As with every One Heimat order, the delivery was very quick and the quality excellent. Certainly the place to go if you are looking for a taste of Germany in the UK. Great variety of products. Canno... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered for the first time. Little hick up with Address. Immediately solved. Lovely products. Arrived real fast and in perfect condition. Will definitely be ordering again . Excellent xxx
Great that I can readily purchase products that are somewhat difficult to find otherwise. My only grouse would be the delivery by amazon - I was bombarded by messages from them and then when they del... Toon meer
I can obtain some German foodstuffs from Lidl and Aldi, but many of the things I grew up with, like Teewurst, Bratheringe, Griebenschmaltz, proper Leberwurst, proper red cabbage, Knoedel, just aren't... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Heimat.one is the home to original German products in the UK. Buy authentic German food at Heimat.one. Find all your favourite brands in one place with quick and hassle-free delivery.
Contactgegevens
14 Betony Rise, RG42 5AF, Bracknell, Verenigd Koninkrijk
- 020 8125 4679
- mail@heimat.one
- heimat.one
4,7
Uitstekend
389 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Guter online Shop
24 Stunden nach Bestellung geliefert das habe ich noch nie gehabt Preise sind angemessen und das Sortiment ist überschaubar ein guter online Shop werde mit Sicherheit wieder bestellen
2 september 2023
Review zonder uitnodiging
So very pleased
So very pleased, to have found a company, who sells German food. I am German, but live in the Uk for so many many years. But I miss my German food so much. So I was so pleased to be able to buy now German food, n will carry on buying in future without any doubt.such a quick delivery is amazing. Everything I bought is outstanding. Such a fantastic service. Thank u.
A very happy customer indeed.
28 augustus 2023
Awesome service & love the selection of…
Awesome service & love the selection of German food.
27 augustus 2023
This was my first order and I am very…
This was my first order and I am very impressed with the speed and efficiency it was handled.
The website was well designed and I had no trouble placing my order which sometimes for an 80 year old like me can be a bit of a pain.
I can certainly highly recommend it and will definitely use it again.
I. Amlot
26 augustus 2023
Used Heimet for the second time
Used Heimet for the second time, this time absolutely superb service, delivery arrived following day and cheaper than any other online german food companies. Thank you
21 augustus 2023
Review zonder uitnodiging
Couldn’t be better!
I could get everything I miss from home, at a fair price and with no waiting forever for my order. Danke!
7 augustus 2023
I ordered a bar of ritter sport coconut…
I ordered a bar of ritter sport coconut chocolate, what was light brown inside and didn't taste nice, so it went in the bin. That was the second time I ordered chocolate , that was damaged.
7 augustus 2023
Antwoord van One Heimat
Dear customer, kindly accept our sincere apologies. This should not have happened. Could you kindly send us an email (mail@heimat.one) so we can identify the order and issue a refund immediately.
Many thanks,
Heimat
Happy customer
Happy with the quality of goods and the speed of delivery. Will definitely use again
7 augustus 2023
I have not received my goods yet
I have not received my goods yet. The delivery company you are using are incompetent.
7 augustus 2023
Antwoord van One Heimat
Dear Customer, we are sorry to hear that you had a bad experience with one of the delivery companies. We would really like to learn more about what happened (to improve going forward) and - more importantly - assist you in resolving this issue.
No matter what happened exactly, we are positive to find a solution asap.
Kind regards,
The Heimat Team
Excellent customer service and so much…
Excellent customer service and so much choice this is my little bit of Germany
6 augustus 2023
Super quick delivery and products what…
Super quick delivery and products what we were looking for. Will order again soon. Postage very reasonable.
5 augustus 2023
Easy to order and select foods
Easy to order and select foods - swift and friendly delivery service
4 augustus 2023
Just received my first order absolutely…
Just received my first order absolutely first class quick delivery extremely well packed food was great would definitely shop again
10 augustus 2023
Review zonder uitnodiging
Goods damaged by Evri so order…
Goods damaged by Evri so order refunded. Would have been good if you had just sent another dispatch rather than cancelled.
2 augustus 2023
Antwoord van One Heimat
Dear Customer, we would like apologize for the service you had to experience with Evri. While they are a cost-effective delivery company, some do indeed experience similar issues. We are working with them to get this improved going forward.
Regarding refunds: We do indeed rather refund an order - incl. shipping costs - straight away. That's so you can decide yourself if you would like to give it another try (and place a new order). At the same time, we do understand that some customers may not want to do it.
Excellent products sent very fast, but useless courier.
The courier walked straight past my large, clearly labelled, parcel box, and dumped my parcel on the doorstep in the pouring rain. Luckily a passing friend saw it and rang my bell. Fortunately the goods you had sent me so promptly were not damaged. They’re now in my freezer.
31 juli 2023
Proper traditional German food
I can obtain some German foodstuffs from Lidl and Aldi, but many of the things I grew up with, like Teewurst, Bratheringe, Griebenschmaltz, proper Leberwurst, proper red cabbage, Knoedel, just aren't available any more locally. So thank you! Christmas isn't Christmas without fried herrings on Christmas Eve!
18 juli 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.