A great friendly and warm welcome on my arrival.Each part of the appointment explained during examination,so i could understand the process which put me at ease alot.I attended the Dunalk branch in Co... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Anthony in Ards is terrific, an asset to your team. He displays a quiet patience, and listens attentively to how I am experiencing sounds. Then, supports me that over the last 3 years I have left hear... Toon meer
Bedrijf heeft geantwoord
I had my yearly check up with Theodora in Drogheda this morning. The staff are very friendly and helpful in this practice and it is spotlessly clean. What really stood out with Theodora is the attenti... Toon meer
Bedrijf heeft geantwoord
Audiologist made me feel very relaxed and was informative about the state of my hearing and what’s needed to improve it. However was disappointed in the cost of the product 4k,may have to consider a c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are specialists in hearing loss and hearing aids in Ireland. We provide digital hearing aids & free hearing tests at your local Hidden Hearing clinic.
Contactgegevens
Block 5 Waterside Innovation Campus, Citywest, Dublin 24, D24 X7FT, Dublin, Ierland
- 1800818808
- info@hiddenhearing.ie
- hiddenhearing.ie
4,8
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I felt I was looked after in such a…
I felt I was looked after in such a professional way. Everything was made perfectly clear during my appointment. I was not rushed in any way and came away quite happy to go ahead with my decision to go ahead with my hearing aids.
11 september 2026
Antwoord van Hidden Hearing Ireland
Hi Elva Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Antwoord van Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team.
Professional member of your staff with…
Professional member of your staff with a total knowledge of his service to the public.
Very informative of my needs for better hearing. Brian - a true gentleman.
10 september 2026
Antwoord van Hidden Hearing Ireland
Hi Norman! Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Brian. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Very nice audiologist
Very nice audiologist, who explained me very well about my condition further actions to do, he is actively listening too. Also the equipments are too nice and uprodate
10 september 2026
Antwoord van Hidden Hearing Ireland
Hi Julie Thank you so much for your review, we are absolutely delighted to receive your very kind five-star rating!
It's fantastic to know that you were happy with your experience with us and that the hearing test to be thorough and our staff very friendly. Your feedback motivates us to continue providing excellent service and support to all of our clients!
The Customer Care Team
Antwoord van Hidden Hearing Ireland
Hi ED, Thank you so much for your review, we are absolutely delighted to receive your very kind five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients!
The Customer Care Team
Excellent service
8 september 2026
Antwoord van Hidden Hearing Ireland
Hi Anne Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
The audiologist Des was professional…
The audiologist Des was professional and courteous.
The examination itself was thorough and every test was carefully explained.
8 september 2026
Antwoord van Hidden Hearing Ireland
Hi AdrianThank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Des, Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Efficiency and honesty
David was punctual sufficient and polite. I have some hearing loss but He didn’t try to talk me into getting hearing
aids. I will definitely go back again for a further test in the next few months to check if there is deterioration.
8 september 2026
Antwoord van Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
I didn’t even want to give one star…
I didn’t even want to give one star they are so bad! Having confirmed my appointment twice I received a call from Brian one of the managers at 12noon informing me casually that my appointment for 12noon wouldn’t be going ahead I was shocked at how inconsiderate & disrespectful of my time he was… I didn’t wait to hear the excuse I told him to forget about it & remove me from his list!!
8 september 2026
Review zonder uitnodiging
Antwoord van Hidden Hearing Ireland
Hi Fiona
Your satisfaction is our top priority, and we regret that we did not meet your expectations.
Could you please contact us at 01 5173900 choosing option 3 for Customer Care or customercare@hiddenhearing.ie to discuss this further? We are committed to looking into this matter to see why this occurred .
The Customer Care Team
Antwoord van Hidden Hearing Ireland
Hi _! Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Very professional and very pleasant…
Very professional and very pleasant experience.
7 september 2026
Antwoord van Hidden Hearing Ireland
Hi Liam, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions on hearing tests, hearing loss, hearing aids, ear wax removal, other general audiological questions or if there's anything else we can assist you with, please reach out to us by email, phone or via our social media channels.
Your satisfaction is our priority, and we're here to support you on your hearing journey. If there's anything you need, please don't hesitate to reach out.
Best Regards,
The Customer Care Team
Antwoord van Hidden Hearing Ireland
Hi Brian, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Antwoord van Hidden Hearing Ireland
Hi _! Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Excellent Service
I had a great experience and Hidden Hearing assured me about my hearing and the action I need to take in years to come to ensure my hearing is maintained. All the staff were very professional and friendly.
3 september 2026
Antwoord van Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Annual hearing review with Brian Daly.
Brian clearly explained how the hearing test would be conducted, and after the test he reviewed the test results with me against the test from 12 months ago.
Great experience with a knowledgeable person who put me at ease right from the start of my appointment. I have nothing but respect and admiration for the professionalism with which he conducts his work.
27 augustus 2026
Antwoord van Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
This was a very positive experience for…
This was a very positive experience for me. The thought of requiring hearing aids filled me with dread but I had a very helpful initial consultation with Darren then had my ears cleaned a few days later with the two staff whose names I wished I could remember but they were brilliant. Then today with Darren again I got to test the hearing aids and the science of hearing was so brilliantly explained , thank you everyone.
3 september 2026
Antwoord van Hidden Hearing Ireland
Hi _! Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Your satisfaction is our priority, and we're here to support you on your hearing journey. If there's anything you need, please don't hesitate to reach out.
The Customer Care Team
Very good service nice staff
Very good service nice staff my first experience very good
3 september 2026
Antwoord van Hidden Hearing Ireland
Hi Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions on hearing tests, hearing loss, hearing aids, ear wax removal, other general audiological questions or if there's anything else we can assist you with, please reach out to us by email, phone or via our social media channels.
Your satisfaction is our priority, and we're here to support you on your hearing journey. If there's anything you need, please don't hesitate to reach out.
Best Regards,
The Customer Care Team
Excellent staff
25 augustus 2026
Antwoord van Hidden Hearing Ireland
Hi Ken Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Great experience would use again.
1 september 2026
Antwoord van Hidden Hearing Ireland
A huge thank you David for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Excellent no delay was surprised of notes
No delays was surprised that I had to bring a driver with me
1 september 2026
Antwoord van Hidden Hearing Ireland
Hi _! Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
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