I found the whole experience from start to finish easy to follow. The information is thorough and easy to understand. The clinician I spoke to to take me through my results was helpful, professional,... Toon meer
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Lees wat reviewers zeggen
As part of my hormone tests, I had a wonderful conversation with Victoria about my results. Honestly blown away by the empathy and helpfulness. I feel fully prepared with my next steps and all the kn... Toon meer
Bedrijf heeft geantwoord
I had my blood test and pelvic scan done and within 2 weeks have an endometriosis diagnosis from the consultant in Hertility. A diagnosis is what other providers dont give you and it is why I chose He... Toon meer
Bedrijf heeft geantwoord
Inaccurate results - after using Hertility I went to a Fertility Clinic in London and had a blood drawn from a vein and the results were much lower. I was told by the clinic this isn’t due to a drop i... Toon meer
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Bedrijfsgegevens
- Voortplantingskliniek
- Diagnosecentrum
- Verloskundige/gynaecoloog
- Vrouwenkliniek
- Vruchtbaarheidsarts
- Vruchtbaarheidskliniek
Geschreven door het bedrijf
Healthcare was never designed for women. So we’re here to change that. We're giving absolute clarity to every [female] body through science-backed hormone testing and care that fits conveniently into the lives of as many women as possible. Our vision is to reinvent healthcare for every woman, to raise standards and nurture possibility. So we’re setting a new standard of scientific rigour and education in female health, nurturing the Mother of all movements - one powered by a new generation of women who back their bodies and their life choices. Welcome to the Reproductive Revolution!
Contactgegevens
Verenigd Koninkrijk
- info@hertilityhealth.com
- hertilityhealth.com
4,1
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1K reviews
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Twice i sent my blood
Twice i sent my blood, both times they said it failed. i tried absolutely everything followed all their advice. Now i'm £250 down and my fingers hurt. No results. I refuse to pay £25 more to do it again when i'm certain it will fail.
13 mei 2026
Review zonder uitnodiging
Antwoord van Hertility
Hi Cat,
We’re so sorry to hear that you had trouble collecting your sample. We are aware that taking the test can be tricky for some customers which is why we have created a number of options to support our users with their sample collection process.
Within every testing kit, we provide a step by step instruction booklet which has been carefully written to include pre-testing recommendations, helpful tips and we encourage customers to reach out to our customer service team if they are having difficulty during the process. We specifically advise customers to give us a call if they are having trouble collecting their sample after trying two lancets so we can support them going forward with their test.
We also provide a video guide which supports our customers who prefer visual support. In addition, we encourage the use of our Hertility app which can be downloaded via the QR code provided to you in your test kit, which includes an interactive test companion that gives very clear instructions on each step of the testing process.
Our Customer Care team is available to assist from Monday to Friday 7am-6pm and on Saturdays and Sunday from 8am-4pm with any issues customers may have when taking your sample. All of our team are trained and available to help our customers with sample collection and we would have been more than happy to speak with you on your testing day had you reached out to us.
We also offer personalised 1:1 guidance via video calls, providing tips and tricks to ensure a successful sample collection. We have found these video calls to be very successful in reducing haemolysed samples and currently less than 10% of all of our samples fail when they reach our lab to be tested. We have plenty of availability for these calls and we can accommodate any time that suits our users in our working hours.
If you don't feel comfortable taking the sample yourself, we also offer the option to purchase a nurse visit, this is when you have your sample collected by one of our experienced phlebotomists who visit you at home and take a blood sample from a vein in the crook of your arm. This option is offered to everyone before they purchase their test.
We take feedback very seriously and have done extensive research on our testing kits to make sure they are user friendly. We have also spent a significant amount of time making sure our instructions are applicable to all of our users, as blood flow when collecting is highly dependent on the individual.
We have reached out to you privately to explore options with you as we really do wish to support you.
Best wishes,
Lucy from the Hertility Team.
Don’t waste your money
Don’t waste your money. The tests are incredible hard to do at home, I’ve carefully followed instructions but it’s impossible to get the amount of blood required from your fingers. I’ve had to bin the whole kit as I’ve just ended up with sore fingers and nowhere near enough blood to be able to send it off.
11 mei 2026
Review zonder uitnodiging
Antwoord van Hertility
Hi Gabby,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.
With regards to the sample collection, we do completely understand that this can be difficult, and this is why we have set up a number of different support systems, to help you collect the blood at home. Each kit comes with a set of instructions that are intended to support you with the blood collection and we also have a helpful video for those customers who prefer a visual aid. Similarly, on our app, we have a carefully curated Test Companion, which walks you through the test step by step, until you are completed. Finally, we also offer a free video call service where one of our Customer Care Specialists will provide you with tips the day before you are due to collect your sample, stay on the call with you whilst you are collecting the blood and talk you through the packaging and labelling process .
We're keen to support you further, however unfortunately there are no contact details available for you from this review so we have requested these through this platform. Alternatively, you can reach out to our dedicated Customer Care team at info@hertilityhealth.com.
Best wishes,
Courtney from The Hertility Team
Avoid
I gave hertility details about contraceptives and how long I was on them including which ones I had used (depo for 10 years followed by pills). They sent results back with critically low AMH but there was no opportunity to speak to anyone for a week. The results hadn’t taken into account that actually it was probably an inaccurate reading given my history, which could have been considered in my report. I then spoke to a consultant in gynae and obs and he noticed the cut offs Hertility use and they are much higher than what they would use in the NHS, which I can only understand from the perspective that they try to sell you further tests as you are scared into acting. After I had my results, I must have received 4 emails a day prompting me to buy further packages. I think it’s an absolute waste of money and the only way AMH levels are used in clinical practice is when deeming someone a candidate for IVF, no other reason. I didn’t know this when I paid over £200. I also didn’t know the other elements on the test are free as bloods on the nhs. Please please save your money and don’t rely on this company for reassurance as they make money by the exact opposite!!
I emailed hertility about my experience and never got a response.
21 april 2026
Review zonder uitnodiging
Antwoord van Hertility
Hi Hope,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.
We're keen to support you further, however unfortunately there are no contact details available for you from this review so we have requested these through this platform. Alternatively, you can reach out to our dedicated Customer Care team at info@hertilityhealth.com.
Best wishes,
Courtney from The Hertility Team
Irrelevant for people with hyperthyroidism
I submitted my answer specifying that I have hyperthyroidism and the rest came through still but the doctor said un the debrief after all was paid that it's irrelevant to do in my situation given that I have hyperthyroidism... So it was useless and I paid for it.
9 maart 2026
Antwoord van Hertility
Hi Lucie,
Thank you for sharing your feedback.
We’re sorry to hear that this experience didn’t meet your expectations. We just wanted to clarify the doctor did not suggest that the test itself was irrelevant. Even where someone has an existing thyroid diagnosis, testing can still be clinically useful. It helps assess how well current treatment is working, whether hormone levels are within the expected range, and whether any adjustments may be needed. It also allows symptoms to be interpreted in the context of current hormone levels, which can change over time.
In situations where there are overlapping factors, such as a known thyroid condition or use of hormonal contraception, certain hormones may not be included or may be interpreted with caution, as the results would not be clinically meaningful on their own.
We can see that the doctor has provided guidance and actionable next steps within your report, which are intended to help you understand what to do next based on your results.
We appreciate your feedback and will continue working to ensure our explanations are as clear and helpful as possible.
Best wishes 💗
Ella from The Hertility Health Team
The people at Hertility were very…
The people at Hertility were very helpful. The test I had confirmed other tests I'd had elsewhere. It was very straightforward and help at all stages is available if needed.
2 april 2026
Review zonder uitnodiging
Antwoord van Hertility
Hi Judy,
Thank you for taking the time to leave your review.
We're happy to hear that our team was helpful and the test confirmed your previous results. We're glad the process was straightforward and support was available when needed.
Thank you for your positive feedback!
Please do reach out if we can support you further - We're happy to help!
Best wishes,
Cara from the Hertility Team
Great experience
You do need a big quantity of blood to get results, but the results are very thorough and tailored to you!
11 februari 2026
Antwoord van Hertility
Thank you so much for your positive review! 💫️
We’re so glad to hear that you found your results thorough and tailored to your symptoms and medical history.
If there’s anything else we can support you with, please don’t hesitate to reach out!
Best wishes,
Lucy from The Hertility Team
The service was amazing
The service was amazing. I was so impressed with delivery and collection of the box, detailed results and overall process so that I decided to recommend this service to my colleague as well.
16 februari 2026
Antwoord van Hertility
Thank you so much for your kind words - we’re absolutely delighted to hear how positive your experience was from start to finish!
It means a lot that you found the process smooth and the results helpful, and we really appreciate you recommending us to your colleague as well.
If there’s ever anything more we can support you with, please don’t hesitate to reach out!
Best wishes 💗
Ella from The Hertility Health Team
Great understanding and patience from…
Great understanding and patience from the consultants, thorough analysis of the results and I felt so comfortable and heard all throughout the process
10 september 2025
Antwoord van Hertility
Hi Sandra,
Thank you so much for your lovely review! 💕️
We’re so pleased to hear you had a good experience with Hertility and felt comfortable and heard.
If there’s anything else we can support you with, please don’t hesitate to reach out!
Best wishes,
Courtney from The Hertility Team
I recommend Hertility to everyone
I recommend Hertility to everyone, I was struggling to conceive and kept being fobbed off by my doctor that my levels were fine, hertility was able to show my thyroid was off and after making adjustments and getting it to where it needed to be fell pregnant. The test is simple, results fast, clear and informative - truly the best!!
28 december 2025
Review zonder uitnodiging
Antwoord van Hertility
Hi Fay,
Thank you for sharing your journey and for your positive review! 💫️
We’re so glad that testing gave you the insight you needed to make the relevant adjustments to fall pregnant.
If there’s anything else we can support you with, please don’t hesitate to reach out!
Best wishes,
Courtney from The Hertility Team
The blood test was very difficult for…
The blood test was very difficult for me. This was the first time I ever try, and was an experience I won't be doing again. But at the end I can sent my results and I think everything was ok.
4 februari 2026
Antwoord van Hertility
Hi Brigitte,
Thank you for sharing your feedback.
We’re so sorry to hear that you had trouble collecting your sample. We are aware that taking the test can be tricky for some customers which is why we have created a number of options to support our users with their sample collection process.
Within every testing kit, we provide a step by step instruction booklet which has been carefully written to include pre-testing recommendations, helpful tips and we encourage customers to reach out to our customer service team if they are having difficulty during the process. We specifically advise customers to give us a call if they are having trouble collecting their sample after trying two lancets so we can support them going forward with their test.
We also provide a video guide which supports our customers who prefer visual support. In addition, we encourage the use of our Hertility app which can be downloaded via the QR code provided to you in your test kit, which includes an interactive test companion that gives very clear instructions on each step of the testing process.
Our Customer Care team is available to assist from Monday to Friday 7am-6pm and on Saturdays and Sunday from 8am-4pm with any issues customers may have when taking your sample. All of our team are trained and available to help our customers with sample collection and we would have been more than happy to speak with you on your testing day.
We also offer personalised 1:1 guidance via video calls, providing tips and tricks to ensure a successful sample collection. We have found these video calls to be very successful in reducing haemolysed samples and currently less than 10% of all of our samples fail when they reach our lab to be tested. We have plenty of availability for these calls and we can accommodate any time that suits our users in our working hours.
If you don't feel comfortable taking the sample yourself, we also offer the option to purchase a nurse visit, this is when you have your sample collected by one of our experienced phlebotomists who visit you at home and take a blood sample from a vein in the crook of your arm. This option is offered to everyone before they purchase their test.
I am really keen to support you with understanding your results and what they mean to you and have sent you an email to support you further.
Best wishes,
Cara from The Hertility team
Disappointing
While the practitioners Hertility employ are kind the packages I invested in (which has been close to £800) lead me to believe I was receiving more care than I was.
I feel as though they care less about women’s health and more about getting people to consistently buy more tests and moe products.
2 maart 2026
Review zonder uitnodiging
Antwoord van Hertility
Hi Megan,
Thank you for your feedback. We are pleased to hear you had a positive experience with our practitioners, but we are genuinely sorry to hear that you feel there has been a disconnect regarding the care provided.
Navigating reproductive health can be complex. Our goal is never to simply provide tests, but to provide actionable insights to support you on your journey. We really would like the opportunity to help you bridge that gap.
We have reached out to you via email to request a few more details. We would like to take a closer look at your journey to ensure you are getting the most out of your results and to provide the clarity you were looking for when you first invested in us.
We’re committed to supporting you through this, and we look forward to hearing back from you.
Best wishes,
Cara from The Hertility team
Antwoord van Hertility
Hi Sarah,
Thank you so much for your lovely review!
We’re so pleased to hear you had an excellent experience and that our customer care team looked after you well - that truly means a lot to us.
We’d be delighted to support you again in the future 💗
Best wishes,
Ella from The Hertility Health Team
Highly recommend Hertility!
I had the Advanced Hormone and Fertility Test in preparation for trying to conceive. The blood test was simple to do at home and I had my results and report one week after sending my blood test off. I was able to arrange my clinical results review call for the morning after I received my report. My call was with Daniella Abraham and she was fantastic - she talked me through my results and what this meant for my fertility and went through next steps. Highly recommend Hertility to anyone wanting to find out more about their hormones in preparation for TTC!
25 februari 2026
Review zonder uitnodiging
Antwoord van Hertility
Hi,
Thank you so much for your positive review! 💫️
I’m so glad to hear of your experience and that you would recommend us. I will absolutely share your wonderful feedback with Daniella.
If there’s anything else we can support you with, please don’t hesitate to reach out!
Best wishes,
Courtney from The Hertility Team
Excellent service
Excellent company. 1 year ago I was 29 and I used the service to test my levels as I was thinking about trying for a baby in the future. Just wanted reassurance that everything was ok.
To my shock, I had issues with testosterone, LH, FSH and oestrogen. I immediately went to the GP who confirmed this, and diagnosed me with PCOS after confirming via ultrasound. I then went to a private fertility clinic for advice, where my husband found he had male factor infertility too, although not severe. We immediately pulled our timeline forward and started fertility drug Letrozole right away, and completed an ovarian induction cycle which was £450. After 1 month we were pregnant and I’m now sitting here with my baby boy!
I’m so glad I didn’t wait longer and Hertility gave me all the information I needed to make informed decisions on my fertility.
22 februari 2025
Review zonder uitnodiging
Antwoord van Hertility
Hi Emma,
Thank you so much for taking the time to share your story - and huge congratulations on your baby boy 💙
We’re so glad that testing gave you the clarity and reassurance you needed to take action sooner, even though the results were unexpected at the time. It’s incredibly powerful that having this information helped you advocate for yourself, get the right support, and move forward with confidence.
Stories like yours are exactly why we do what we do. Thank you again for trusting Hertility - we wish you and your family all the very best.
Ella from The Hertility Health Team
Really pleased with the service, worthwhile health investment
Really pleased with the service that Hertility provide, worthwhile investing in understanding more about your hormones and health.
This isn’t something as easily accessible at your GP and the clinical review call after the results was very helpful. Victoria really took the time to explain my results and what they actually mean in reality. Tailored to my own results and what I wanted to get out of the call. Advice very helpful.
After two attempts at the at home test (finger skin prick) I gave up as this wasn’t working for me and I just couldn’t get enough blood out of my fingers despite following all the instructions. I opted for a nurse to do a home visit to take my blood- this was well worth it and in hindsight I should have opted for this after the first failed attempt.
I would recommend this test to anyone.
9 februari 2026
Review zonder uitnodiging
Antwoord van Hertility
Hi Kate,
Thank you so much for taking the time to share such thoughtful feedback - it really means a lot to us 💗
I’m so glad to hear you found the experience worthwhile and that the clinical review call felt helpful and truly tailored to you. I’ll be sure to pass your kind words on to Victoria - she’ll be delighted to hear how supported you felt during the call.
Thank you again for your trust and for recommending Hertility 💗
Best wishes,
Ella from The Hertility Health Team
I was initially suspicious of Hertility…
I was initially suspicious of companies like Hertility. However, after another month with no pregnancy and no explanation, I bought a kit for £249.
I so wish I hadn’t! I am not in any way squeamish and consider myself quite stoical but I found the blood testing a) painful and b) incredibly slow to draw enough to fill the vial, despite the fact I followed instructions to the letter. I gave up a third of the way through after 20 minutes because my fingertips were so sore. I know many others have found the same from experiences posted here. 8% give this product a one-star review - nearly 1 in 10 customers.
The way the kits are marketed makes them look like a self-care product more than a medical test and I was a sucker to be taken in by it. I’m sure they’ll respond to this comment to say that there’s ample info on their website about the testing process, but my experience was absolutely nothing like the videos so I still feel there is a lack of transparency and cynical marketing at play here.
In the time it took to wait from delivery to the 3rd day of my period, my GP came back to me and I am now having the tests I need for free.
If your GP really cannot help you within the timeframe you require, and you are willing and able to spend, I would really recommend going to an actual private practice with professional nurses to give you a proper, painless blood test. I expect there won’t be much of a difference in price point in the end.
23 januari 2026
Review zonder uitnodiging
Antwoord van Hertility
Hi There,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Here at Hertility, we aim to be as transparent as possible with our customers, starting from before purchase of their test through to getting their results and booking follow up services.
We’re so sorry to hear that you had trouble collecting your sample. We are aware that taking the test can be tricky for some customers which is why we have created a number of options to support our users with their sample collection process.
Within every testing kit, we provide a step by step instruction booklet which has been carefully written to include pre-testing recommendations, helpful tips and we encourage customers to reach out to our customer service team if they are having difficulty during the process. We specifically advise customers to give us a call if they are having trouble collecting their sample after trying two lancets so we can support them going forward with their test.
We also provide a video guide which supports our customers who prefer visual support. In addition, we encourage the use of our Hertility app which can be downloaded via the QR code provided to you in your test kit, which includes an interactive test companion that gives very clear instructions on each step of the testing process.
Our Customer Care team is available to assist from Monday to Friday 7am-6pm and on Saturdays and Sunday from 8am-4pm with any issues customers may have when taking your sample. All of our team are trained and available to help our customers with sample collection and we would have been more than happy to speak with you on your testing day.
We also offer personalised 1:1 guidance via video calls, providing tips and tricks to ensure a successful sample collection. We have found these video calls to be very successful in reducing haemolysed samples and currently less than 10% of all of our samples fail when they reach our lab to be tested. We have plenty of availability for these calls and we can accommodate any time that suits our users in our working hours.
If you don't feel comfortable taking the sample yourself, we also offer the option to purchase a nurse visit, this is when you have your sample collected by one of our experienced phlebotomists who visit you at home and take a blood sample from a vein in the crook of your arm. This option is offered to everyone before they purchase their test.
We take feedback very seriously and have done extensive research on our testing kits to make sure they are user friendly. We have also spent a significant amount of time making sure our instructions are applicable to all of our users, as blood flow when collecting is highly dependent on the individual.
We have reached out to you privately to explore options with you as we really do wish to support you.
Best wishes,
Lucy from the Hertility Team.
Super Happy!
Super Happy!
I am so pleased that I went ahead and purchased the Hormone test with Hertility!
I finally have answers I have been searching for almost 10 years with my local GP's in regards to my reproductive health.
Sinead was lovely, very knowledgeable and not once did i feel rushed with my questions through my consultation.
I would highly recommend Hertility!
14 januari 2026
Review zonder uitnodiging
Antwoord van Hertility
Hi Sara,
We're happy to hear that you finally have answers regarding your reproductive health after such a long search.
We're so pleased that the consultation was helpful and informative.
Thank you for recommending us!
Please do reach out if we can support you further in any way.
Best wishes,
Cara from the Hertility Team
The blood test consultation was…
The blood test consultation was satisfactory, but the rest of the experience mirrored a typical GP visit. The follow-up call seemed hurried and lacked personalization. I was simply advised to proceed with additional tests, which also involved extra costs. It seemed there was little recognition of the substantial investment already made for the initial hormone test.
9 januari 2026
Review zonder uitnodiging
Antwoord van Hertility
Hi,
We're keen to look into this further and support you. We have requested your details and will reach out once you send these over.
Best wishes,
Courtney from The Hertility Team
Definitely recommend
I found Hertility really useful and helpful in terms of what I was looking for. The process was simplistic, and thorough! Which is great!
No hassle and the follow-up call was informative.
6 november 2025
Antwoord van Hertility
Hi Katie,
Thank you so much for your positive review! 💫️
We’re so glad to hear that your our kit easy to use and that your follow up was informative.
If there’s anything else we can support you with, please don’t hesitate to reach out!
Best wishes,
Courtney from The Hertility Team
Nothing works at all
Es ist einiges schiefgelaufen.
Aber es wurde sich jetzt doch sehr schnell um alles gekümmert selbst auf einen Sonntag zwischen Weihnachten und Neujahr. Da muss ich jetzt auch so fair sein und das anerkennen.
Danke für die schnelle Hilfe und das Sie sich so schnell drum gekümmert haben
27 december 2025
Review zonder uitnodiging
Antwoord van Hertility
Hi Astra,
Please email our customer service team directly with the email address associated with your Hertility account so we can investigate into this further.
Our Customer service email address: info@hertilityhealth.com
Best wishes,
Courtney from The Hertility Team
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