Just wanted to give a shout out to Steven in Tralee who gave me the best customer service I’ve ever had from a chain store. Steven couldn’t have done enough to help with order a laptop, and... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had cause to visit the Tralee Harvey Norman at the weekend. I had purchased a new printer online and as soon as I opened the box I realised I had not ordered the correct item. I took it to the Trale... Toon meer
Good morning, I made a purchase online a few days ago and paid for it when I got the click and collect notification it said Tralee Co Kerry I meant to put the Limerick store in for collection I’ve be... Toon meer
Bedrijf heeft geantwoord
I could not recommend Harvey Norman Tralee highly enough, we bought all our appliances for new kitchen and had to replace our fridge, we dealt with Tina and had exceptional service from her throughout... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Meubelwinkel
- Computers en accessoires winkel
- Mobiele telefoon winkel
- Slaapkamermeubilair winkel
- Winkel voor wasmachines en wasdrogers
- Woonwinkel
Over Harvey Norman Ireland - Tralee
Geschreven door het bedrijf
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Geschreven door het bedrijf
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contactgegevens
Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Ierland
- 066 7164900
4,4
Uitstekend
238 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Harvey Norman Ireland - Tralee
Hi Erik,
We're glad our web shop was easy to use and your delivery was quick. Thank you for your feedback!
Kind Regards,
Victoria
Photo centre
Just out from the photo centre, usually deal with Darragh Morgan he is amazing but I was so surprised today when I met two lovely, pleasant guys Dylan and James they were a pleasure to deal with
26 juni 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Tralee
Hi Michelle Delaney,
We're so glad to hear you had such a positive experience with our team members. We appreciate your kind words and look forward to assisting you again soon!
Kind Regards,
Victoria
From when I ordered till it was…
From when I ordered till it was delivered. Despite the fact it was raining that day, the driver did very well.
17 juni 2026
Antwoord van Harvey Norman Ireland - Tralee
Hi Oluwafunmilayo,
We're so glad to hear your order arrived well despite the rain. We appreciate your kind words about our driver!
Kind Regards,
Victoria
I ordered a mobile on line and when I…
I ordered a mobile on line and when I went in to check if the mobile was in stock. I found the staff very helpful.
18 juni 2026
Antwoord van Harvey Norman Ireland - Tralee
Hi Caroline Roddy,
We're so glad to hear our staff was helpful when you checked on your online mobile order. Thank you for your kind words!
Kind Regards,
Victoria
Great experience
The staff from the Tralee store were very helpful, especially Liam and Stephen who I spoke with on the phone. Thanks so much!
15 juni 2026
Antwoord van Harvey Norman Ireland - Tralee
Hi Grace,
We appreciate your wonderful feedback! We are so happy to hear our Tralee team provided such helpful service. Thank you!
Kind Regards,
Kevin
Harvey Norman’s Tralee store.
Harvey Norman’s Tralee store.. the staff are wonderful tending to all your needs. I wouldn’t go anywhere else
20 juni 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Tralee
Hi Anne,
We're so happy to hear you had such a wonderful experience with our team. We truly appreciate your kind words and loyalty!
Kind Regards,
Kevin
Antwoord van Harvey Norman Ireland - Tralee
Hi John Gleeson,
We're glad your experience was easy and hassle-free. We appreciate your kind words.
Kind Regards,
Victoria
The Canon lens I bought had a dust…
The Canon lens I bought had a dust particle between the first and second element which I found when I got home. Phoned immediately and said I would be returning it and asked the girl to check they had a replacement. Confirmed one was available. Back at the store the replacement was ready, it was exchanged and I was away again within 5 minutes.
14 juni 2026
Antwoord van Harvey Norman Ireland - Tralee
Hi Philip,
We are glad we could quickly resolve the issue with the dust particle in the lens and provide a replacement efficiently. We appreciate you bringing this to our attention.
Kind Regards,
Kevin
Product arrived when scheduled and…
Product arrived when scheduled and exactly as described. The only problem is that there is no written manual. Everything is online, which is not helpful when one is trying to learn.
6 juni 2026
Antwoord van Harvey Norman Ireland - Tralee
Hi Geraldine,
We appreciate your feedback regarding the manual. We understand a physical copy would be helpful for learning and will consider this for future improvements.
Kind Regards,
Kevin
First time buying from this retailer…
First time buying from this retailer and can only say absolutely fantastic service, ordered item yesterday afternoon and courier delivered it to me today Saturday. Talk about on the ball it seems the retailer and delivery partner are a match made in heaven, I will definitely buy from HN again. I can find nothing at all negative in this transaction and I highly endorse the Company!
13 juni 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Tralee
Hi Phylip,
We are so happy to hear about your fantastic experience with us! It's wonderful to know that our service and delivery partners met your expectations. We truly appreciate your kind words and look forward to serving you again.
Kind Regards,
Kevin
Very helpful knowlegable staff and…
Very helpful knowlegable staff and pleasant to deal with
3 juni 2026
Antwoord van Harvey Norman Ireland - Tralee
Hi Elizabeth,
We appreciate your feedback. We are so glad our staff was helpful, knowledgeable, and pleasant!
Many thanks,
Katie.
So rude at the photo shop
So rude at the photo shop. A little bit of customer service would go a long way.
10 juni 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Tralee
Hi Maeve,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
it was the best price in Ireland
7 juni 2026
Antwoord van Harvey Norman Ireland - Tralee
Hi Thomas,
We are glad you found our pricing to be excellent in Ireland. We appreciate your positive feedback.
Kind Regards,
Kevin
I would like to thank Steven for the…
I would like to thank Steven for the excellent customer service he provided. From the moment I came into the store, he was friendly, professional, and genuinely willing to help. He went above and beyond to assist me, kept me informed throughout the process, and made what could have been a stressful situation much easier to deal with.
It's rare to come across someone who is so dedicated to helping customers and ensuring they have a positive experience. Steven's patience, understanding, and commitment to great service really stood out, and it is very much appreciated.
A credit to Harvey Norman and an example of outstanding customer care. Thank you, Steven!
8 juni 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Tralee
Hi Danielle,
We're delighted to hear about your excellent experience in our store. It's wonderful to know that our team member was friendly, professional, and went above and beyond to assist you, making a potentially stressful situation much easier. We appreciate you acknowledging their dedication and commitment to great service. Thank you for your positive feedback!
Kind Regards,
Kevin
Great service all round
Great service all round. John the warehouse manager in Tralee is particularly brilliant. Really went above and beyond
1 juni 2026
Antwoord van Harvey Norman Ireland - Tralee
Hi Denis,
We're so happy to hear you had such a positive experience with us! We appreciate you sharing your kind words.
Kind Regards,
Kevin
Mobile phone issueHad problem with transferring phone…
Had problem with transferring phone number. Thomas and colleagues in Tralee store couldn't have been more patient and helpful. Excellent customer service!
26 mei 2026
Antwoord van Harvey Norman Ireland - Tralee
Hi Anne,
We are so glad to hear our team provided such patient and helpful service with your phone number transfer. Thank you for your kind words!
Kind Regards,
Kevin
Antwoord van Harvey Norman Ireland - Tralee
Hi Mary,
We’re glad to hear that you had an efficient service. Thank you for your feedback!
Kind Regards,
Conor
Bought a tv for collection
Bought a tv for collection. Was dealt with very quick. Good service
25 mei 2026
Antwoord van Harvey Norman Ireland - Tralee
Hi Eoin,
We're glad your TV collection was quick and efficient. Thank you for the positive feedback!
Kind Regards,
Conor
Had an issue with a phone I bought
Had an issue with a phone I bought, the company wasn't very helpful, however Stephen got me sorted quickly. Very happy with Harvey Norman's response in particular Stephen, thank you
16 mei 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Tralee
Hi Linda ,
We are glad to hear that a team member was able to resolve your phone issue quickly. Your feedback is greatly appreciated.
Kind Regards,
Kevin
Terrible service
Ordered washing machine online for pick up, received an email order was ready. When arrived at the store was told warehouse was closed and had to wait for one hour to receive my washing machine.
17 mei 2026
Antwoord van Harvey Norman Ireland - Tralee
Hi Kamile,
We appreciate you sharing your experience. We are truly sorry for the extended wait time you encountered. We are reviewing our pickup process to prevent this.
Kind Regards,
Kevin
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.