store very unsure of what sort of bed or mattress I needed. Thankfully I met Neha and she went through all my options gently and slow enough so that I could take in all the information. She was most kind and took my feedback to her recommendations onboard and really pinpointed what exactly I needed. I’ve just left the store on my second visit, thankfully met Neha again, and have happily purchased my fantastic new bed!
I just love when you meet the right sales people, especially when spending a considerable amount of money. Excellent experience!

27 februari 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Jennifer,

We're so happy to hear that you had such a positive experience in our store. It's great to know that our team member was able to assist you in finding the perfect bed. We appreciate you taking the time to share your feedback!

Many thanks,
Katie.

Beoordeeld met 5 van de 5 sterren

Very comfortable stools

Very comfortable stools
Good price too

19 februari 2026
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Mary,

We're happy to hear that you find our stools comfortable and appreciate the price. Thank you for your positive feedback; it means a lot to us.

Many thanks,
Katie.

Beoordeeld met 5 van de 5 sterren

Click and collect

Click and collect
Very simple, fast and friendly service

19 februari 2026
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Cormac,

We're happy to hear that you found our click and collect service simple, fast, and friendly. Thank you for your positive feedback!

Many thanks,
Katie.

Beoordeeld met 5 van de 5 sterren

Phoned to give time of delivery

Phoned to give time of delivery. Delivery between 12pm and 2pm. Arrived at time given.delivery man very pleasant ,Chatty and Helpful.

24 februari 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Avril,

We're happy to hear that our delivery service met your expectations! It's great to know the delivery was on time and the delivery person was pleasant and helpful. Thank you for your positive feedback.

Kind Regards,
James

Beoordeeld met 5 van de 5 sterren

Driver arrived before I expected him to…

Driver arrived before I expected him to call. I was in work and he said he’d do a couple of other deliveries and come back in an hour. Very nice of him to oblige.

19 februari 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Brian,

We're happy to hear that our driver was able to accommodate your schedule and provide excellent service. Thank you for sharing your positive experience with us!

Kind Regards,
James

Beoordeeld met 1 van de 5 sterren

Went to collect scooter

Went to collect scooter , my brother had asked could he get some help lifting it into the car as he is only over a small operation on his knee. The man's ans was thats why Im here . Click n collect dont mean your going to get the help out to your car . No need for him to be rude. The man was 50 n had no hair

19 februari 2026
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Erika,

We appreciate your feedback and we're sorry to hear about the experience regarding assistance with the collection of your order. We aim to provide helpful service and we'll address this internally with the relevant teams to prevent similar occurrences in the future.

Kind Regards,
James

Beoordeeld met 5 van de 5 sterren

The girl that dealt with my initial…

The girl that dealt with my initial inquiry was terrific. The Miele washing machine was exactly what I wanted. The delivery time was very good

12 februari 2026
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi James,

We're happy to hear that the initial assistance was terrific and that the Miele washing machine meets your expectations. We appreciate your feedback on the delivery time, too.

Kind Regards,
James

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Fast delivery and friendly delivery staff.

13 februari 2026
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi there,

We appreciate you sharing your feedback. We are so happy to hear you were pleased with our fast delivery and friendly service!

Kind Regards,
Kevin

Beoordeeld met 1 van de 5 sterren

Terrible service from Harvey Norman Fonthill Dublin

My order was not initially fully fulfilled yesterday. One item a mattress was left out. When I rang the store I was told the item was damaged and could not be delivered. However another was in stock and would be delivered the next day. I was told the truck was already enroute and could not return to collect the new item.
When told that the mattress was needed for sleep last night as old furniture had been disposed of on the basis of a confirmed delivery the offer of a display model from the shop was made as an interim measure until. This was pointed out as unacceptable and when further pointed out that the truck available to deliver this display mattress would be better collecting the new one this was repeatedly denied as an option. The store in Fonthill is approx 15km from the warehouse in Finglas so not an unreasonable expectation.
The matter was not solved until I phoned head office. The mattress was eventually delivered late in the evening. Terrible service from Fonthill Harvey Norman
Items were ordered 10 days ago so plenty of time to get the order right.

16 februari 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Fonthill

Antwoord van Harvey Norman Ireland - Fonthill

Hi Seamus,

We appreciate you taking the time to share your experience. We are sorry to hear about the issues with your order and the inconvenience caused by the delay in delivering your mattress. We'll review what happened with the Fonthill store to ensure our service meets expectations.

Kind Regards,
Kevin

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