Heidi's Nail Lab Reviews 

79
•
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Love Heidi’s ! Staff is always welcoming and professional! “Price is what you pay. Value is when they sit in your chair every three weeks without hesitation.” This should be Helen’s quote !!! Always w... Toon meer

Beoordeeld met 5 van de 5 sterren

Always always always a 5 star experience. I have been going to Heidi’s since the beginning of this year, and they are the only salon whose nails can last 5+ weeks. The retention is always so amazing a... Toon meer

Beoordeeld met 5 van de 5 sterren

My nails always look amazing and I constantly get compliments on them. I get acrylics usually from Heidi or Anna, they both pay such great attention to detail and do great designs as well. Highly reco... Toon meer

Beoordeeld met 2 van de 5 sterren

I would not use again. I was washing my hands after a gel nail application. Not polish but refill. I saw a dark spot on one of my nails. I asked what it was. Turns out it was a fungus or bacteria... Toon meer

Bedrijfsgegevens

  1. Nagelstudio

Geschreven door het bedrijf

At our salon, we design beauty and wellness journeys that are tailored to your exact needs. We are dedicated to helping you make healthier choices by providing insight into a better state of being through natural organic treatments and result-driven approaches. Our luxurious, modern salon offers a blend of services and space throughout, from signature pedicure and manicure treatments, to stunning nail designs, to top-quality products, and a friendly, welcoming environment. The safety and comfort of our clients is of the utmost importance to us. Our commitment to adhering to the highest standards in our industry is the reason for this. Our nail care services follow state regulations by sanitizing and disinfecting all reusable tools.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

79 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(79)

25 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The place to go

Beautiful work. Always pleasant and welcoming there.

26 maart 2025
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

Thank you for your kind words! We take pride in creating beautiful results while maintaining a welcoming atmosphere for every client. It’s always our pleasure to serve you, and we look forward to your next visit!

Beoordeeld met 5 van de 5 sterren

Great customer service

Great quality nail care.

27 maart 2025
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

Thank you for trusting us with your nail care! We're committed to delivering the quality you deserve and look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Always a pleasure!

27 maart 2025
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

Thank you for your kind feedback! We’re committed to delivering exceptional experiences and look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

Amazing Service

Very consistent and very professional

25 maart 2025
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

We take pride in delivering the same excellent experience every time you walk in. Knowing we’ve hit the mark for you means everything.

Can’t wait to continue exceeding your expectations at your next visit!

Beoordeeld met 5 van de 5 sterren

Very professional

My nail technician is awesome… All of them are but Helen is awesome beyond words. She is always available for me and always goes above and beyond to help me with my requests. I always get compliments on my nails. 💅

24 februari 2025
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

Thank you for recognizing her incredible talent and dedication. Going ‘above and beyond’ is Helen’s superpower, and we’re so lucky to have her making clients like you feel special. Those nail compliments are 100% deserved we’re always amazed by her artistry too!

Can’t wait to see what she creates for you next. Until then, keep shining!

Beoordeeld met 2 van de 5 sterren

I made an appointment online with Liz

I made an appointment online with Liz. When I arrived, they told me Liz no longer worked there. I allowed them to keep my appointment, but with someone else. The person who did my nails made 4 of my cuticles bleed. My powder gel nails also have bumps and are uneven.

24 februari 2025
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

We sincerely apologize for the disappointing experience you had during your recent visit. First, we regret the miscommunication about Liz’s availability.

More importantly, we’re truly sorry for the discomfort and subpar results with your service. This falls far short of our standards, and we’d like to make it right. Please email contact@heidisnaillab.com at your convenience so we can resolve this immediately, whether through a refund, complimentary correction, or other solution.

Your feedback is invaluable, and we’re addressing this with our team to prevent future issues. Thank you for giving us a chance to improve.

Beoordeeld met 5 van de 5 sterren

Amazing!!

Helen is such a nice and sweet person and I absolutely love the way she does my nails. She really listens to exactly what I want.

27 januari 2025
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

Helen truly embodies the care and attention we strive for, and we’re overjoyed she’s made your nail experience so special. Her ability to listen and bring your vision to life is something we deeply value we’ll be sure to share your kind words with her!

Thank you for trusting us with your nails. We can’t wait to see you again soon!

Beoordeeld met 5 van de 5 sterren

Best place out there

Ever since I started going there everyone is always friendly and great at what they do!!

27 januari 2025
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

We're thrilled to hear you've had such consistently great experiences with our team. Creating a friendly atmosphere and delivering excellent service is what we strive for every day, so this means the world to us!

We'll be sure to share your compliments with the entire team. They'll be so happy to know they're making your visits enjoyable.

Can't wait to welcome you back for another wonderful visit soon!

Beoordeeld met 5 van de 5 sterren

i love this place

i love this place! i've been coming here for almost 3 years and have never had a bad experience! everyone is so great and know how to make their clients happy! i love going to kay she does an amazing job every single time and is so sweet!

27 december 2024
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

Three years of trust and smiles mean the world to us, thank you for being such a cherished part of our salon family! We’ll make sure Kay and the whole team see your kind words; they’ll be over the moon knowing they’ve made your experiences so special.

Can’t wait to welcome you back for many more years of amazing nails and sweet conversations! Until then, keep shining!

Beoordeeld met 5 van de 5 sterren

Anna is AMAZING 🤩❗️

Anna is AMAZING 🤩❗️
Best nail salon in town ❤️

25 november 2024
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

We’ll make sure Anna sees this, she’ll be thrilled to know she made your experience so special. It’s clients like you that make our salon shine!

Can’t wait to welcome you back for your next AMAZING set.

Beoordeeld met 3 van de 5 sterren

It was clean but….

It was clean but the appointment I booked online said the pedicure should be an hour. It was done in 30 minutes with barely any massage. I was done with a mani pedi in 45 minutes.

The nail tech was friendly and really took her time to clean up cuticle. However, they really need to remove their masks if they are trying to tell you something about pricing or changing the services booked. There was a big miscommunication because I couldn't hear everything being said to me with the mask on and an Airpod in one ear and was surprised when I was given my total. She did reduce the total because I couldn’t hear her well and didn’t know I was given a higher end mani pedi.

The job she did was great and the nails look fabulous but I was very disappointed with the services not being exactly what they are advertised as.

25 oktober 2024
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

Thank you for sharing your feedback. We’re glad you enjoyed our clean environment and the quality of work, and that our nail tech was friendly. We apologize for the confusion regarding the pedicure time and pricing. We really appreciate your insights on improving communication. We’re committed to making sure our services match what’s advertised and will work on these areas. We hope to have the opportunity to provide an even better experience for you next time.

Beoordeeld met 5 van de 5 sterren

Everything is wonderful!

Everything is wonderful!
From the service, to the outcome of my nails… always impressed and satisfied! I go to Anna and love the work she does!

26 september 2024
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

Thank you for your wonderful review! We're thrilled to hear you're always impressed with our service and Anna's amazing work. Can't wait to have you back!

Beoordeeld met 5 van de 5 sterren

Customer service is always wonderful at…

Customer service is always wonderful at Heidi’s! The people are kind and always do a wonderful job. This is the best place for manicures and pedicures.

26 september 2024
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

Thank you so much for your kind words! We’re thrilled to hear you always have a great experience with us. Can’t wait to see you again soon!

Beoordeeld met 5 van de 5 sterren

Friendly staff

Friendly staff. Helen and Heide are meticulous when it comes to customer satisfaction.
Highly recommend Heidi's Nails!!

5 september 2024
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

Thank you so much for your awesome review! We're glad to hear that Helen, Heidi, and the team are meeting your expectations. Your recommendation means the world to us! Hope to see you again soon! 💖

Beoordeeld met 5 van de 5 sterren

Professional

Friendly, talented people.

6 september 2024
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

Thank you for the great review! We're happy to hear you enjoyed your experience with our talented team. We look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

Always love how Heidi does my nails

Always love how Heidi does my nails. Beautiful work!

4 september 2024
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

Thank you so much! We're thrilled you love Heidi's work. Can’t wait to have you back for your next set!

Beoordeeld met 5 van de 5 sterren

They do such a great job and reasonable…

They do such a great job and reasonable prices. No matter what picture I bring in they always reply with sure we can do that.

3 september 2024
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

Thank you for the awesome review! We're so glad you love the results, and we're always excited to bring your nail ideas to life. Can’t wait to see what you bring in next!

Beoordeeld met 5 van de 5 sterren

quick and easy to make appts and a…

quick and easy to make appts and a pleasant experience with the staff there

2 september 2024
Logo Heidi's Nail Lab

Antwoord van Heidi's Nail Lab

Thank you for your kind review! We're happy to hear that booking is easy and that you had a great experience with our team. Looking forward to your next visit!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer