HGV Learning Reviews 138

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Good overall experience. I came in with no experience beyond driving a van and was able to get help and support when needed. The only downside was the lesson structure. I was booked for 16 hours... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am more than happy. The response is incredible. They never gave me any stress sorted all my bookings right till the end. Really impressed.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great people, Jason, Louise, James, always very helpful, with an exceptional ability to impart knowledge, they simply took care of everything from beginning to end, step by step, which made choosing L... Toon meer

Beoordeeld met 5 van de 5 sterren

Great instructors and great support throughout. I was taught very thoroughly and always to full DVSA standard. My main instructor H was great and made learning easy. I only had Darren for one day... Toon meer

Bedrijfsgegevens

  1. Autorijschool

Geschreven door het bedrijf

We are a national HGV training provider with over 70 supporting locations around the UK. We pride our selves in top quality training and service from the moment you sign up with us.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

138 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 57% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

I am more than happy

I am more than happy. The response is incredible. They never gave me any stress sorted all my bookings right till the end. Really impressed.

24 april 2026
Review zonder uitnodiging
Logo HGV Learning

Antwoord van HGV Learning

Thank you so much for your kind words! We're absolutely delighted to hear that you had such a positive experience with us.

It means a lot to know that everything went smoothly and that our team was able to handle your bookings without any stress.

You was a pleaseure to work with and we really appreciate you taking the time to share your experience

Beoordeeld met 5 van de 5 sterren

I recently completed my HGV training…

I recently completed my HGV training with HGVLearning and had a very positive experience throughout.

A special thanks to Piotr Ciosek, who was extremely helpful in organising both my training and test. Despite a small mishap along the way, he handled everything efficiently and ensured the process continued smoothly.

I’d also like to mention that the whole team has been amazing supportive, professional, and helpful at every stage.

Thanks to the support and guidance I received, I’m pleased to say that I passed my HGV driving test. I would happily recommend HGVLearning to anyone looking to start their HGV journey.

16 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My first contact was with Joe

My first contact was with Joe and from the outset he was helpful, pleasant and positive. He set me up with all the digital training aids that I needed. I spent a number of weeks getting up to speed. They asked if I was happy to travel for the exams and promptly found an opening a week later in Swindon. The practical driving exam wasn't for a few weeks, due to the high demand, so managed to get my CPC done and my digital tachograph card ordered. After a few hick ups with my reversing, my fault not theirs, a change in technique gave me a pass and shortly after I passed my driving exam. Now qualified, I contacted Joe again, helpful as always, he passed my details over to a colleague, Peter, who is in the process of assisting me with a remodelled CV and putting me in contact with prospective employers. There are cheaper ways to get an HGV license but a lot more stress researching and understanding all the elements needed to pass the exams and become a qualified driver. Definitely recommend these guys, for me a stress free process and they were always on the end of the phone if I had any questions.

8 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I enrolled with HGV Learning 2024 for a…

I enrolled with HGV Learning 2024 for a 12-month HGV training package valued at £2,200. From the start, I have consistently paid all my subscription fees as agreed. However, my experience has been extremely disappointing and far from what was promised.

Despite paying for a full training program, I received only one or two phone calls to check my knowledge, with no real guidance on key study areas or structured support. When I emailed for additional knowledge checks or clarification, I received no response. To make matters worse, my study materials expired without warning, locking me out of the learning portal until I publicly posted a review. Only then did the company promise to assist—but this assistance never materialised.

I specifically requested help booking my theory test for March, but nothing was done. When I called the office to speak to the person responsible for bookings, I was told she was unavailable and would call me back—but no one ever did.

The company has also taken more money than agreed in the subscription plan. Once I noticed the overcharge, I had to stop the direct debit to prevent further unauthorised payments.

At this point, I feel misled and believe the company is using delay tactics to avoid delivering the service I paid for. I no longer trust HGV Learning to fulfil their promises . What was supposed to be professional training has turned into a frustrating and costly ordeal.

7 april 2026
Review zonder uitnodiging
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Antwoord van HGV Learning

Hi im not sure if you are puposely telling un truths but yes you requested to be booked in as you can see here and we have responded accordingly. and you have NOT replied back

Request for the booking below
Peter Actioned
27 March 2026 at 16:10
Stage updated to Book MC/HP Sign Off by Peter on 2026-03-27 16:10:02

And Louise responded here
28 Mar 2026, 08:00
We are able to get you booked in, please read the following and respond........



You have stated we are using delay tactics to avoid delivering your service, why would we do this? this is 100% not true. Our team will be in contact to prove this review false.

Beoordeeld met 5 van de 5 sterren

Good overall experience

Good overall experience. I came in with no experience beyond driving a van and was able to get help and support when needed.

The only downside was the lesson structure. I was booked for 16 hours Class 2 and 16 hours Class 1, but as a beginner this didn’t feel effective since the driving styles are very different. Luckily, my trainer adjusted this so I only did one day in Class 2 and focused more on Class 1, which made a big difference and helped me pass first time.

Course structure could definitely be improved for beginners going straight to Class 1. As the tests are scheduled on separate days within the second week, it doesn’t allow enough time to build experience and confidence in Class 1 before being tested

26 maart 2026
Review zonder uitnodiging
Logo HGV Learning

Antwoord van HGV Learning

Thanks so much for the feedback, we will feed this back to the centre also. So glad you passed :0)

Beoordeeld met 5 van de 5 sterren

The best there is

The best there is! They have a great customer service, always helpful and especially quick. The best part is they can work around your schedule and create a plan to best suit your interests. 10/10 experience, will recommend it to everyone!

28 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

HGV license successfully obtained

Thanks you guys for leading me through this part and a special thanks to Adam Kaloni for guiding me all through out the journey.
I got my HGV license.

You guys are the BEST.
Patrick Iwu

3 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a great experience with HGV…

I had a great experience with HGV Learning. I completed my training in just 4 days and passed my test with no issues. The instructor was professional, approachable, and created a really positive learning environment. If you're looking for efficient training and a friendly team, This is the place to go.

13 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great people

Great people, Jason, Louise, James, always very helpful, with an exceptional ability to impart knowledge, they simply took care of everything from beginning to end, step by step, which made choosing LGV Learning the right choice in achieving a class 1 driving license, if someone doesn't know how or where to start, don't waste your time, just trust them, LGV Learning, they are simply the best. Thank you.

19 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ Excellent Support for My CE Truck Licence!

I had a great experience with HGV Learning while getting my CE truck licence. From start to finish, their support was outstanding.

One of the biggest advantages for me was the option to pay in instalments, which made the whole process much more manageable financially. Their follow-up was very consistent, and they were always available whenever I had questions or needed assistance. Communication was clear and professional throughout.

If you’re looking to get your CE licence with a company that truly supports you and makes the process easier, I highly recommend HGV Learning.

16 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The material that the company provide…

I share my thoughts as a learner which during the time I went through for passing my tests to get my certificates was incredibly helpful. I face with Experience people and excellent management system. They give me on time advices, and the material for passing tests (on road and of-road) that the company provided me was very helpful. Its worth mentioning that, the driving instructor was fully professional with friendly manner.

16 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great instructors and great support…

Great instructors and great support throughout.
I was taught very thoroughly and always to full DVSA standard. My main instructor H was great and made learning easy. I only had Darren for one day, but in those 5 hours he added a lot more information and useful tips.

I passed my test with 0 minors.

Overall a great experience and I’d definitely recommend HGV Learning.

27 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional hgv learning training centre…

I've never met such professional and caring people. Ben at hgv learning is an absolute joy to speak to, his professionalism and empathy to my individual circumstances was exceptional. I highly recommend anyone who is considering a course in hgv learning to give this company a go as I cannot speak highly enough of them. I look forward to continuing my journey with the help of Ben, Jason and all the team at hgv learning.

21 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Over charge £3399 when lessons and test…

Over charge £3399 when lessons and test only cost £1399 and most is £2600 and your promise assistance to help find employment once you've passed which I've had no support in finding a job since passing

8 december 2025
Review zonder uitnodiging
Logo HGV Learning

Antwoord van HGV Learning

Congratulations on passing with us!!

However, the figures you have referenced are not correct and is not depicting the total course and fees. In addition, during your email correspondence with us after passing, you stated that our service included us securing you employment. This has never been stated or implied at any stage.

We are a training school only. Our role is to guide candidates through the process of obtaining their licence. Once training is completed, we register new candidates with recruitment as a free service to help start their journey. This is clearly communicated and does not constitute a job placement or guarantee of work.

At no point have we advertised or agreed to provide employment.

ALL THE BEST!

Beoordeeld met 5 van de 5 sterren

Easy, straightforward, help when you’re in doubt

It was very easy and very simple thanks to Joe Kindle who helped me guide through every step. If i was in doubt he was always there to answer the phone and help with whatever i needed. One of the best experience i ever had. He and his team did everything possible to get me on the road as quick and as successfully possible, thanks to him I passed all my exams for the first time without fail.
I can only recommend them.
5⭐️
Big thanks again to Joe
Regards,
Richard

12 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a great experience

I had a great experience! The truck training was clear, practical, and very well delivered. The instructor explained everything thoroughly and made sure I felt confident before moving on. Their response time was also impressively quick—any questions I had were answered right away. Highly recommend for anyone looking for reliable and efficient truck training.. Thank you 🙏🏻

24 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It was a magnificent experience and the…

It was a magnificent experience and the customer service to begin with was marvellous i couldn’t had wished for any better. Big shout out to Joe kindle as he gave me that extra bit of confidence i really needed and it paid off.

23 oktober 2025
Review zonder uitnodiging

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