A great friendly and warm welcome on my arrival.Each part of the appointment explained during examination,so i could understand the process which put me at ease alot.I attended the Dunalk branch in Co... Toon meer
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I had my yearly check up with Theodora in Drogheda this morning. The staff are very friendly and helpful in this practice and it is spotlessly clean. What really stood out with Theodora is the attenti... Toon meer
Anthony in Ards is terrific, an asset to your team. He displays a quiet patience, and listens attentively to how I am experiencing sounds. Then, supports me that over the last 3 years I have left hear... Toon meer
Bedrijf heeft geantwoord
Audiologist made me feel very relaxed and was informative about the state of my hearing and what’s needed to improve it. However was disappointed in the cost of the product 4k,may have to consider a c... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are specialists in hearing loss and hearing aids in Ireland. We provide digital hearing aids & free hearing tests at your local Hidden Hearing clinic.
Contactgegevens
Block 5 Waterside Innovation Campus, Citywest, Dublin 24, D24 X7FT, Dublin, Ierland
- 1800818808
- info@hiddenhearing.ie
- hiddenhearing.ie
4,8
Uitstekend
1K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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The service you provide is impeccable,
The service you provide is impeccable,
Very professional.
The staff are very attentive
24 september 2026
Antwoord van Hidden Hearing Ireland
Thank you for your lovely feedback Bryan! We're so glad you found our team professional and attentive. We really appreciate your support.
The Customer Care Team
Annual hearing test
Annual hearing test. Very comprehensive and everything fully explained.
30 september 2026
Antwoord van Hidden Hearing Ireland
Thank you for your kind feedback. We're so pleased to hear that you found your annual hearing test thorough and easy to understand. We really appreciate you taking the time to share your experience. 😊
The Customer Care Team
Theodora is so Professional and lovely…
Theodora is so Professional and lovely to deal with.
29 september 2026
Antwoord van Hidden Hearing Ireland
Thank you Brenda for your kind feedback. We're delighted to hear that Theodora was so professional and lovely to deal with. We'll be sure to pass on your comments to her. We appreciate your support and look forward to assisting you again in the future.
The Customer Care Team
A worthwhile review.
My audiologist Eric was extremely helpful and informative. This was a review Consultation and Eric’s knowledge at each stage of the process was excellent. He showed me how to use the App more effectively ensuring I will definitely get the most from my Hearing Aids. The Receptionist was very friendly and welcoming. Overall a very positive experience.
29 september 2026
Antwoord van Hidden Hearing Ireland
Thank you Mairin for taking the time to share your feedback. We are delighted to hear that Eric was so helpful and informative throughout your review consultation. It's wonderful to know that his expertise and guidance, particularly in helping you make the most of your hearing aid app, enhanced your experience and confidence in using your hearing aids.
We are also pleased that you found our receptionist friendly and welcoming, as providing excellent customer care from start to finish is very important to us.
Thank you again for your kind comments. We truly appreciate your support and look forward to seeing you again in the future. 😊
The Customer Care Team
Excellent customer service from…
Excellent customer service from receptionist to audiologist
29 september 2026
Antwoord van Hidden Hearing Ireland
Thank you Phil for your kind feedback. We are delighted to hear that you received excellent customer service from both our receptionist and audiologist. Your comments are greatly appreciated .
The Customer Care Team.
Great
Great manner in staff, enjoyed consultation, have to decide now what i will do
28 september 2026
Antwoord van Hidden Hearing Ireland
Thank you for your feedback. I'm glad you had a positive experience with the staff and consultation. Please take the time you need to consider your options, and don't hesitate to get in touch if you have any questions.
The Customer Care Team.
Everything from the start to the finish…
Everything from the start to the finish was very professional and very informative.
29 september 2026
Antwoord van Hidden Hearing Ireland
Thank you Caroline for taking the time to share your feedback. We greatly appreciate your kind words and are delighted that your experience was both professional and informative from start to finish.
The Customer Care Team
Excellent experience
I found Mr. WALSH, David, very friendly. He has an easy manner. He explained what he was going to do clearly and succinctly. Giving a typed report at the end was an added bonus. It is great to have a base line to watch my hearing in future years. Deafness is a big thing in my family. Good experience. Wonderful to get a free test to encourage people to take care of their hearing.
28 september 2026
Antwoord van Hidden Hearing Ireland
Thank you for your lovely feedback. We're delighted to hear that David provided a friendly, professional service and explained everything clearly. It's great to know that the hearing report was helpful and will serve as a useful baseline for the future. We appreciate your support and are pleased that you had such a positive experience.
The Customer Care Team
Excellent service.
The appointment was arranged speedily and conveniently. In the course of the session with Natalie in the Coleraine branch she demonstrated great personability, interest and professionalism.
16 september 2026
Antwoord van Hidden Hearing Ireland
Hi John! Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Natalie in the Coleraine clinic. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Staff very good at explaining the…
Staff very good at explaining the problems I had and how they could help
18 september 2026
Antwoord van Hidden Hearing Ireland
Thank you for sharing your four-star review Myra!
Your feedback is important to us and we're delighted that you shared your review about your recent experience with us.
The Customer Care Team.
I was treated like a king and not…
I was treated like a king and not rushed with anything
18 september 2026
Antwoord van Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
First class service lady was kind…
First class service lady was kind patient understanding and so helpful.
17 september 2026
Antwoord van Hidden Hearing Ireland
Hi Patricia, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Hidden Hearing is a TOTAL RIP OFF
I bought Hidden Hearing aids for my husband 😱 the audiologist hadn’t a clue ( took a really trained one from HH to show the difference)! He actually further damaged his hearing, and they never really fit right, till the real audiologist fitted them properly, years later🥺 BY then one had died and couldn’t be revitalised! HIDDEN HEARING IS A TOTAL RIPE OFF!!!!
24 september 2026
Review zonder uitnodiging
Antwoord van Hidden Hearing Ireland
Dear Maureen,
We are truly sorry to hear about your husband's experience. Your feedback is invaluable, and we would appreciate the opportunity to look further into the matter.
Please reach out to our customer service team at 01 517 39 00 choosing option 3 for Customer Care or customercare@hiddenhearing.ie so we can address your concerns directly.
The Customer Care Team
Ivor was great to explain all issues…
Ivor was great to explain all issues and made it so easy
24 september 2026
Antwoord van Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with Ivor and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Staff were pleasant and confident
Staff were pleasant and confident. Time spent explaining the process and results.
24 september 2026
Antwoord van Hidden Hearing Ireland
Thank you so much for the glowing five-star rating Ken.
Your feedback means a lot to us, and we're thrilled to know that you had a positive experience with us.
The Customer Care Team
Thank you for a thorough hearing test…
Thank you for a thorough hearing test and very helpful information for going forward. A very helpful experience carried out by a very pleasant member of staff. Many thanks.
24 september 2026
Antwoord van Hidden Hearing Ireland
Thank you so much for the glowing five-star rating _!
Your feedback means a lot to us, and we're thrilled to know that you had a positive experience with us
The Customer Care Team.
Friendly staff
24 september 2026
Antwoord van Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Anthony gave us both helpful…
Anthony gave us both helpful information & easy going in his manner too
23 september 2026
Antwoord van Hidden Hearing Ireland
Thank you so much for the glowing five-star rating _!
Your feedback means a lot to us, and we're thrilled to know that you had a positive experience with Anthony
The Customer Care Team.
Antwoord van Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team.
Hadn't had a hearing test from child…
Hadn't had a hearing test from child hood was amazing how they can tell what part of my hearing was gone unfortunately not in the position ATM to afford your hearing aids
14 september 2026
Antwoord van Hidden Hearing Ireland
Hi Edith, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions on hearing tests, hearing loss, hearing aids, ear wax removal, other general audiological questions or if there's anything else we can assist you with, please reach out to us by email, phone or via our social media channels.
Your satisfaction is our priority, and we're here to support you on your hearing journey. If there's anything you need, please don't hesitate to reach out.
The Customer Care Team
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