HGreg.com Reviews 211

EXTREMELY RUDE customer service and lazy workers i would personally never go here again and i recommend everyone does the same

The employees are well versed and friendly. What I didn't like is the website says one price then their proposal adds a pre delivery fee ($1300) and an interior protection fee ($800). One top of that their trade-in price is 2-4 thousand dollars less than any other dealers. So shop around before you go here!

Buyer beware. The price on the window is not what you will pay. They will bury fee's into the price which they tell you are required such as a 795.00 paint protection fee. They had all sorts of outrageous fees like 699.00 to electronically register the car and 2000.00 paperwork few. My daughter needed a car and i wasn't there or else i would of not done the deal. i regret it. they also tried to charge 1499 for gap insurance which we said we didn't want. 30 days go by and the guy never submitted the cancellation paperwork. SCAM SCAM ..STEER CLEAR OF THIS PLACE TRUST ME.......

First visit to West Palm dealership . Saw a truck online that I liked. Was told it was available . Drove there (1 hour drive) to find out someone put a deposit on it and should have an answer by the next day.... waited 2 more days... Called ... said it was available and looked like there was never a hold on it... told me he will pull it out and call me so I can see it.. waited hours... no call.. I call back and now telling me waiting for the manager to make a decision on it... so I wait and wait... finally a callback to tell me its sold.... sounds really fishy....shady experience. never going back.

Don't go near this company Bought a Toyota corolla SE 2018. They screwed me royally. My fault never go car shopping with a impatient wife. The car has been in 3 accidents Front bumper and wheel well dust covers started falling off shortly after purchase. $14,000 price tag turn Into $30,000. I know I know LOL Once again stay away salesman or nothing but parasites. Their only concerned is lining their pocket with your hard earn cash.

When ahead and called , asked for a car price they told me """( Example car price 25k) """ . Then when I ahead and asked out the door price and they said 30k and they said Florida state fees which is normal and taxes and on top of that "manager fees" these guys list their car under price to catch your attention and once your their , They rise up all fees and they are made up additional fees , crooks and thief's do not waste your time going here . they do what i like to call false adveristisment , and if you have any doubt take a look at all their cars price call your self and ask for a "out the door" price you will get additional made up fees so they can compensate for the "lower price" they are placing it at

Do not waste your time with these creeps! I wasted 4 days trying to get straight answers out of these clowns. These folks bring gross incompetence to a whole new level. Hours spent calling and getting voicemails that were full. After four days I sent my daughter in to see the car and it was already sold. I talked to a salesman and a finance manager an hour before she wasted her time. Shoot these dealers and put the rest of us out of our misery!

NEGATIVE 100% - CON DEALERSHIP - CROOKS - THEIVES - DISHONEST - DO NOT PURCHASE FROM THIS DEALER!!!! THEY CON OLD WOMEN. Don't fall into their trap like I did. Bought vehicle and when picked up windows did not operate. Accepted vehicle with their word it would be fixed and they had the part. Made several service appointments which were canceled and the salesman said he would pick up the vehicle to have it fixed and didn't. Phoned to reschedule always got an answering service, emailed numerous occasions, finally service stopped responding. Finally got a REAL person today on the phone, and told because its now past 30 days no service can be done. I'm an old woman with cancer and now have a vehicle that NO windows go up or down. Can't go through the bank, drive through or even to get some fresh air!

This is the worst place to ever purchase a car. I went there because I had a ford fiesta that was too low for me & I needed a SUV. I traded in my 2015 Ford fiesta for about 8k with a very good mileage of less than 50k for a 2019 Kia Sportage. When I test drove around everything seems to be ok but the tires were very worn out I didn't even noticed and there was some noise coming from the rear when i was on high speed on the highway. I took the car to kia to fix the noise and they came with a whole lots of other issues that would cost about 3k to fix. As dump as I am I still went ahead and fixed them without even reaching to them. The worst part of the story is that I just realized the car I purchased actually cost 16k + my tradeIn like how come? Which implies that if I have to put everything together I bought a used Kia for about 30K wow! I have called the bank and they asked me to call the dealership, when I call the dealer they hang up me. If you are reading this review please count yourself lucky. I wish I made some reserch before falling for this. I just need to talk to a lawyer at this point.

The absolute worst place on earth to buy a car. The customer service is garbage. I returned a car within the 3 days and they tried to keep my money even after saying it would be refunded to me. Unreal. Would give 0 stars if I could.

Love no haggling tskes less time great price James Day very helpful

I just bought a 2017 Nissan Maxima from HGreg with about 68k miles on it. They obviously don't change the cabin air filters because when I inspected it, it was the dirtiest most nastiest thing I've ever seen! Wish I could upload a picture of it on here. ***WARNING*** Check your cabin air filters if you buy a car from them, your health is at risk!

i wish I could give them no stars-we went three times over three days in the 81street location in Miami and sat hours trying to buy a car-promised to call for a week -never responded-complained to the manager in Werst Palm where the car was located and told the car was in Miami and it was not there. They clamed they called us but did not-I checked all my numbers and it was a lie. Finance was always out but yet I saw the lady there on my way to work. I received today a scam letter from a scam lawyer (with over150 internet complaints) saying we were late in payments on our present vehicle We called the bank (which we are current on ) and they claimed the only inquiry they had was from HGREG and we were certainly not late. They requested the letter which we furnished. I am going to a lawyer tomorrow and file a complaint and the bank also said they were going to turn it over to their legal department. I intend to find out if my information we submitted was shared without my consent and who was responsible.

After a successful test drive, reviewing the Carfax they offered and looking over the car the best I could, I decided to buy. It had a few cosmetic issues, but nothing too serious. Got an independent inspection done after purchase and they pulled the real Carfax upon my request. This car had quite some work done to restore it to its current state. Of course the purchase was as is, so even after a few days they refused to even talk to me. Let's hope it serves out the years I am hoping it will without too many additional issues.

they are bunch of crooks they take you to a dark room to sign the contract so you cannot see the small print were they add extra charges I was charge extra $4500 FOR stuff I do not need their employee x convict this is according to a vietnamese sales man

I bought an expensive car from the Hgreg location in Delray on November 11th. Not even two days later, my car's headlight stopped working, I called them and reported the issue, but the Hgreg in Delray was too far away from my house, so they told me to go to the Hgreg in Orlando. I took to the location, and they told me the obvious... and I was told that they were going to order the headlight and replace it; well, it has been over two months, and nobody has reached out to me; I tried calling their service department, but nobody ever picks up, I leave voicemails, etc., but no one there seems to care about giving me some information.

Bought a minivan from hgreg, have had many issues with it, now have to take a day off again to fix the sliding door(the side it was supposedly fixed after accident). The first issues were the switch buttons on that side, and a leaking window, now the door won’t open. It still is under warranty, but since aftermarket parts were used I have to eat the repairs. Hgreg is a garbage dealership, might as well bought a salvage title car. NEVER AGAIN!!! Stay away. The good reviews are fake.

Stay clear of this place! Brought a 2021 Honda Accord Sport with 46k miles on Nov 1, 2022, and was told they do a detailed inspection of all their vehicles! On Feb 6, noticed the brakes squeaking, Pep Boys stated that I need Rotors and pads back and front, $770. Call and spoke to the GM Christian P. who asked me to email him the price quote, and he will have the Sales Manager who takes care of this contact me. That was on Feb 6th.

Great sales rep Jonathan stillwell and thanks also to patty for set up apt

Diego Alizo was a great salesperson and Benny was a fantastic manager to help get the deal done!