Disappointing! I requested a refund! Nobody has replied via email! No telephone number! Poor quality material for a dress I ordered and paid good money for - disgusting customer care! I have contacte... Toon meer
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Lees wat reviewers zeggen
Absolutely rubbish company Absolutely rubbish company. Bought a sandal which was faulty so contact the company 3 times by email for refund or replacement ,haven’t heard anything back. It’s almost 2 w... Toon meer
Beautiful shop in Leigh, very chic and on trend with current fashions, friendly helpful and efficient staff. Very versatile on styles for different seasons. ( its hard to only buy one pair ! )... Toon meer
I liked the shine of the stones, however as they were described as footbed lined with 100% genuine leather, mine did not smell of leather and I query if they are leather. Many thanks for your repl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Beautiful ladies designer shoes, bags, clothing & accessories. High quality shoes, boots, sandals from UK, Italy & Spain at affordable prices ☎ 01702 472200.
Contactgegevens
35 Broadway, SS9 1PA, Leigh on Sea, Verenigd Koninkrijk
- 01702472200
- vanessa@vanessalondon.com
- heelsboutique.co.uk
2,5
Slecht
252 reviews
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Ballet pump shoes
I ordered some shoes online in August. They were delivered to the local shop. The shies were not true to size and I was told that I could not have a refund as I had purchased them in the sale
20 augustus 2022
Always amazing service and quick…
Always amazing service and quick delivery !! Beautiful boots 🥰
14 oktober 2022
Poor customer service
Bought boots from Vanessa’s on 15/9/22.tried them on liked them, asked price .was told £149.I said I would have them. As I work local to the shop I was given £10 discount making the boots £139, happy with this ..
When I got home 10 minutes later I tried the boots again and was about to remove the tickets when I saw a sale sticker clearly marked £149 now £75 !!
I went straight back to shop and showed Vanessa. She told me the sticker shouldn’t be on the boots as they were new stock!!! I said several times that it’s on the boots clearly stating the sale price and if I had noticed it when I tried them on she would have had to sell me at that price !!! She said “well you didn’t see it did you ,?I’ll take the ticket off!”
On her website they are showing the boots now at £70, although they are sold out ..
I rang the supplier and they said they are last years stock!
They were obviously in the sale !!!
No apology …Really not a good attitude ☹️-1. Poor
15 september 2022
Review zonder uitnodiging
I LOVE them!
I love every pair of Vanessa shoes that I own. The suedes and leathers are always of the best quality and the designs and colours are heavenly.
3 september 2022
Best shoes around so comfy and fabulous…
Best shoes around so comfy and fabulous designs
8 september 2022
Fast delivery & lovely Shoe Boots.
7 september 2022
excellent product excellent delivery…
excellent product excellent delivery excellent & very polite delivery
23 augustus 2022
Fantastic boutique in Leigh
Fantastic boutique in Leigh. I’ve purchased a few of Vanessa’s boots and I always get comments when I wear them. They’re super comfy as well as being stylish and go with any outfit. I cannot wait to see what new designs Vanessa comes up with next to add to my collection
18 augustus 2022
Review zonder uitnodiging
Fabulous Designs
Fabulous designs and a great, friendly service. One can never have enough shoes and this store ticks all the boxes with something to suit every occasion.
18 augustus 2022
Review zonder uitnodiging
I adore this Shoe Boutique
I adore this Shoe Boutique. Vanessa’s designs fit well and are so unique. I have bought from Vanessa many times and I always get compliments from her designs. Really thoroughly recommend this business to any other shoe-a-holics like me ..
18 augustus 2022
Review zonder uitnodiging
Excellent service
Excellent service. I have purchased a few pairs of hand made boots. Fabulous quality and everyone comments on them. Also I purchase all my havaianas from Vanessa. Helpful and always ready to please
18 augustus 2022
Review zonder uitnodiging
Antwoord van Vanessa London
Thank you for your review Mandy can you message me on Facebook and I will send you a £10 gift voucher xx
Absolutely love this boutique
Absolutely love this boutique. The shoes are so colourful and unusual. I have never seen so many different Havianas too. There is a real class to the shop as you walk in and Vanessa is always so welcoming. I love my boots and always get so many compliments when I wear them. Can’t wait to see what’s new in store next 😍😍
18 augustus 2022
Review zonder uitnodiging
Love this shop,vanessa is very talented…
Love this shop,vanessa is very talented her shoes are brilliantly made,boots are to die for all various designs❤❤love the place and the service is always on point xxx
18 augustus 2022
Review zonder uitnodiging
Fab shoes and boots
Speed if postage when buying on line is excellent and packaging fab. Always delighted with my purchases x
Highly recommended as a store for all beautiful footwear xx oh and bags etc xx
18 augustus 2022
Review zonder uitnodiging
Wonderful shop in the heart of Leigh
Wonderful shop in the heart of Leigh. A beautiful collection of shoes, bags and accessories.
Vanessa is always super helpful. Thank you x
18 augustus 2022
Review zonder uitnodiging
Great service
16 augustus 2022
Gorgeous shop
Gorgeous shop. Love the shoes, competitively priced and such beautiful quality. More important as they only make a few there will not be loads of people wearing them, which I love.
5 augustus 2022
Super helpful and lovely shoes
Super helpful and lovely shoes. They are so comfortable. I love them.
30 juli 2022
Fantastic service throughout keeping me…
Fantastic service throughout keeping me updated- delighted with product unfortunately they were too big - great communication with refund too - fantastic to deal with will certainly shop with them again 10/10
13 juli 2022
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