Heatsafe Heating Reviews 

150
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amazing and efficient service from heatsafe from start to finish. Came out to quote for new boiler abd fitting 3 new radiators, friendly service and couldnt be more helpful. Quote was with... Toon meer

Beoordeeld met 5 van de 5 sterren

From start to finish my experience was excellent. This was my first time getting a new boiler so I was apprehensive. The communication with the team via email was quick and reliable. This meant I c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Usual great service from Heatsafe Heating. Brendan arrived on time, with everything required to remove old radiator then supply & fit the new one. Did a good job and took time to check all working... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Heatsafe Heating recently replaced our boiler. They took out the old boiler in the kitchen, installed a new boiler in the garage, removed pipework to a tank in the attic, and refitted six radiators th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verwarmingsinstallateur
  2. ook in
  3. Boiler leverancier

Geschreven door het bedrijf

Heatsafe Heating are a 5 star rated boiler installation and heating company. We cover Glasgow, Falkirk, Edinburgh, Stirling and all surrounding areas to provide a professional, cost-effective and reliable service to all of our customers. Our Gas Safe registered team specialise in the service, installation and repair of all boilers and central systems. We have also been awarded 2021 Scottish Home Improvement Award For Best Plumbing And Heating Company. If you need help with a new boiler installation or a boiler repair, please get in touch or visit our website.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

150 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(150)

40 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Professional from start to finish

Professional from start to finish! The original quotation was quick & clear. And the work was executed by fast friendly staff. I was really impressed; including the cleanliness & care shown in my home during the work and at the end. Really excellent.

24 juli 2026
Review zonder uitnodiging
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Antwoord van Heatsafe Heating

Dear Brian,

Thank you so much for your 5 star review. We're delighted to hear you were impressed from the initial quotation right through to the completed work. It's great to know our team delivered a fast, friendly service while taking care to keep your home clean and tidy throughout. Your kind words mean a lot to us, and we really appreciate you taking the time to share your experience. Thank you for choosing us.

Look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Beoordeeld met 5 van de 5 sterren

Would recommend this company

Great company to deal with. Always punctual, professional and deliver a great service.
Heatsafe heating installed our boiler 5 year ago. They service it every year. Would Definitely recommend them.

3 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From start to finish I was impressed!

From start to finish I was impressed by the level of customer centricity this business gave me as well as their knowledge and professionalism throughout. A great team who I'd happily reccomend to family and friends.

My brand new boiler install has been superb!

24 juni 2026
Review zonder uitnodiging
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Antwoord van Heatsafe Heating

Dear Euan,

Thank you so much for your fantastic 5-star review and for your kind words.

We’re absolutely delighted to hear that you were impressed with your experience from start to finish. Providing excellent customer service, expert advice and a professional installation is what we strive for, so it's wonderful to know we delivered on that for you.

It's especially rewarding to hear that you're pleased with your new boiler installation and that you would happily recommend us to your family and friends. Recommendations like yours mean a great deal to our whole team.

Thank you once again for choosing Heatsafe. We truly appreciate your support and look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Beoordeeld met 5 van de 5 sterren

Gas Safe & G3 professional plumbers

Dougie was a very professional, organised, tidy worker, and a very pleasant chap. He efficiently serviced our gas boiler and also our unvented Mixergy hot water tank providing detailed servicing documentation within 15 minutes by email. Back up and comms by the office excellent.

18 juni 2026
Review zonder uitnodiging
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Antwoord van Heatsafe Heating

Dear James,

Thank you so much for your fantastic 5-star review and for taking the time to share your experience.

We're delighted to hear that you were so pleased with the service provided by Dougie. We'll be sure to pass on your kind comments to him. It's great to know that his professionalism and attention to detail, along with the prompt servicing documentation, made such a positive impression.

We're also pleased to hear that you found our office communication and support to be excellent. Providing a high standard of service from your initial enquiry through to completion is something we pride ourselves on.

Thank you once again for your recommendation. We truly appreciate your support and look forward to assisting you again in the future.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Beoordeeld met 5 van de 5 sterren

Excellent

Fast, friendly & reliable service. Can't recommend Heatsafe highly enough.

15 juni 2026
Review zonder uitnodiging
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Antwoord van Heatsafe Heating

Dear Jillian,

Thank you so much for your fantastic 5-star review! We’re delighted to hear you found our service fast, friendly, and reliable. Your recommendation means a great deal to the whole team at Heatsafe. We really appreciate your support and look forward to servicing your boiler next year.

Kind Regards

Siobhán Heatsafe Heating Ltd

Beoordeeld met 5 van de 5 sterren

New Boiler

When our old boiler developed a fault I immediately phoned Heatsafe as we had used them before. Graham came out to assess the boiler and after a discussion we decided on a new boiler. He went over a few different makes and sent us out quotes that day. We made our choice and as we had no hot water an install date was arranged quickly.
Leigh and Paul fitted our new boiler in about two and a half days. They worked very well together, keeping me informed of what they were doing and going over the control panel. All floors were covered as they worked , all rubbish was removed and the house was left clean and tidy.
A big thank you to all at Heatsafe and I would not hesitate to use them again or to recommend this company.

8 juni 2026
Review zonder uitnodiging
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Antwoord van Heatsafe Heating

Dear Wendy,

Thank you so much for taking the time to leave such a wonderful review and for choosing Heatsafe once again.

We're delighted to hear that Graeme was able to guide you through the options and arrange a prompt installation, especially as you were without hot water. It's great to know that Leigh and Paul kept you informed throughout the installation, took the time to explain the controls, and left your home clean and tidy once the work was complete.

Your kind words and recommendation mean a great deal to our whole team.

Look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Beoordeeld met 5 van de 5 sterren

Professional

Prompt, professional,friendly and helpful

10 juni 2026
Review zonder uitnodiging
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Antwoord van Heatsafe Heating

Dear Heatsafe Customer,

We’re really pleased to hear you were happy with the service provided. Our team always aims to be prompt, professional, friendly, and helpful, so it’s great to know this reflected in your experience with us.

We truly appreciate your support and look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Beoordeeld met 5 van de 5 sterren

Boiler service

I recently had my boiler serviced by Heatsafe. Very professional from start to finish: good communications, by email, from the office; fair quotation; the engineer turned up on time, and did a thorough job, including inspecting the flue in the attic; easy to pay, either by bank transfer or card (the engineers have card readers).
Highly recommended, I would happily use them again.

4 juni 2026
Review zonder uitnodiging
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Antwoord van Heatsafe Heating

Dear Heatsafe Customer,

We’re delighted to hear you were happy with the service provided from start to finish. We always aim to provide clear communication, fair pricing, and a thorough, professional service, so it’s great to know this reflected in your experience with our team.

I’ll be sure to pass your kind comments on to both our office staff and engineer.

Thank you again for choosing Heatsafe Heating.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Beoordeeld met 5 van de 5 sterren

Good quality workmanship and good…

Good quality workmanship and good communication throughout the process from the Heatsafe team.

21 mei 2026
Review zonder uitnodiging
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Antwoord van Heatsafe Heating

Dear Heatsafe Customer,

Thank you very much for your kind feedback. We really appreciate you taking the time to leave a review.

We’re pleased to hear you were happy with the workmanship and communication throughout the installation process.

Your comments mean a lot to the whole Heatsafe team.

Look forward to Servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Beoordeeld met 5 van de 5 sterren

Annual service.

Dougie, the engineer arrived on time and was very careful setting up to carry out the service of my boiler. Very polite and explained what he had done to check it over.

21 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very pleased

These guys were here all day and apart from the drilling there was little noise. They done a great job with replacing my boiler and replacing it to suit. Very pleased.

13 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

New boiler

We had a new boiler fitted today and couldn’t have been happier with the guys for a great job. Been with Heatsafe Heating for 14 years and they have been amazing

6 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Boiler…

Work carried out within the time window. Reasonable price. Both Siobhan in the office and the engineer were very pleasant. Will use again

6 mei 2026
Review zonder uitnodiging
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Antwoord van Heatsafe Heating

Hi Kirsty,

Thank you for your lovely review. We’re really pleased to hear you were happy with the service, pricing, and communication throughout. I’ll be sure to pass your kind comments on to the engineer. We appreciate your support and and taking the time to leave this review.

Kind Regards

Siobhán and all the team at Heatsafe

Beoordeeld met 5 van de 5 sterren

The Engineers took great of my property…

The Engineers took great of my property and cleaned up after they had installed my boiler.

5 mei 2026
Review zonder uitnodiging
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Antwoord van Heatsafe Heating

Hi John,

Many thanks for providing a 5 star review based on the service you received with Heatsafe Heating during your new boiler installation.

We look forward to servicing your boiler next year.

Kind Regards

Siobhán and all the team at Heatsafe Heating Ltd

Beoordeeld met 5 van de 5 sterren

Excellent boiler install experience.

Excellent boiler install experience.

Very pleased with the install of my new Navien boiler. The two installation engineers were highly competent, courteous at all times, and kept me informed of any issues. They left a very neat job indeed. All rubbish was removed, and they ensured the area was clean and tidy.

24 april 2026
Review zonder uitnodiging
Logo Heatsafe Heating

Antwoord van Heatsafe Heating

Hi Andrew,

Many thanks for sharing your install experience and providing us with a 5 stair review. This means a lot to our business.

Look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Beoordeeld met 5 van de 5 sterren

New boiler fitted

Graham the engineer came out same day to assess the existing boiler for repair. Once it became clear that it wasn't viable to repair, there was no callout fee, he gave me a brochure to look through of options. I received quotes for all options the very next day. After confirming my choice, we arranged a suitable day for work to commence which was 2 working days from initial quote. On the day, the installer was very polite and courteous, took every precaution to protect carpets etc, ensured there was no mess left and removed the old boiler. Made sure I understood how to work the new boiler before leaving. Very impressed. I definitely recommend

2 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service from Heat Safe

Excellent service from Heat Safe. The team was professional and efficient, and my boiler is running perfectly. Siobhan, the office manager, was very helpful and made scheduling easy. Highly recommend.

23 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great local company!

Very positive experience from start to finish with Heatsafe. Very professional and any questions I had, before and after installation, were answered the same day. I would recommend this company.

6 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Don't worry, be happy, use Heatsafe heating.

We were a bit apprehensive about the disruption the installation of a new boiler and six radiators could cause to a home. Our fears were unfounded as Heatsafe Heating did a first class job in two days, with all mess cleaned up and waste removed. The engineers were all very knowledgable and pleasant, very impressed with the pipework on the boiler, a work of art.

13 november 2025
Review zonder uitnodiging
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Antwoord van Heatsafe Heating

Hi Gordon,

Many thanks for providing a 5 star review to our company and sharing your positive feedback. I am so glad your installation went smoothly.

Look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe heating Ltd

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